Job summary
East Community Treatment Team (East CTT) - Administration Services
An opportunity has arisen for a full-time (37.5 hours per week) permanent band 3 administrator to join our transforming community team in North Cumbria as an Admin Officer. As this service operates across the Carlisle-Eden footprint the base is flexible which will be discussed at interview (Portland Square Offices, Carlisle or Beacon Unit, Penrith Hospital, Penrith).
We are seeking someone who has interest in supporting our busy clinical team, the post holder will need to have experience of working in a similar environment and previous secretarial experience is essential due to the demands of the role.
To express an interest in this post please describe your suitability and skills in line with the enclosed B3 Admin Officer job description.
The successful applicant would start as soon as operationally able.
For informal discussions or site visits please refer to the contact information section.
To express an interest in this post please describe your suitability and skills in line with the enclosed B3 Admin Officer job description.
The successful applicant would start as soon as operationally able.
For informal discussions or site visits please refer to the contact information section.
Please note remote working opportunities cannot be considered for this role.
This vacancy may close early if a sufficient number of applications are received.
Main duties of the job
The post holder should have:
- Secretarial experience working within a team.
- Experience in a customer / patient and service user focused environment
- Excellent communication and interpersonal Skills
- A good understanding of the RiO system (not essential as training will be provided)
- A good knowledge of Microsoft word/office packages and typing qualifications
- Good verbal and written communication skills
- Minute taking skills as attending MDT meetings and updating RIO and action plans on a screen is required during this
- Ability to be self-directed, motivated and be able to contribute positively within a team
- Well organised and structured
- The post holder will be expected to demonstrate flexibility in the role and can meet the mobility requirements of the role.
The post holder will be able to demonstrate the ability to deal with possible exposure to occasionally distressing or highly emotional circumstances and will be expected to ensure they participate on all relevant training courses appropriate to the role.
This post could provide an ideal development opportunity for an existing Band 2 or Band 3 looking to develop further administrative skills working autonomously within an existing and transforming service. The post will provide training and development opportunities.
Full support will be provided by an experienced Administration Team Lead/Manager as well as the service leads.
About us
We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.
Job description
Job responsibilities
Please note to apply for this role you must have the right to work in the UK. CNTW NHS Foundation Trust will not provide sponsorship for this role.
Please find attached job description for full details.
Advertising date : 7th July 2023
Closing date : 21stJuly 2023
We welcome your application.
Job description
Job responsibilities
Please note to apply for this role you must have the right to work in the UK. CNTW NHS Foundation Trust will not provide sponsorship for this role.
Please find attached job description for full details.
Advertising date : 7th July 2023
Closing date : 21stJuly 2023
We welcome your application.
Person Specification
Educational and Qualification
Essential
- Word-processing skills at Level 3 (OCR/RSA Level 3 or equivalent qualification and or demonstrable relevant experience) eg NVQ Level 3 in Business administration
- General level of education in Maths and English to O-Level/GCSE or equivalent
Desirable
- NVQ Level 3 in Customer Care
Knowledge and Experience
Essential
- Previous Secretarial/clerical experience
- Good working knowledge of Microsoft Office Applications
- Good working knowledge of office procedures
- Ability to maintain and update patient information systems eg RiO
- Ability to uphold confidentiality at all times
- Able to prioritise and plan own workload
Desirable
- Knowledge of NHS policies and procedures
- Experience of working with medical records
Skills and Competences
Essential
- Excellent communiation and interpersonal skills, both verbal and written
- Excellent organisational and planning skills
Desirable
Role/Team Specific Requirements
Essential
- Flexible attitude to cope with fluctuating workloads
- Occasional requirement to cover other areas in staff absence
Personal Characteristics
Essential
- Discrete in handling confidential and sensitive information
Person Specification
Educational and Qualification
Essential
- Word-processing skills at Level 3 (OCR/RSA Level 3 or equivalent qualification and or demonstrable relevant experience) eg NVQ Level 3 in Business administration
- General level of education in Maths and English to O-Level/GCSE or equivalent
Desirable
- NVQ Level 3 in Customer Care
Knowledge and Experience
Essential
- Previous Secretarial/clerical experience
- Good working knowledge of Microsoft Office Applications
- Good working knowledge of office procedures
- Ability to maintain and update patient information systems eg RiO
- Ability to uphold confidentiality at all times
- Able to prioritise and plan own workload
Desirable
- Knowledge of NHS policies and procedures
- Experience of working with medical records
Skills and Competences
Essential
- Excellent communiation and interpersonal skills, both verbal and written
- Excellent organisational and planning skills
Desirable
Role/Team Specific Requirements
Essential
- Flexible attitude to cope with fluctuating workloads
- Occasional requirement to cover other areas in staff absence
Personal Characteristics
Essential
- Discrete in handling confidential and sensitive information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
CNTW NHS Foundation Trust
Address
Role can be based at either East CTT offices: Portland Square, Carlisle or Beacon Unit, Penrith Hospital, Penrith
Carlisle I Penrith
CA11 8HX
Employer's website
https://www.cntw.nhs.uk/careers/ (Opens in a new tab)
