North Cumbria Integrated Care NHS Foundation Trust

Deputy Service Manager *Internal Only*

The closing date is 12 February 2026

Job summary

INTERNAL ONLY TO NORTH CUMBRIA INTEGRATED CARE NHS FOUNDATION TRUST (NCIC) EMPLOYEES

Deputy Service Manager ( 6 months secondment cover)

If you are an experienced operational manager or looking to gain experience in this area, then the Speciality Medicine Collaborative at NCIC would love to hear from you.

We are looking to recruit a Deputy Service Manager to support the smooth running of Cardiology, Renal and Respiratory departments at Cumberland Infirmary Carlisle, West Cumberland Hospital in Whitehaven and our community sites . This is a fast paced environment, working within the operational management team, supporting and assisting the Deputy General Manager in a wide variety of functions including management of performance targets, supporting the operational team to ensure patient flow and medical resource management are delivered.

Main duties of the job

  • Manage key constitutional performance targets and Healthcare Commission standards as delegated.
  • Effectively influence service delivery, providing advice and direction in accordance with organisational policies and procedures.
  • Lead and contribute to specific Trust wide projects or initiatives as requested by the Deputy General Manager.
  • Manage specific change management processes whilst ensuring the patients' needs continue to be met with high quality and cost effective services.
  • Effectively communicate service reconfigurations and organisational changes to staff. Devise and implement innovative solutions to ensure seamless service provision.
  • Hold responsibility for the effective financial management of at least one function within the service, ensuring expenditure is in line with the budgetary limits for the service.
  • Deputise in the absence of the Deputy General Manager to ensure services are maintained.
  • Serve as line manager to designated staff within the directorate, leading the recruitment process for areas of responsibility, taking action under Trust personnel policies (e.g. sickness / absence, grievance, disciplinary, capability) where necessary, with the support of the HR managers and the appropriate level of liaison with the Deputy General Manager.
  • Ensure the directorate operates in an integrated way through the active coordination of the different professions, effective communication and promotion of effective multidisciplinary working.

About us

At NCIC, we have an ambition to deliver outstanding hospital and health services to half a million people. Established on 1st October 2019, the Trust is creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout north Cumbria and beyond. We're responsible for delivering over 70 services across 15 main locations and we employ more than 6,500 members of staff.

Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time'.

  • Being a clinically led organisation
  • Quality and safety at the heart
  • A positive patient experience every time
  • A great place to work
  • Managing our money well

As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.

Details

Date posted

28 January 2026

Pay scheme

Agenda for change

Band

Band 7

Salary

£47,810 to £54,710 a year per annum pro rata

Contract

Secondment

Working pattern

Full-time

Reference number

262-A-26-7750161

Job locations

Cumberland Infirmary

Carlisle

CA2 7HY


Job description

Job responsibilities

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.

Disclosure and Barring Service:

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Standard Check: £21.50 + Administration cost of £6.50 = £28.00. Deducted from salary over following 4 months or one off payment.

Enhanced Check: £49.50 + administration cost of £6.50 = £56.00. Deducted from salary over following 4 months or one off payment.

NCIC can offer successful future employees the following benefits:

27-day holiday scheme rising to 33 after 10 years

Flexible working Scheme

NHS Discounts*

Salary Sacrifice schemes including lease cars and Cycle to Work*

Excellent opportunities for development*

Competitive NHS Pension scheme

Vivup is a free, confidential counselling and information service to assist with personal or work-related problems

*Subject to eligibility

Important Information

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

Job description

Job responsibilities

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.

Disclosure and Barring Service:

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Standard Check: £21.50 + Administration cost of £6.50 = £28.00. Deducted from salary over following 4 months or one off payment.

Enhanced Check: £49.50 + administration cost of £6.50 = £56.00. Deducted from salary over following 4 months or one off payment.

NCIC can offer successful future employees the following benefits:

27-day holiday scheme rising to 33 after 10 years

Flexible working Scheme

NHS Discounts*

Salary Sacrifice schemes including lease cars and Cycle to Work*

Excellent opportunities for development*

Competitive NHS Pension scheme

Vivup is a free, confidential counselling and information service to assist with personal or work-related problems

*Subject to eligibility

Important Information

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

Person Specification

Knowledge

Essential

  • Current NHS performance agenda.
  • Evidence based practice.
  • Modernisation and change techniques.
  • Continuing professional development with portfolio.
  • Implementation of national policy.
  • Staff management
  • Managing a budget.
  • Management of change

Desirable

  • Clinical governance
  • Risk management
  • Acute / Community hospital experience
  • Risk management
  • Service development
  • Policy development
  • Business case development.
  • Project management

Qualifications

Essential

  • Degree or equivalent
  • Management diploma or equivalent.
  • Essential IT skills (EITS) or equivalent.

Skills & Aptitudes

Essential

  • Excellent analytical skills with ability to grasp detail.
  • Excellent communication, negotiation and presentation skills.
  • Ability to effectively resolve conflict.
  • Innovative and creative in producing future service developments.
  • Ability to deal with HR issues.
  • Leadership skills.
  • Effective decision-making skills.
  • Ability to prioritise work to meet deadlines.
  • Able to use initiative appropriately.

Desirable

  • oProject management skills.

Other Requirements

Essential

  • Able to participate in shift operational rota (14:00 - 22:00) 7 days per week
  • Able to travel between sites.
  • Postholder will be expected to work across multiple sites

Desirable

  • Driving licence.
Person Specification

Knowledge

Essential

  • Current NHS performance agenda.
  • Evidence based practice.
  • Modernisation and change techniques.
  • Continuing professional development with portfolio.
  • Implementation of national policy.
  • Staff management
  • Managing a budget.
  • Management of change

Desirable

  • Clinical governance
  • Risk management
  • Acute / Community hospital experience
  • Risk management
  • Service development
  • Policy development
  • Business case development.
  • Project management

Qualifications

Essential

  • Degree or equivalent
  • Management diploma or equivalent.
  • Essential IT skills (EITS) or equivalent.

Skills & Aptitudes

Essential

  • Excellent analytical skills with ability to grasp detail.
  • Excellent communication, negotiation and presentation skills.
  • Ability to effectively resolve conflict.
  • Innovative and creative in producing future service developments.
  • Ability to deal with HR issues.
  • Leadership skills.
  • Effective decision-making skills.
  • Ability to prioritise work to meet deadlines.
  • Able to use initiative appropriately.

Desirable

  • oProject management skills.

Other Requirements

Essential

  • Able to participate in shift operational rota (14:00 - 22:00) 7 days per week
  • Able to travel between sites.
  • Postholder will be expected to work across multiple sites

Desirable

  • Driving licence.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

North Cumbria Integrated Care NHS Foundation Trust

Address

Cumberland Infirmary

Carlisle

CA2 7HY


Employer's website

https://www.ncic.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

North Cumbria Integrated Care NHS Foundation Trust

Address

Cumberland Infirmary

Carlisle

CA2 7HY


Employer's website

https://www.ncic.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Deputy General Manager

Sharon Jenner

Sharon.jenner@ncic.nhs.uk

07825120989

Details

Date posted

28 January 2026

Pay scheme

Agenda for change

Band

Band 7

Salary

£47,810 to £54,710 a year per annum pro rata

Contract

Secondment

Working pattern

Full-time

Reference number

262-A-26-7750161

Job locations

Cumberland Infirmary

Carlisle

CA2 7HY


Supporting documents

Privacy notice

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