North Cumbria Integrated Care NHS Foundation Trust

Domestic Team Leader (WCH) * Internal*

The closing date is 27 January 2026

Job summary

INTERNAL ONLY TO NORTH CUMBRIA INTEGRATED CARE NHS FOUNDATION TRUST (NCIC) EMPLOYEES ONLY

1 x 37.5 hours post. Domestic Team Leader position at West Cumberland Hospital.

Working on rota, shift times vary, with the earliest start being 6:30am latest finishing time 7:30pm. 8.75 hour shifts on weekdays and 12.5 hours on weekends. One full weekend out of three

To Assist the Domestic Service Manager in the day to day to day running and organisation of the Domestic Service Department.

To supervise a team of Domestic staff in providing good quality, safe cleanliness services to wards and departments throughout Trust premises for all staff, patients and visitors.

To promote and provide a high standard of domestic services

All staff are expected to work to the trust values

Kindness, Respect, Ambition & Collaboration

Adhere to trust policies and procedures, attend mandatory training

Treat everyone with dignity and respect, act in ways that support equality and diversity

Main duties of the job

  • Visit all wards/departments regularly
  • Maintain standards in areas allocated, maintaining quality monitoring procedures including inspections and completion of relevant forms
  • Manage staff distribution across the site ensuring adequate staffing levels are maintained
  • Supervise all staff and monitor standards of work
  • Deal effectively and efficiently with all departmental problems and complaint
  • Assist Domestic Service Manager with recruitment.
  • Demonstrate duties and be responsible for the training of new and existing staff.
  • Motivate staff and maintain effective communication
  • Complete weekly timesheets, monitor and maintain sickness records for all staff, completing all necessary paperwork & recording on the ESR System
  • Be responsible for maintaining a healthy, safe and secure working environment
  • Implement policies and propose changes to improve protocols and procedures
  • Always maintain a positive Trust image
  • Delegate daily tasks and monitor work to maintain a high cleanliness standard
  • Ensure all cleaning schedules are adhered too
  • Ensure accurate input of data in computerised systems
  • Undertake continuing personal development, including mandatory and statutory training

About us

At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.

Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time':

Being a clinically led organisation

Quality and safety at the heart of our Trust

A positive patient experience every time

A great place to work

Managing our money well

As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.

Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.

Details

Date posted

13 January 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year Per Annum Pro Rata

Contract

Permanent

Working pattern

Full-time

Reference number

262-A-26-7692710

Job locations

West Cumberland Hospital

Homewood Road

Whitehaven

CA28 8JG


Job description

Job responsibilities

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed.

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see ourPolicy for eligible vacancies.

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Important Information

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

For candidates applying using a Hotmail account or have strict firewall settings please ensure the following:

  • Junk Mail is checked regularly

Disclosure and Barring Service:

On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect.

The changes mean that:

  • youth cautions, reprimands and final warnings will no longer be subject to automatic disclosure
  • the multiple conviction rule has been removed, meaning that if an individual has more than one conviction, regardless of offence type or time passed, each conviction will be considered against the remaining rules individually, rather than being automatically disclosed.

If you are unsure about whether you need to disclose certain criminal record information, free confidential advice may be sought from one of the charity bodies listed below. These bodies can advise you on what you are legally required to declare and may also be able to advise you on how you can disclose criminal record information to a prospective employer and your legal rights when doing so.

Nacro Tel: 0300 123 1999, or email: helpline@nacro.org.uk

Unlock Tel: 01634 247350, email advice@unlock.org.uk or complete the online form on the Unlock website

The Trust is committed to safeguarding adults and children therefore if the post is subject to the Rehabilitation of Offenders Act (ROA) 1974 (Exceptions) Order 1975 (as amended) the successful candidate(s) will be subject to a criminal records check with the Disclosure and Barring Service (DBS). The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Please note the cost of the DBS check has increased from 2nd December 2024

Standard Check: £21.50 + Administration cost of £5.90 = £27.40. Deducted from salary over following 4 months or one off payment.

Enhanced Check: £49.50 + administration cost of £5.90 = £55.40. Deducted from salary over following 4 months or one off payment.

As part of the one of the largest employers in the UK NCIC future employees will have also access to the following benefits.

A lease car may be available for this position; further details will be provided upon appointment if applicable.

27-day holiday scheme rising to 33 after 10 years

Flexible working Scheme

Excellent opportunities for development

Competitive NHS Pension scheme

Access to NHS discounts with retailers and leisure companies

EAP (Employee Assistance Programme) a free, confidential counselling and information service to assist with personal or work-related problems

These schemes are subject to availability

Job description

Job responsibilities

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed.

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see ourPolicy for eligible vacancies.

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Important Information

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

For candidates applying using a Hotmail account or have strict firewall settings please ensure the following:

  • Junk Mail is checked regularly

Disclosure and Barring Service:

On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect.

The changes mean that:

  • youth cautions, reprimands and final warnings will no longer be subject to automatic disclosure
  • the multiple conviction rule has been removed, meaning that if an individual has more than one conviction, regardless of offence type or time passed, each conviction will be considered against the remaining rules individually, rather than being automatically disclosed.

If you are unsure about whether you need to disclose certain criminal record information, free confidential advice may be sought from one of the charity bodies listed below. These bodies can advise you on what you are legally required to declare and may also be able to advise you on how you can disclose criminal record information to a prospective employer and your legal rights when doing so.

Nacro Tel: 0300 123 1999, or email: helpline@nacro.org.uk

Unlock Tel: 01634 247350, email advice@unlock.org.uk or complete the online form on the Unlock website

The Trust is committed to safeguarding adults and children therefore if the post is subject to the Rehabilitation of Offenders Act (ROA) 1974 (Exceptions) Order 1975 (as amended) the successful candidate(s) will be subject to a criminal records check with the Disclosure and Barring Service (DBS). The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Please note the cost of the DBS check has increased from 2nd December 2024

Standard Check: £21.50 + Administration cost of £5.90 = £27.40. Deducted from salary over following 4 months or one off payment.

Enhanced Check: £49.50 + administration cost of £5.90 = £55.40. Deducted from salary over following 4 months or one off payment.

As part of the one of the largest employers in the UK NCIC future employees will have also access to the following benefits.

A lease car may be available for this position; further details will be provided upon appointment if applicable.

27-day holiday scheme rising to 33 after 10 years

Flexible working Scheme

Excellent opportunities for development

Competitive NHS Pension scheme

Access to NHS discounts with retailers and leisure companies

EAP (Employee Assistance Programme) a free, confidential counselling and information service to assist with personal or work-related problems

These schemes are subject to availability

Person Specification

Qualifications

Essential

  • GCSE English and maths at minimum grade C or equivalent
  • NVQ Level 3 or equivalent

Desirable

  • NVQ 2 in cleaning & support services or equivalent.
  • NEBSM certificate in supervisory management.

Experience

Essential

  • Domestic Support Services
  • Working in an office environment

Desirable

  • Working in an NHS or hospital environment
  • Supervisory Experience

Knowledge

Essential

  • General knowledge of Health & Safety & COSHH regulations
  • Excellent use in computer programmes i.e. Word, Excel and Outlook

Desirable

  • Management of infection prevention and control

Skills

Essential

  • strong communication and interpersonal skills
  • excellent time management skills
  • ability to prioritise, plan and monitor the workload
  • effective motivational skills to manage and drive a team
  • good organisational skills with the ability to multi-task with an eye for detail
  • able to work alone as well as in a team
  • ability to use initiative and work unsupervised

Personal Circumstances

Essential

  • Enthusiasm
  • committed to undertake training as required
  • willing to learn
  • work in clinical areas

Other

Essential

  • flexible regarding shift patterns and hours worked
Person Specification

Qualifications

Essential

  • GCSE English and maths at minimum grade C or equivalent
  • NVQ Level 3 or equivalent

Desirable

  • NVQ 2 in cleaning & support services or equivalent.
  • NEBSM certificate in supervisory management.

Experience

Essential

  • Domestic Support Services
  • Working in an office environment

Desirable

  • Working in an NHS or hospital environment
  • Supervisory Experience

Knowledge

Essential

  • General knowledge of Health & Safety & COSHH regulations
  • Excellent use in computer programmes i.e. Word, Excel and Outlook

Desirable

  • Management of infection prevention and control

Skills

Essential

  • strong communication and interpersonal skills
  • excellent time management skills
  • ability to prioritise, plan and monitor the workload
  • effective motivational skills to manage and drive a team
  • good organisational skills with the ability to multi-task with an eye for detail
  • able to work alone as well as in a team
  • ability to use initiative and work unsupervised

Personal Circumstances

Essential

  • Enthusiasm
  • committed to undertake training as required
  • willing to learn
  • work in clinical areas

Other

Essential

  • flexible regarding shift patterns and hours worked

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

North Cumbria Integrated Care NHS Foundation Trust

Address

West Cumberland Hospital

Homewood Road

Whitehaven

CA28 8JG


Employer's website

https://www.ncic.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

North Cumbria Integrated Care NHS Foundation Trust

Address

West Cumberland Hospital

Homewood Road

Whitehaven

CA28 8JG


Employer's website

https://www.ncic.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Domestic Services Manager

Andrew Barnes

andrew.barnes2@ncic.nhs.uk

07771309206

Details

Date posted

13 January 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year Per Annum Pro Rata

Contract

Permanent

Working pattern

Full-time

Reference number

262-A-26-7692710

Job locations

West Cumberland Hospital

Homewood Road

Whitehaven

CA28 8JG


Supporting documents

Privacy notice

North Cumbria Integrated Care NHS Foundation Trust's privacy notice (opens in a new tab)