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North Cumbria Integrated Care NHS Foundation Trust

Apprentice Community & ICC Team Administration

The closing date is 29 January 2026

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Job summary

This exciting opportunity will be based in the Management Admin team at Flatt Walks Health Centre, Whitehaven within the Community Collaborative. This is a varied and interesting role where you will gain experience in general admin duties: preparing documents, maintaining electronic filing systems, ordering of departmental supplies, formatting of correspondence and dealing with telephone queries using a variety of platforms. Through appropriate training and support, you will learn how to take minutes of meetings, support with creating agendas for these meetings and support with diary management to our Senior Leadership team. There is scope to use your creative talent by development of the monthly "Lessons Learnt" bulletins and eye catching notice boards. There is a robust focus on health & safety to ensure that the welfare of our patients and colleagues are fully supported. These skills will assist you in achieving your Level 3 Diploma in Business Administration which will be supported via set learning days.

Core working hours are Monday to Friday, 37.5 hours per week.

Main duties of the job

Please see attached Job Description for full details.

The role of the Community & ICC Management Administration Team is to provide an efficient, effective, professional service to all service users and staff within the Collaborative and this role specifically to support the Collaborative Senior Leadership Team, who:

  • effectively manage the Collaborative
  • ensure patient care is of the highest quality
  • meet national targets
  • achieve individual responsibilities of their role within the Trust
  • ensure that all departmental documentation, records and databases are designed and fully maintained in line with GDPR and Information Governance

About us

At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.

Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time':

Being a clinically led organisation

Quality and safety at the heart of our Trust

A positive patient experience every time

A great place to work

Managing our money well

As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.

Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.

Details

Date posted

16 January 2026

Pay scheme

Other

Salary

£14,722 a year per annum

Contract

Apprenticeship

Duration

18 months

Working pattern

Full-time

Reference number

262-A-25-7707656-A

Job locations

Flatt Walks Health Centre

3 Castle Meadows

Whitehaven

CA28 7QE


Job description

Job responsibilities

JOB DESCRIPTION:

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

CERTIFICATE OF SPONSORSHIP:

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment. Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see ourPolicy for eligible vacancies.

AHP - Return to Practice Job Advert information(Please ask recruiting manager and delete if not appropriate) This role may be suitable for individuals Returning to Practice. Please speak to the recruiting manager for more information.

Disclosure and Barring Service:

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as followsif applicable to the post:

Standard Check: £21.50 + Administration cost of £5.90 = £27.40. Deducted from salary over a 4 month period or a one-off payment.

Enhanced Check: £49.50 + administration cost of £5.90 = £55.40. Deducted from salary over a 4 month period or a one-off payment.

NCIC can offer successful future employees the following benefits:

27-day holiday scheme rising to 33 after 10 years

Flexible working Scheme

NHS Discounts*

Salary Sacrifice schemes including lease cars and Cycle to Work*

Excellent opportunities for development*

Competitive NHS Pension scheme

Vivup is a free, confidential counselling and information service to assist with personal or work-related problems

*Subject to eligibility

Important Information:

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

Job description

Job responsibilities

JOB DESCRIPTION:

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

CERTIFICATE OF SPONSORSHIP:

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment. Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see ourPolicy for eligible vacancies.

AHP - Return to Practice Job Advert information(Please ask recruiting manager and delete if not appropriate) This role may be suitable for individuals Returning to Practice. Please speak to the recruiting manager for more information.

Disclosure and Barring Service:

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as followsif applicable to the post:

Standard Check: £21.50 + Administration cost of £5.90 = £27.40. Deducted from salary over a 4 month period or a one-off payment.

Enhanced Check: £49.50 + administration cost of £5.90 = £55.40. Deducted from salary over a 4 month period or a one-off payment.

NCIC can offer successful future employees the following benefits:

27-day holiday scheme rising to 33 after 10 years

Flexible working Scheme

NHS Discounts*

Salary Sacrifice schemes including lease cars and Cycle to Work*

Excellent opportunities for development*

Competitive NHS Pension scheme

Vivup is a free, confidential counselling and information service to assist with personal or work-related problems

*Subject to eligibility

Important Information:

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

Person Specification

Qualifications

Essential

  • Minimum of two GCSE's Grade A - C, or assessed at equivalent standard.
  • Willingness to work towards and complete the level 3 Business Administrator Apprenticeship

Knowledge and Experience

Essential

  • Working knowledge of Microsoft Office

Desirable

  • Awareness of office processes

Skills & Aptitudes

Essential

  • Keyboard skills and IT literacy
  • Developing communication skills
  • Attention to detail
  • To be able to work as part of a team
  • Self-motivated

Desirable

  • Positive outlook

Other Requirements

Essential

  • Responsible and reliable.
  • Be adaptable to a growing and changing service.
  • Act in a ways that support equality and diversity.
Person Specification

Qualifications

Essential

  • Minimum of two GCSE's Grade A - C, or assessed at equivalent standard.
  • Willingness to work towards and complete the level 3 Business Administrator Apprenticeship

Knowledge and Experience

Essential

  • Working knowledge of Microsoft Office

Desirable

  • Awareness of office processes

Skills & Aptitudes

Essential

  • Keyboard skills and IT literacy
  • Developing communication skills
  • Attention to detail
  • To be able to work as part of a team
  • Self-motivated

Desirable

  • Positive outlook

Other Requirements

Essential

  • Responsible and reliable.
  • Be adaptable to a growing and changing service.
  • Act in a ways that support equality and diversity.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

North Cumbria Integrated Care NHS Foundation Trust

Address

Flatt Walks Health Centre

3 Castle Meadows

Whitehaven

CA28 7QE


Employer's website

https://www.ncic.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

North Cumbria Integrated Care NHS Foundation Trust

Address

Flatt Walks Health Centre

3 Castle Meadows

Whitehaven

CA28 7QE


Employer's website

https://www.ncic.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Collaborative Secretary

Molly McBride

Molly.McBride@ncic.nhs.uk

01946853393

Details

Date posted

16 January 2026

Pay scheme

Other

Salary

£14,722 a year per annum

Contract

Apprenticeship

Duration

18 months

Working pattern

Full-time

Reference number

262-A-25-7707656-A

Job locations

Flatt Walks Health Centre

3 Castle Meadows

Whitehaven

CA28 7QE


Supporting documents

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