Job summary
INTERNAL ONLY TO NORTH CUMBRIA INTEGRATED CARE NHS FOUNDATION TRUST (NCIC) EMPLOYEES
This is an exciting opportunity for an experienced and motivated health or social care professional to take on a key leadership role within our integrated Transfer of Care Hub. Working across Cumberland Infirmary, West Cumberland Hospital and community hospital sites, the post holder will provide senior operational leadership to ensure safe, effective and timely patient discharges in line with the nationalHospital Discharge and Community Support guidance and the Home First principles.
As Transfer of Care Hub Manager, you will lead multi-disciplinary teams across health and social care, supporting staff to remove barriers to discharge, improve patient flow and reduce delays. The role demands strong leadership, high-level problem-solving and the ability to work collaboratively with system partners including Adult Social Care, the ICB, CHC, community and voluntary sector services.
This post is pivotal to supporting the system through periods of pressure, particularly winter escalation, and to driving forward quality improvement and performance across all discharge pathways. You will report to the Transfer of Care System Leader and be part of a dynamic leadership team committed to delivering seamless transitions of care, improved patient outcomes and sustainable system flow.
Main duties of the job
o Provide visible, proactive operational leadership to the Transfer of Care Hub teams across acute and community hospital sites.o Lead the coordination and delivery of safe, timely and person-centred discharges in line with Discharge to Assess and Home First principles.o Act as the senior escalation point for complex discharge issues, supporting multidisciplinary teams to resolve barriers and maintain patient flow.o Oversee performance monitoring and reporting of key discharge metrics including No Criteria to Reside (NCTR), Delayed Length of Stay (DLOS) and pathway conversion rates.o Work closely with Adult Social Care, the ICB, community and voluntary sector partners to ensure an integrated, system-wide approach to discharge planning.o Lead and support staff development, supervision and appraisal across multiple sites, promoting high standards of professional practice.o Contribute to service improvement, data quality and performance assurance to reduce delays and optimise the use of available bed capacity.o Support surge planning and operational response during periods of system pressure, including weekends and winter escalation.
About us
At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.
Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time':
- Being a clinically led organisation
- Quality and safety at the heart of our Trust
- A positive patient experience every time
- A great place to work
- Managing our money well
As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.
Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.
Job description
Job responsibilities
Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.
Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).
If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.
Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.
Disclosure and Barring Service:
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:
Standard Check: £21.50 + Administration cost of £5.90 = £27.40. Deducted from salary over a 4 month period or a one-off payment.
Enhanced Check: £49.50 + administration cost of £5.90 = £55.40. Deducted from salary over a 4 month period or a one-off payment.
NCIC can offer successful future employees the following benefits:
27-day holiday scheme rising to 33 after 10 years
Flexible working Scheme
NHS Discounts*
Salary Sacrifice schemes including lease cars and Cycle to Work*
Excellent opportunities for development*
Competitive NHS Pension scheme
Vivup is a free, confidential counselling and information service to assist with personal or work-related problems
*Subject to eligibility
Important Information
Please ensure that you document evidence of meeting all the essential criteria in the supporting information.
If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.
Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.
Job description
Job responsibilities
Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.
Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).
If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.
Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.
Disclosure and Barring Service:
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:
Standard Check: £21.50 + Administration cost of £5.90 = £27.40. Deducted from salary over a 4 month period or a one-off payment.
Enhanced Check: £49.50 + administration cost of £5.90 = £55.40. Deducted from salary over a 4 month period or a one-off payment.
NCIC can offer successful future employees the following benefits:
27-day holiday scheme rising to 33 after 10 years
Flexible working Scheme
NHS Discounts*
Salary Sacrifice schemes including lease cars and Cycle to Work*
Excellent opportunities for development*
Competitive NHS Pension scheme
Vivup is a free, confidential counselling and information service to assist with personal or work-related problems
*Subject to eligibility
Important Information
Please ensure that you document evidence of meeting all the essential criteria in the supporting information.
If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.
Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.
Person Specification
Qualifications
Essential
- Registered professional in Health or Social Care (NMC, HCPC, or SWE)
Desirable
- Master's degree or working towards
Skills & Aptitudes
Essential
- Confident leadership;
- Performance management
- Problem-solving
- Data literacy;
- Stakeholder engagement
Desirable
- Chairing multidisciplinary meetings;
- Coaching and mentoring skills
Other Requirements
Essential
- Ability to work across sites, manage weekend/on-call responsibilities when required
Desirable
- Experience contributing to budget management
Knowledge and Experience
Essential
- Discharge to Assess pathways;
- Hospital Discharge Policy;
- NHS flow and performance frameworks;
- Risk and safeguarding frameworks
Desirable
- Knowledge of national performance returns (e.g. BCF, NCTR)
Person Specification
Qualifications
Essential
- Registered professional in Health or Social Care (NMC, HCPC, or SWE)
Desirable
- Master's degree or working towards
Skills & Aptitudes
Essential
- Confident leadership;
- Performance management
- Problem-solving
- Data literacy;
- Stakeholder engagement
Desirable
- Chairing multidisciplinary meetings;
- Coaching and mentoring skills
Other Requirements
Essential
- Ability to work across sites, manage weekend/on-call responsibilities when required
Desirable
- Experience contributing to budget management
Knowledge and Experience
Essential
- Discharge to Assess pathways;
- Hospital Discharge Policy;
- NHS flow and performance frameworks;
- Risk and safeguarding frameworks
Desirable
- Knowledge of national performance returns (e.g. BCF, NCTR)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
