Job summary
An opportunity has arisen for an experienced administration officer to join our administration team working within Newcastle Treatment and Recovery (NTaR) in Plummer Court, Newcastle.
It is a very exciting time to join the addictions service, following recent investment to implement the recommendations from the Dame Carol Black Independent Review of Drug Services. Working alongside its partners (Humankind and Changing Lives), the service covers all drug and alcohol services and is an ageless service.
Our vision is to improve the well-being of everyone we serve, delivering services that match the best in the world, ensuring we help those most in need in our community to make positive and lasting changes by identifying steps they have to take and then support them to lead a fulfilling life.
Under the supervision of an administration team lead and working alongside administration colleagues, the post holder will provide a proactive administration service to the clinical team.
Main duties of the job
Main Duties
- accurately inputting data into the National Drug Treatment Monitoring System and our electronic patient record system Rio
- responding to queries in relation to data
- producing reports from the data inputted
The ideal candidate should:
- have experience of working with Microsoft Outlook packages
- have experience of data input and producing reports
- have organisational and planning skills
- have minute taking skills
- have customer care skills
- have excellent communication skills, both written and verbal
- a good working knowledge of office procedures
The ideal candidate should be able to demonstrate the ability to deal with exposure to highly distressing or highly emotional circumstances and will be expected to participate on all relevant training courses appropriate to the role.
You should currently hold the required level of qualifications, as outlined in the essential criteria of the personal specification within the job description. If you do not meet this criteria you may not be shortlisted.
Working as part of the administration team, the post holder will also carry out tasks including typing of clinical letters, generating prescriptions, minute taking at meetings and general administration duties. The post holder may be required to cover reception on occasions.
About us
We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.
Job description
Job responsibilities
We look forward to hearing from you please give us a call if you would like more information on the vacancies.
Please find attached job description for full details.
Advertising date : 28th January 2025
Closing date : 4th February 2025
We welcome your application.
Job description
Job responsibilities
We look forward to hearing from you please give us a call if you would like more information on the vacancies.
Please find attached job description for full details.
Advertising date : 28th January 2025
Closing date : 4th February 2025
We welcome your application.
Person Specification
Experience
Essential
- Experienced of using Microsoft Packages and patient information systems (e.g. RiO)
- Recent (2 years) secretarial or clerical experience
- Evidence experience and understanding of working in an area with confidential and sensitive material
- Dealing with high volume calls
Skills and Knowledge
Essential
- Excellent interpersonal skills, both written and verbal
- Note taking skills
- Evidence of independent working
- Processing Petty Cash ideally within an NHS organisation
Qualifications
Essential
- General level of education including a pass in Maths and English
- Word-processing skills at Level 3 (OCR/RSA Level 3 or equivalent qualification and/or demonstrable relevant experience) eg; NVQ Level 3 Level 3 in Business Administration (or equivalent)
- Word-processing skills at Level 3 (OCR/RSA Level 3 (or the equivalent) qualification(s) in a relevant subject, plus relevant experience)
Person Specification
Experience
Essential
- Experienced of using Microsoft Packages and patient information systems (e.g. RiO)
- Recent (2 years) secretarial or clerical experience
- Evidence experience and understanding of working in an area with confidential and sensitive material
- Dealing with high volume calls
Skills and Knowledge
Essential
- Excellent interpersonal skills, both written and verbal
- Note taking skills
- Evidence of independent working
- Processing Petty Cash ideally within an NHS organisation
Qualifications
Essential
- General level of education including a pass in Maths and English
- Word-processing skills at Level 3 (OCR/RSA Level 3 or equivalent qualification and/or demonstrable relevant experience) eg; NVQ Level 3 Level 3 in Business Administration (or equivalent)
- Word-processing skills at Level 3 (OCR/RSA Level 3 (or the equivalent) qualification(s) in a relevant subject, plus relevant experience)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
