Job summary
Clinical Support Worker- Eden Unit 12 months fixed contract with view to permanent posts. 144 hours available
Eden Unit is a 23 bedded community hospital ward caring for patients with long term conditions requiring rehabilitation and discharge planning. We also provide palliative and end of life care for patients.
As a Band 2 clinical support worker you will assist in providing direct patient care under the supervision of the registered nurses, band 3 clinical support workers and the rehabilitation team.
Main duties of the job
The post holder will be an active member of the multi-disciplinary team (MDT), undertaking routine personal care activities for patients, for example, bathing, toileting, dressing, supporting with meals and refreshments, and assisting patients with their appearance. These activities may involve establishing basic patient/client information, for example, age, weight, height, fluid, nutrition input and output, which the post holder will update in the patient records. They will escalate any concerns to the appropriate registered professional.
The post holder has a personal responsibility and duty of care to patients/service users; they are expected to comply fully with all Trust policies and protocols, including those related to patient safety and the prevention of healthcare associated infections. They must also promote dignity, privacy, and respect, to deliver compassionate, safe, and high-quality patient care.
As a Trust employee, they will honor their work commitments, be reliable and trustworthy. They will uphold the Trust values, the code of conduct and will always display civility towards others.
About us
At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.
Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time':
- Being a clinically led organisation
- Quality and safety at the heart of our Trust
- A positive patient experience every time
- A great place to work
- Managing our money well
As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.
Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.
Job description
Job responsibilities
Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.
Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment. Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit the UK Visas and Immigration website (Opens in a new tab).
If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.
Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see ourPolicy for eligible vacancies.
The essential criteria for this role includes the requirement to have a care certificate or the willingness and ability to undertake this. For further information please see the attached Care Certificate document attached.
Disclosure and Barring Service:
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as followsif applicable to the post:
Standard Check: £21.50 + Administration cost of £6.50 = £28.00 Deducted from salary over a 4 month period or a one-off payment.
Enhanced Check: £49.50 + administration cost of £6.50 = £56.00 Deducted from salary over a 4 month period or a one-off payment.
NCIC can offer successful future employees the following benefits:
27-day holiday scheme rising to 33 after 10 years
Flexible working Scheme
NHS Discounts*
Salary Sacrifice schemes including lease cars and Cycle to Work*
Excellent opportunities for development*
Competitive NHS Pension scheme
Vivup is a free, confidential counselling and information service to assist with personal or work-related problems
*Subject to eligibility
Important Information:
Please ensure that you document evidence of meeting all the essential criteria in the supporting information.
If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.
Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.
Job description
Job responsibilities
Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.
Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment. Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit the UK Visas and Immigration website (Opens in a new tab).
If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.
Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see ourPolicy for eligible vacancies.
The essential criteria for this role includes the requirement to have a care certificate or the willingness and ability to undertake this. For further information please see the attached Care Certificate document attached.
Disclosure and Barring Service:
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as followsif applicable to the post:
Standard Check: £21.50 + Administration cost of £6.50 = £28.00 Deducted from salary over a 4 month period or a one-off payment.
Enhanced Check: £49.50 + administration cost of £6.50 = £56.00 Deducted from salary over a 4 month period or a one-off payment.
NCIC can offer successful future employees the following benefits:
27-day holiday scheme rising to 33 after 10 years
Flexible working Scheme
NHS Discounts*
Salary Sacrifice schemes including lease cars and Cycle to Work*
Excellent opportunities for development*
Competitive NHS Pension scheme
Vivup is a free, confidential counselling and information service to assist with personal or work-related problems
*Subject to eligibility
Important Information:
Please ensure that you document evidence of meeting all the essential criteria in the supporting information.
If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.
Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.
Person Specification
Qualifications
Essential
- Level 2 qualification in health and social care or equivalent relevant experience.
- National Care Certificate or commitment to complete within 12 weeks of commencing employment Basic literacy and numerical skills
Desirable
- Functional skills level 2 Maths and English or equivalent
- Undertaken relevant additional training for Clinical Support Workers
Knowledge and Experience
Essential
- Will complete all training whilst in role to undertake basic personal and care procedures for patients.
- Insight into behaviours and skills of a carer and the need for effective teamwork.
- Understanding work related boundaries
- Awareness of GDPR and the need for confidentiality.
- Understanding of confidentiality.
Desirable
- Experience of working within a healthcare role.
- Familiarity with current NHS and social care policies.
- Some knowledge of safeguarding
Skills and Aptitudes
Essential
- Excellent interpersonal, communication and active listening skills. Ability to adopt appropriate styles and methods of communication.
- Caring and empathetic
- Time keeping, planning and prioritisation skills.
- Basic IT skills to use electronic patient records and other Trust systems to update basic patient information from personal care and associated activity.
- Motivated and with a pro-active approach
- Ability to work independently as a member of a multi-disciplinary team
- Committed to providing high quality patient care.
- Committed to undertake job related training, professional development to maintain and improve knowledge, skills and competence to ensure high standards of patient care.
- Commitment to work through the competencies model.
- Basic analytical skills
- Personal resilience.
- Ability to work calmly and effectively under pressure.
- Ability to demonstrate the compassionate values and behaviours needed for dignified care
- Desire to encourage and support patients to remain as independent as possible
Desirable
- Ability to deal with a wide range of people at all levels, including clients, carers, family, health and social care colleagues and other professionals
- Dependent upon the service, ability to travel between the sites from which the Trust undertakes its business or attend meetings or training off-site.
Personal Circumstances
Essential
- Willing to work flexible hours including nights, weekends and bank holidays
- Flexible and versatile approach to meet the needs of the service.
Other requirements
Essential
- Promote equality and value diversity
- Adhere to Trust Values and professional behaviours.
Person Specification
Qualifications
Essential
- Level 2 qualification in health and social care or equivalent relevant experience.
- National Care Certificate or commitment to complete within 12 weeks of commencing employment Basic literacy and numerical skills
Desirable
- Functional skills level 2 Maths and English or equivalent
- Undertaken relevant additional training for Clinical Support Workers
Knowledge and Experience
Essential
- Will complete all training whilst in role to undertake basic personal and care procedures for patients.
- Insight into behaviours and skills of a carer and the need for effective teamwork.
- Understanding work related boundaries
- Awareness of GDPR and the need for confidentiality.
- Understanding of confidentiality.
Desirable
- Experience of working within a healthcare role.
- Familiarity with current NHS and social care policies.
- Some knowledge of safeguarding
Skills and Aptitudes
Essential
- Excellent interpersonal, communication and active listening skills. Ability to adopt appropriate styles and methods of communication.
- Caring and empathetic
- Time keeping, planning and prioritisation skills.
- Basic IT skills to use electronic patient records and other Trust systems to update basic patient information from personal care and associated activity.
- Motivated and with a pro-active approach
- Ability to work independently as a member of a multi-disciplinary team
- Committed to providing high quality patient care.
- Committed to undertake job related training, professional development to maintain and improve knowledge, skills and competence to ensure high standards of patient care.
- Commitment to work through the competencies model.
- Basic analytical skills
- Personal resilience.
- Ability to work calmly and effectively under pressure.
- Ability to demonstrate the compassionate values and behaviours needed for dignified care
- Desire to encourage and support patients to remain as independent as possible
Desirable
- Ability to deal with a wide range of people at all levels, including clients, carers, family, health and social care colleagues and other professionals
- Dependent upon the service, ability to travel between the sites from which the Trust undertakes its business or attend meetings or training off-site.
Personal Circumstances
Essential
- Willing to work flexible hours including nights, weekends and bank holidays
- Flexible and versatile approach to meet the needs of the service.
Other requirements
Essential
- Promote equality and value diversity
- Adhere to Trust Values and professional behaviours.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
