Job summary
An exciting opportunity has arisen to join our friendly and dynamic administration service, working within the North Community Treatment Team based at Hawkhill Business Park in Lesbury, just outside of Alnwick.
The successful applicant should be able to demonstrate effective communication skills and empathy. Experience of working in a similar environment or busy healthcare setting would be desirable and previous secretarial experience is essential due to the demands of the role. Please see further information below and read the Job Description and Person Specification attached to this vacancy for more information.
In return we can offer you:
A supportive and friendly working environment
Active encouragement to learn and develop within your role, as well as opportunities for continuing professional development
Commitment to, and support for, your wellbeing
A generous annual leave entitlement
NHS discount and salary sacrifice schemes
We look forward to receiving your application!
Main duties of the job
The post holder will provide proactive, comprehensive secretarial and admin support to the clinical team, including nurses and medics under the direction of the Admin Lead. This will include handling enquiries, arranging clinics and meetings, processing typing / checking documentation, supporting with audits, updating RiO (patient information database system), taking notes at meetings, reception duties, working from a shared inbox and other systems as required, and will provide agreed levels of support to the service and cover for others in the team during absences.
The post holder must be able to use own initiative, work under pressure and as part of a team, keep to strict deadlines and have excellent organisational, interpersonal and communication skills.
A good working knowledge of Microsoft packages and typing qualifications/experience are essential for this role. You should currently hold the required level of qualifications, as outlined in the Essential Criteria of the Personal Specification.
About us
We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career"
Job description
Job responsibilities
Please find attached job description for full details.
Advertising date: 24th September 2024
Closing date : 1st October 2024
We welcome your application.
Job description
Job responsibilities
Please find attached job description for full details.
Advertising date: 24th September 2024
Closing date : 1st October 2024
We welcome your application.
Person Specification
Qualifications
Essential
- GCSEs / O Levels or equivalent relevant qualifications (A-C Grade, or equivalent, including English and Mathematics)
- OCR / Word Processing Qualifications Level 3
- NVQ Level 3 in relevant subject, e.g. Business Administration
Desirable
- NVQ Level 3 in Customer Care
- Equivalent qualifications in relevant subjects or equivalent experience
Experience
Essential
- Experience working with Microsoft Office Packages
- Audio Typing Qualification or equivalent Experience
- Experience working in similar environment
Desirable
- Experience using stock ordering and reporting systems
- Experience of Petty Cash systems
- Customer service experience
Skills
Essential
- Good organisational and planning skills, using own initiative. Ability to prioritise and process information according to urgency
- Able to communicate effectively at all levels, both written and verbal
- Note taking skills and experience
- IT skills and experience using range of MS packages and patient information systems
Desirable
- Managing and maintaining office systems
- Knowledge and understanding of medical and/or specialised terminology and Shorthand skills
- Willingness to learn
Person Specification
Qualifications
Essential
- GCSEs / O Levels or equivalent relevant qualifications (A-C Grade, or equivalent, including English and Mathematics)
- OCR / Word Processing Qualifications Level 3
- NVQ Level 3 in relevant subject, e.g. Business Administration
Desirable
- NVQ Level 3 in Customer Care
- Equivalent qualifications in relevant subjects or equivalent experience
Experience
Essential
- Experience working with Microsoft Office Packages
- Audio Typing Qualification or equivalent Experience
- Experience working in similar environment
Desirable
- Experience using stock ordering and reporting systems
- Experience of Petty Cash systems
- Customer service experience
Skills
Essential
- Good organisational and planning skills, using own initiative. Ability to prioritise and process information according to urgency
- Able to communicate effectively at all levels, both written and verbal
- Note taking skills and experience
- IT skills and experience using range of MS packages and patient information systems
Desirable
- Managing and maintaining office systems
- Knowledge and understanding of medical and/or specialised terminology and Shorthand skills
- Willingness to learn
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
