North Cumbria Integrated Care NHS Foundation Trust

AHP Administration Assistant

The closing date is 10 April 2026

Job summary

Band 2 AHP Administration Assistant - Permanent.

28hr 45min hours per week.

We are seeking a dynamic individual to join our Allied Health Professional (AHP) team at the West Cumberland Hospital. Based predominantly within the occupational therapy team, the successful candidate will provide a fully comprehensive administrative service to the occupational therapists and other AHP teams as required.

The role of the occupational therapy department is to provide an integrated service for adults in the West Cumberland Hospital meeting their health and social needs, facilitating their optimal independence and ensuring their safe, rapid and effective discharge from hospital to their homes or appropriate community settings.

Main duties of the job

To provide the AHP teams with a high quality and consistent level of administrative and secretarial support.

To participate in the planning, development and provision of an effective and efficient administration service to the AHP teams.

To work flexibly across the NCIC AHP teams as required.

To manage and organise own workload.

To develop and maintain effective communication links with patients, carers and all associated relevant practitioners.

To complete comprehensive accurate and legally compliant documents.

To participate in audit and research activities as appropriate.

To adhere to all Trust Policies and Procedures.

To deal appropriately with enquiries from service users, staff and other organisations which require the post holder to make decisions often without recourse to others.

To prioritise professional demands and regular change or alter tasks due to unplanned interruptions.

To assist Managers in achieving departmental objectives (e.g. clinical governance, audit of service).

About us

At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.

Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time':

Being a clinically led organisation

Quality and safety at the heart of our Trust

A positive patient experience every time

A great place to work

Managing our money well

As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.

Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.

Details

Date posted

24 March 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year Per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

262-A-26-7836198-A

Job locations

West Cumberland Hospital

Whitehaven

CA28 8JG


Job description

Job responsibilities

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.

Disclosure and Barring Service:

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Standard Check: £21.50 + Administration cost of £6.50 = £28.00. Deducted from salary over following 4 months or one off payment.

Enhanced Check: £49.50 + administration cost of £6.50 = £56.00. Deducted from salary over following 4 months or one off payment.

NCIC can offer successful future employees the following benefits:

27-day holiday scheme rising to 33 after 10 years

Flexible working Scheme

NHS Discounts*

Salary Sacrifice schemes including lease cars and Cycle to Work*

Excellent opportunities for development*

Competitive NHS Pension scheme

Vivup is a free, confidential counselling and information service to assist with personal or work-related problems

*Subject to eligibility

Important Information

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date

Job description

Job responsibilities

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.

Disclosure and Barring Service:

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Standard Check: £21.50 + Administration cost of £6.50 = £28.00. Deducted from salary over following 4 months or one off payment.

Enhanced Check: £49.50 + administration cost of £6.50 = £56.00. Deducted from salary over following 4 months or one off payment.

NCIC can offer successful future employees the following benefits:

27-day holiday scheme rising to 33 after 10 years

Flexible working Scheme

NHS Discounts*

Salary Sacrifice schemes including lease cars and Cycle to Work*

Excellent opportunities for development*

Competitive NHS Pension scheme

Vivup is a free, confidential counselling and information service to assist with personal or work-related problems

*Subject to eligibility

Important Information

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date

Person Specification

Qualifications

Essential

  • oMinimum of 2 GCSE's of level 4 and above/grade C in Maths and English or equivalent.

Desirable

  • oAdditional qualification in Business Admin
  • oOCR/RSA Word Processing
  • oICDL or equivalent

Experience

Essential

  • oExperience of office/clerical procedures and practices, filing systems, use of dedicated computer systems and databases.

Desirable

  • oExperience working in a administration role.
  • oExperience working within a health service.
  • Experience of computer systems to run basic activity reports.

Knowledge

Essential

  • oWorking knowledge of Microsoft Office including Outlook, Word and Excel databases.
  • oGeneral office skills including file management systems and minute taking.

Desirable

  • oKnowledge of a range of trust policies and national guidelines including confidentiality policies

Skills and aptitutes

Essential

  • oGood communication skills, written and verbal.
  • oGood interpersonal skills including telephone manner.
  • oGood organisation skills.
  • oAbility to prioritise workload.
  • oSelf-motivated and able to work independently and as part of a team.

Desirable

  • oAbility to interpret and understand health related terms.

personal circumstances

Essential

  • oAble to work under pressure.
  • oCommitment to provision of high quality care.
  • oFlexible in approach to work.

Other requirement

Essential

  • oSupportive of Equality and Diversity within the workforce.
Person Specification

Qualifications

Essential

  • oMinimum of 2 GCSE's of level 4 and above/grade C in Maths and English or equivalent.

Desirable

  • oAdditional qualification in Business Admin
  • oOCR/RSA Word Processing
  • oICDL or equivalent

Experience

Essential

  • oExperience of office/clerical procedures and practices, filing systems, use of dedicated computer systems and databases.

Desirable

  • oExperience working in a administration role.
  • oExperience working within a health service.
  • Experience of computer systems to run basic activity reports.

Knowledge

Essential

  • oWorking knowledge of Microsoft Office including Outlook, Word and Excel databases.
  • oGeneral office skills including file management systems and minute taking.

Desirable

  • oKnowledge of a range of trust policies and national guidelines including confidentiality policies

Skills and aptitutes

Essential

  • oGood communication skills, written and verbal.
  • oGood interpersonal skills including telephone manner.
  • oGood organisation skills.
  • oAbility to prioritise workload.
  • oSelf-motivated and able to work independently and as part of a team.

Desirable

  • oAbility to interpret and understand health related terms.

personal circumstances

Essential

  • oAble to work under pressure.
  • oCommitment to provision of high quality care.
  • oFlexible in approach to work.

Other requirement

Essential

  • oSupportive of Equality and Diversity within the workforce.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

North Cumbria Integrated Care NHS Foundation Trust

Address

West Cumberland Hospital

Whitehaven

CA28 8JG


Employer's website

https://www.ncic.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

North Cumbria Integrated Care NHS Foundation Trust

Address

West Cumberland Hospital

Whitehaven

CA28 8JG


Employer's website

https://www.ncic.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Deputy Head of Occupational Therapy

Claire Allison

claire.allison@ncic.nhs.uk

07971586473

Details

Date posted

24 March 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year Per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

262-A-26-7836198-A

Job locations

West Cumberland Hospital

Whitehaven

CA28 8JG


Supporting documents

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