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North Cumbria Integrated Care NHS Foundation Trust

Clerical Officer *Internal Only*

The closing date is 27 January 2026

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Job summary

INTERNAL ONLY TO NORTH CUMBRIA INTEGRATED CARE NHS FOUNDATION TRUST (NCIC) EMPLOYEES

The Cardiology Department at the Cumberland Infirmary is seeking a clerical officer to join our busy team.

You will be required to provide administrative and clerical support within the Cardiology Department based in the Out Patient Department. Working as part of a busy multi-disciplinary team, you will processes referrals for a range of investigations and book patients' appointments. Perform receptionist duties for the department, dispatch results and answer telephone calls from patients, doctors and other health care professionals.

Applicants should possess GCSE Grade C in English language or equivalent. Experience of administrative or secretarial duties including the use of Microsoft Office and databases are essential requirements of the post. Knowledge of Silverlink PAS would be advantageous. Good communication skills and the ability to work as part of a team are essential. Previous experience of working within a health care setting is desirable, as is ECDL / RSA or equivalent and NVQ 2/3 in Business Administration.

Main duties of the job

To work within the Cardiology team providing administrative support. This is to include organising appointments, receptionist duties, general office duties and liaising with other health care professionals.

About us

At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.

Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time':

  • Being a clinically led organisation
  • Quality and safety at the heart of our Trust
  • A positive patient experience every time
  • A great place to work
  • Managing our money well

As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.

Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.

Details

Date posted

13 January 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

262-A-25-7654116

Job locations

Cumberland Infirmary

Carlisle

CA2 7HY


Job description

Job responsibilities

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.

Disclosure and Barring Service:

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Standard Check: £21.50 + Administration cost of £5.90 = £27.40. Deducted from salary over a 4 month period or a one-off payment.

Enhanced Check: £49.50 + administration cost of £5.90 = £55.40. Deducted from salary over a 4 month period or a one-off payment.

NCIC can offer successful future employees the following benefits:

27-day holiday scheme rising to 33 after 10 years

Flexible working Scheme

NHS Discounts*

Salary Sacrifice schemes including lease cars and Cycle to Work*

Excellent opportunities for development*

Competitive NHS Pension scheme

Vivup is a free, confidential counselling and information service to assist with personal or work-related problems

*Subject to eligibility

Important Information

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

Job description

Job responsibilities

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.

Disclosure and Barring Service:

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Standard Check: £21.50 + Administration cost of £5.90 = £27.40. Deducted from salary over a 4 month period or a one-off payment.

Enhanced Check: £49.50 + administration cost of £5.90 = £55.40. Deducted from salary over a 4 month period or a one-off payment.

NCIC can offer successful future employees the following benefits:

27-day holiday scheme rising to 33 after 10 years

Flexible working Scheme

NHS Discounts*

Salary Sacrifice schemes including lease cars and Cycle to Work*

Excellent opportunities for development*

Competitive NHS Pension scheme

Vivup is a free, confidential counselling and information service to assist with personal or work-related problems

*Subject to eligibility

Important Information

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

Person Specification

Qualifications

Essential

  • GCSE grade C or above in English language or equivalent
  • NVQ 3 Business Administration

Desirable

  • ECDL / RSA Word Processing or equivalent

Knowledge and experience

Essential

  • Administrative or secretarial experience.
  • Previous experience working in a health care setting.
  • Handling Confidential records.
  • Use of Microsoft Office and databases or similar.
  • Knowledge of administrative procedures and systems Confidentiality

Desirable

  • Use of PAS

skills and aptitudes

Essential

  • Good Communication (both verbal and written).
  • Good interpersonal skills.
  • Good Organisational skills.
  • Able to prioritise work and work to deadlines.
  • Ability to work under own initiative and also as part of a team.
  • Ability to follow routine procedures and problem solve non-routine issues.
  • Good Keyboard Skills.

other requirements

Essential

  • Flexible to the needs of service.
  • Able to work across sites if required.
  • Act in ways that support equality and value diversity.
Person Specification

Qualifications

Essential

  • GCSE grade C or above in English language or equivalent
  • NVQ 3 Business Administration

Desirable

  • ECDL / RSA Word Processing or equivalent

Knowledge and experience

Essential

  • Administrative or secretarial experience.
  • Previous experience working in a health care setting.
  • Handling Confidential records.
  • Use of Microsoft Office and databases or similar.
  • Knowledge of administrative procedures and systems Confidentiality

Desirable

  • Use of PAS

skills and aptitudes

Essential

  • Good Communication (both verbal and written).
  • Good interpersonal skills.
  • Good Organisational skills.
  • Able to prioritise work and work to deadlines.
  • Ability to work under own initiative and also as part of a team.
  • Ability to follow routine procedures and problem solve non-routine issues.
  • Good Keyboard Skills.

other requirements

Essential

  • Flexible to the needs of service.
  • Able to work across sites if required.
  • Act in ways that support equality and value diversity.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

North Cumbria Integrated Care NHS Foundation Trust

Address

Cumberland Infirmary

Carlisle

CA2 7HY


Employer's website

https://www.ncic.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

North Cumbria Integrated Care NHS Foundation Trust

Address

Cumberland Infirmary

Carlisle

CA2 7HY


Employer's website

https://www.ncic.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Cardiology Department Head

Alan Jennison

alan.jennison@ncic.nhs.uk

01228814112

Details

Date posted

13 January 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

262-A-25-7654116

Job locations

Cumberland Infirmary

Carlisle

CA2 7HY


Supporting documents

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