Administration Assistant

CNTW NHS Foundation Trust

Information:

This job is now closed

Job summary

Would you like to be part of a team that works well together, always there to help each other? Would you like to work in a Trust rated outstanding from CQC?

If you answered yes, we would love to hear from you - come and join our team.

Applications are invited friendly, caring and compassionate individuals to work within the Regional Environmental Control Service, based at Chad House in Hexham. The role is part time 22.5 hours per week to be worked Monday to Friday between the hours of 9am and 5pm.

Regional Environmental Control Service provides assistance to people with physical disabilities to operate a wide range of equipment and/or appliances within their desired environment. The service is for people of all ages who have a limiting physical disability. Equipment can be controlled using various methods i.e.

  • Switches - these can be operated using any controllable body movement
  • Voice recognition
  • Direct access - special keypads

Equipment provision can help to alleviate or compensate for an injury or impairment, and can help to maintain or increase independence.

Please get in touch - we look forward to hearing from you

Main duties of the job

The main duties of the role will be:

  • Accurately updating patient details within RiO (the Trust's patient information system)
  • Formatting documents
  • Scanning and uploading
  • Dealing with correspondence
  • Assisting with ad hoc requests
  • Experience of Microsoft Office and working within an administrative environment are essential to the post.

The post holder will also undertake additional duties such as ordering supplies, requesting repairs, and covering different departments during annual leave/sickness absence. This list is not exhaustive.

The successful candidate will work well within a team and will be looking to develop their administrative and communication skills in a busy office environment, supporting the team and admin within the service.

The ideal candidate should have excellent communication, customer service and organisational skills, as well as a working knowledge of office procedures including IT skills.

You should currently hold the required level of qualifications, as outlined in the Essential Criteria of the Personal Specification. If you do not meet this criteria you may not be shortlisted.

About us

We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.

Date posted

08 August 2023

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

263-SL23-149-HN

Job locations

Chad House

Corbridge Road

Hexham

NE46 1QJ


Job description

Job responsibilities

Please note to apply for this role you must have the right to work in the UK. CNTW NHS Foundation Trust will not provide sponsorship for this role

Please refer to the attached generic job description outlining duties of an Administration Assistant

Please find attached job description for full details.

Advertising date : 8th August 2023

Closing date : 22nd August 2023

We welcome your application.

Job description

Job responsibilities

Please note to apply for this role you must have the right to work in the UK. CNTW NHS Foundation Trust will not provide sponsorship for this role

Please refer to the attached generic job description outlining duties of an Administration Assistant

Please find attached job description for full details.

Advertising date : 8th August 2023

Closing date : 22nd August 2023

We welcome your application.

Person Specification

Education and Qualifications

Essential

  • Intermediate (Level 2) Typing/Word processing qualification and/or relevant demonstrable experience e.g. 12 months experience
  • Good general level of education up to Level 1 standard in English Language and Maths.

Desirable

  • NVQ Level 2 in Business Administration or Customer Service.

Skills and Knowledge

Essential

  • Working knowledge of Microsoft applications including Outlook, Word, Excel and Power Point.
  • Able to input data accurately and efficiently and undertake repetitive tasks whilst maintaining attention to detail
  • Good communication and interpersonal skills, both verbal and written, face-to-face and non-facing customers.

Desirable

  • Knowledge of working in an NHS environment.
  • Ability to maintain and update patient information database(s).
  • Experience of dealing with petty cash

Experience

Essential

  • Ability to uphold confidentiality at all times
  • Able to prioritise and plan own workload.
  • Experience of carrying out administrative tasks, e.g., data input, receiving and making telephone calls.

Desirable

  • Experience of working in an NHS/health care setting and processing NHS/Healthcare documentation
  • Experience of working with paper-based and electronic filing systems.
Person Specification

Education and Qualifications

Essential

  • Intermediate (Level 2) Typing/Word processing qualification and/or relevant demonstrable experience e.g. 12 months experience
  • Good general level of education up to Level 1 standard in English Language and Maths.

Desirable

  • NVQ Level 2 in Business Administration or Customer Service.

Skills and Knowledge

Essential

  • Working knowledge of Microsoft applications including Outlook, Word, Excel and Power Point.
  • Able to input data accurately and efficiently and undertake repetitive tasks whilst maintaining attention to detail
  • Good communication and interpersonal skills, both verbal and written, face-to-face and non-facing customers.

Desirable

  • Knowledge of working in an NHS environment.
  • Ability to maintain and update patient information database(s).
  • Experience of dealing with petty cash

Experience

Essential

  • Ability to uphold confidentiality at all times
  • Able to prioritise and plan own workload.
  • Experience of carrying out administrative tasks, e.g., data input, receiving and making telephone calls.

Desirable

  • Experience of working in an NHS/health care setting and processing NHS/Healthcare documentation
  • Experience of working with paper-based and electronic filing systems.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

CNTW NHS Foundation Trust

Address

Chad House

Corbridge Road

Hexham

NE46 1QJ


Employer's website

https://www.cntw.nhs.uk/careers/ (Opens in a new tab)


Employer details

Employer name

CNTW NHS Foundation Trust

Address

Chad House

Corbridge Road

Hexham

NE46 1QJ


Employer's website

https://www.cntw.nhs.uk/careers/ (Opens in a new tab)


For questions about the job, contact:

Admin Manager

Anne Sherriffs

anne.sherriffs@cntw.nhs.uk

07880054215

Date posted

08 August 2023

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

263-SL23-149-HN

Job locations

Chad House

Corbridge Road

Hexham

NE46 1QJ


Supporting documents

Privacy notice

CNTW NHS Foundation Trust's privacy notice (opens in a new tab)