Job summary
INTERNAL ONLY TO NORTH CUMBRIA INTEGRATED CARE NHS FOUNDATION TRUST (NCIC) EMPLOYEES ONLY
To manage the day to day running and the organisation of the Domestic Services Department, in order to provide an efficient and high standard of Domestic Services as outlined in the National Standards of Healthcare Cleanliness Standards 2025 which has replaced the 2021 cleaning specifications.
Provide daily supervision and guidance to Domestic Assistants within Community Hospitals, ensuring that they are fully trained in appropriate areas of work and are focused on service delivery, to ensure a high standard of cleanliness is maintained and adequate staffing levels are in place in all areas of the hospital.
Main duties of the job
Provide support to Facilities Manager
Day to day basis deal with problems and issues that arise
Effectively manage and support staff
Manage the supervisor roles, ensuring cleaning standards are reaching target.
Responsible for supervisions, appraisals and personal development plans for staff within Domestic services, housekeeping and linen
Assist Facilities Manager in supporting the Head of facilities
Ensure supervisor teams meet deadlines and to provide leadership, coaching and support as and when required
Work closely with procurement and the Trusts framework supplier to review services and implement changes to ensure best quality/quantity/cost
Support with the delivery of projects as and when required
Draft reports summarising status on issues, appraising outcomes, and providing progress reports within Domestic services, housekeeping and linen
Manage risk assessments and incidents, incorporating current Health and safety legalisation and assist the Safety Risk and Security Manager to resolve any issues or outstanding investigations
About us
At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.
Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time':
Being a clinically led organisation
Quality and safety at the heart of our Trust
A positive patient experience every time
A great place to work
Managing our money well
As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.
Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.
Job description
Job responsibilities
Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.
CERTIFICATE OF SPONSORSHIP
Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).
If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.
Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.
Disclosure and Barring Service:
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:
Standard Check: £21.50 + Administration cost of £6.50 = £28.00 Deducted from salary over a 4 month period or a one-off payment.
Enhanced Check: £49.50 + administration cost of £6.50 = £56.00 Deducted from salary over a 4 month period or a one-off payment.
NCIC can offer successful future employees the following benefits:
27-day holiday scheme rising to 33 after 10 years
Flexible working Scheme
NHS Discounts*
Salary Sacrifice schemes including lease cars and Cycle to Work*
Excellent opportunities for development*
Competitive NHS Pension scheme
Vivup is a free, confidential counselling and information service to assist with personal or work-related problems
*Subject to eligibility
Important Information
Please ensure that you document evidence of meeting all the essential criteria in the supporting information.
If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.
Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date
Job description
Job responsibilities
Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.
CERTIFICATE OF SPONSORSHIP
Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).
If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.
Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.
Disclosure and Barring Service:
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:
Standard Check: £21.50 + Administration cost of £6.50 = £28.00 Deducted from salary over a 4 month period or a one-off payment.
Enhanced Check: £49.50 + administration cost of £6.50 = £56.00 Deducted from salary over a 4 month period or a one-off payment.
NCIC can offer successful future employees the following benefits:
27-day holiday scheme rising to 33 after 10 years
Flexible working Scheme
NHS Discounts*
Salary Sacrifice schemes including lease cars and Cycle to Work*
Excellent opportunities for development*
Competitive NHS Pension scheme
Vivup is a free, confidential counselling and information service to assist with personal or work-related problems
*Subject to eligibility
Important Information
Please ensure that you document evidence of meeting all the essential criteria in the supporting information.
If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.
Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date
Person Specification
Qualifications
Essential
- NVQ 3 in cleaning and support services or equivalent.
- Certificate in supervisory management or equivalent.
Desirable
- Essential IT skills (EITS) or equivalent.
Experience
Essential
- Previous supervisory role
Desirable
- Working in an NHS or hospital environment
Knowledge
Essential
- Quality monitoring procedures, ISO 9001:2008
- Health and Safety / COSHH regulations. Management of infection prevention and control.
- Cleaning products, machinery and equipment for specific tasks.
- Equality legislation and best practice.
Desirable
- Use of computer programmes Word, Excel, and Outlook.
- H.R. Policies.
- Equality impact assessment.
- Recruitment practices.
Skills and Aptitudes
Essential
- Effective communication and interpersonal skills.
- Efficient time management skills with the ability to prioritise tasks to meet deadlines.
- Effective motivational skills to manage and lead a team.
- Good organisational skills.
- Ability to work alone and as part of a team.
- Ability to use initiative appropriately.
Personal Circumstances
Essential
- Enthusiasm.
- Willing to learn.
Other Requirements
Essential
- Ability to travel independently across Cumbria.
- Flexible regarding shift patterns and hours worked,
- Commitment to undertake training as required.
Desirable
Person Specification
Qualifications
Essential
- NVQ 3 in cleaning and support services or equivalent.
- Certificate in supervisory management or equivalent.
Desirable
- Essential IT skills (EITS) or equivalent.
Experience
Essential
- Previous supervisory role
Desirable
- Working in an NHS or hospital environment
Knowledge
Essential
- Quality monitoring procedures, ISO 9001:2008
- Health and Safety / COSHH regulations. Management of infection prevention and control.
- Cleaning products, machinery and equipment for specific tasks.
- Equality legislation and best practice.
Desirable
- Use of computer programmes Word, Excel, and Outlook.
- H.R. Policies.
- Equality impact assessment.
- Recruitment practices.
Skills and Aptitudes
Essential
- Effective communication and interpersonal skills.
- Efficient time management skills with the ability to prioritise tasks to meet deadlines.
- Effective motivational skills to manage and lead a team.
- Good organisational skills.
- Ability to work alone and as part of a team.
- Ability to use initiative appropriately.
Personal Circumstances
Essential
- Enthusiasm.
- Willing to learn.
Other Requirements
Essential
- Ability to travel independently across Cumbria.
- Flexible regarding shift patterns and hours worked,
- Commitment to undertake training as required.
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
