Job summary
An exciting opportunity has arisen for a Band 3 Clinical Support Assistant to work in Newcastle/Gateshead Step Up Hub Team.
The post will involve working as part of a team that provides high quality community mental health care and treatment. This post is specifically to be involved in the physical health pathway and support with clinic sessions.
If you are successful your role will be to assist in the delivery of care and treatment to service users who have a variety of needs, diverse presentations and a range of mental health conditions under the direction and guidance of a registered practitioner.
An aspect of the role is to work alongside nursing colleagues, in the teams physical treatment clinics.
The team consists of a well-established mix of professionals that work collaboratively to deliver individualised care.
The role involves supporting the clinical members of the team to deliver evidence based treatment and to engage in collaborative working across the multi-agency team.
The Newcastle and Gateshead Step Up Hub is a team who were established to care for patients who have a complex and enduring mental health difficultly of a psychotic nature who require an intensive and assertive psychosocial approach to engage them in their care, treatment, manage risk and avoid reoccurring hospital admissions.
You will be provided with additional training and regular clinical supervision.
Main duties of the job
To assist in the delivery of care to service users who have a variety of needs, diverse presentations and a range of mental health conditions, under the direction of a registered practitioner.
To implement and evaluate care within a prescribed framework as a member of the care team ensuring that high quality, individualised care is delivered and that this promotes recovery and wellbeing and maximises independence.
To support in the running of treatment clinics including phlebotomy and physical health checks.
To maintain electronic health records of any treatment interventions completed.
To work as a member of the team in providing excellent and effective person centred care.
To provide compassionate care that is based on empathy, kindness, respect and dignity.
To actively engage with supervision and appraisal process as identified in Trust policy.
About us
We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.
Job description
Job responsibilities
Please find attached job description for full details.
Advertising date : 24th April2025
Closing date : 8th May2025
We welcome your application.
Please note - this vacancy will close once a suitable amount of applications are received.
Job description
Job responsibilities
Please find attached job description for full details.
Advertising date : 24th April2025
Closing date : 8th May2025
We welcome your application.
Please note - this vacancy will close once a suitable amount of applications are received.
Person Specification
Education and qualification
Essential
- Senior Healthcare Support Worker or equivalent or working towards
- Willing to work towards being trained in phlebotomy
Desirable
- Experience of working within a relevant clinical service
- GCSE A-C in maths and English or equivalent.
Knowledge and Experience
Essential
- Experience of working/ volunteering in an appropriate care setting
- Experience of working with service users who have complex needs
Desirable
- Knowledge or Experience of substance/alcohol misuse
- Previous experience in a community setting
- Experience of involving service users/ carers in evaluation/planning and monitoring of services
Skills
Essential
- Good verbal and written communication skills.
- Competent in the use of Information technology
- Experience working within and MDT
- Demonstrate good organisational skills
Desirable
- Ability to contribute to a learning environment
- Phlebotomy training
- ECG training
Additional Requirements
Essential
- Ability to meet the mobility and geographical requirements of the rural post
Person Specification
Education and qualification
Essential
- Senior Healthcare Support Worker or equivalent or working towards
- Willing to work towards being trained in phlebotomy
Desirable
- Experience of working within a relevant clinical service
- GCSE A-C in maths and English or equivalent.
Knowledge and Experience
Essential
- Experience of working/ volunteering in an appropriate care setting
- Experience of working with service users who have complex needs
Desirable
- Knowledge or Experience of substance/alcohol misuse
- Previous experience in a community setting
- Experience of involving service users/ carers in evaluation/planning and monitoring of services
Skills
Essential
- Good verbal and written communication skills.
- Competent in the use of Information technology
- Experience working within and MDT
- Demonstrate good organisational skills
Desirable
- Ability to contribute to a learning environment
- Phlebotomy training
- ECG training
Additional Requirements
Essential
- Ability to meet the mobility and geographical requirements of the rural post
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
