Job summary
Part time - 18.75 hours per week
The Clinical Risk and Investigation Department are looking for a Dynamic, motivated and passionate candidate to join the team as one of our investigating Officers. The purpose of the role is to investigate any serious incidents identified within Cumbria Northumberland, Tyne and Wear NHS Foundation Trust.
You will be required to work with clinicians and managers to identify significant risk across both clinical and non-clinical areas. You will ensure families and or Service users are involved and supported in the process so that they are part of the learning review where ever possible, taking into consideration consent to share complexities.
Main duties of the job
The post holder will ensure that the family's needs are met with regard to the provision of timely and accurate information during the investigation, openness and transparency and to reflect the level of involvement they wish to have in the investigation.
You will arrange and chair after action review meetings with all significant and relevant parties as well as utilise other forums to review an incident.
You will be required to produce and deliver both After Action reviews (AAR's) and Patient Safety Incident Investigation Report (PSII's). These will be presented to senior level staff through safety Group meetings and the Patient Safety Learning and Improvement Panel, which requires accuracy and the ability to communicate highly complex and sensitive information.
The role requires the highest degree of sensitivity, communication and integrity. You should have experience of collaborative working across statutory and non-statutory agencies and have experience in a senior clinical and or managerial role. You will require an understanding of the key Patient Safety Incident Response Framework (PSIRF).
If you are a passionate advocate for safe, effective and high quality care for service users and are always striving to make improvements in care delivery then we would like to hear from you.
About us
We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.
Job description
Job responsibilities
Applicants who work full time must have their current line managers support in pursuing this role. With an agreement prior to application that they can reduce their hours in their current post.
Please find attached job description for full details.
Advertising date : 13th May 2025
Closing date : 27th May 2025
We welcome your application.
Job description
Job responsibilities
Applicants who work full time must have their current line managers support in pursuing this role. With an agreement prior to application that they can reduce their hours in their current post.
Please find attached job description for full details.
Advertising date : 13th May 2025
Closing date : 27th May 2025
We welcome your application.
Person Specification
Education and Qualification
Essential
- To be educated to Masters level or a relevant clinical / professional qualification.
- Five years post qualification experience.
- Excellent management / leadership skills.
- Evidence of continuing professional or managerial development.
Desirable
- Teaching qualification
- Root Cause Analysis training
- Human Factors training
Knowledge and Experience
Essential
- Interpretation and implementation of national strategies into local initiatives.
- Ability to provide specialised advice to clinical and non-clinical areas on service development and re-design initiatives in line with the Trust's business
- A good working knowledge of the requirements of clinical service delivery in Inpatient, Community and Specialist services.
- This will include the performance management agenda in the NHS and clinical governance, and the needs of service users across the Trust.
- Good understanding and working knowledge of the Serious Incident Framework (March 2015)
- Experience of providing an overview of findings in a court setting
Desirable
- A thorough understanding of the NHS Modernisation Programme.
- Knowledge and experience on NHS business planned process.
- Thorough working knowledge of the requirements of the Inpatient, Community and Specialist services including performance management within the NHS, integrated governance and the needs of all service users and carers
Skills and Competencies
Essential
- Excellent communication skills
- Excellent telephone manner
- Able to organise own work
- Formal report writing skills
- Able to work independently as well as a member of a team
- Ability to remain calm in emotionally challenging situations
- Proficient decision maker
- Strong analytical skills relating to clinical information to inform investigation reports
- To present reports which may be contentious in a challenging context i.e. internally and externally
Person Specification
Education and Qualification
Essential
- To be educated to Masters level or a relevant clinical / professional qualification.
- Five years post qualification experience.
- Excellent management / leadership skills.
- Evidence of continuing professional or managerial development.
Desirable
- Teaching qualification
- Root Cause Analysis training
- Human Factors training
Knowledge and Experience
Essential
- Interpretation and implementation of national strategies into local initiatives.
- Ability to provide specialised advice to clinical and non-clinical areas on service development and re-design initiatives in line with the Trust's business
- A good working knowledge of the requirements of clinical service delivery in Inpatient, Community and Specialist services.
- This will include the performance management agenda in the NHS and clinical governance, and the needs of service users across the Trust.
- Good understanding and working knowledge of the Serious Incident Framework (March 2015)
- Experience of providing an overview of findings in a court setting
Desirable
- A thorough understanding of the NHS Modernisation Programme.
- Knowledge and experience on NHS business planned process.
- Thorough working knowledge of the requirements of the Inpatient, Community and Specialist services including performance management within the NHS, integrated governance and the needs of all service users and carers
Skills and Competencies
Essential
- Excellent communication skills
- Excellent telephone manner
- Able to organise own work
- Formal report writing skills
- Able to work independently as well as a member of a team
- Ability to remain calm in emotionally challenging situations
- Proficient decision maker
- Strong analytical skills relating to clinical information to inform investigation reports
- To present reports which may be contentious in a challenging context i.e. internally and externally
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
