Job summary
INTERNAL ONLY TO NORTH CUMBRIA INTEGRATED CARE NHS FOUNDATION TRUST (NCIC) EMPLOYEES ONLY
This role will support two AHP services, iMSK and Nutrition & Dietetics, and need to work at different locations across NCIC. The two primary locations will be 3 days at the Sands Centre (Carlisle) for iMSK and 2 days at Cumberland Infirmary (Carlisle) for Nutrition & Dietetics.
The role of the Team Administrator is to provide the AHP teams with a high quality and consistent level of administrative and secretarial support.
To participate in the planning, development and provision of an effective and efficient administration service to the AHP teams.
To work flexibly across the NCIC AHP teams as required.
To manage and organise own workload.
To develop and maintain effective communication links with patients, carers and all associated relevant practitioners.
To complete comprehensive accurate and legally compliant documents.
To participate in audit and research activities as appropriate.
To adhere to all Trust Policies and Procedures.
To deal appropriately with enquiries from service users, staff and other organisations which require the post holder to make decisions often without recourse to others.
To prioritise complex professional demands and regularly change or alter tasks due to unplanned interruptions.
To assist Managers in achieving departmental objectives (e.g. clinical governance, audit of service).
Main duties of the job
In the NHS, AHP stands for Allied Health Professional, a diverse group of degree-qualified clinicians who work alongside doctors and nurses to provide a wide range of patient care within primary and secondary care settings. AHPs play a crucial role in assessing, diagnosing, treating, and rehabilitating patients across various health and care settings.
At North Cumbria Integrated Care, the following AHP services sit within Operational & Nursing:
Physiotherapy
IMSK
Occupational Therapy
Speech & Language Therapy
Podiatry
Nutrition & Dietetics
Team Administrator
The role of the AHP Administration team is to provide administrative support to the AHP teams to deliver care for both Primary and Secondary care users.
Outpatient Services
The team effectively process already triaged referrals (including self-referrals and those from other services and other health care practitioners), appoint those appropriate to the service in a timely and efficient manner for assessment by AHP staff and arrange ongoing management as required.
Inpatient Services
The team provide administrative support to inpatient teams including activity data inputting, equipment orders, and people service functions. e.g. maintaining departmental employment service records.
About us
At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.
Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time':
- Being a clinically led organisation
- Quality and safety at the heart of our Trust
- A positive patient experience every time
- A great place to work
- Managing our money well
As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.
Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.
Job description
Job responsibilities
JOB DESCRIPTION:
Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.
CERTIFICATE OF SPONSORSHIP
Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment. Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).
If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.
Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see ourPolicy for eligible vacancies.
AHP - Return to Practice Job Advert information(Please ask recruiting manager and delete if not appropriate) This role may be suitable for individuals Returning to Practice. Please speak to the recruiting manager for more information.
Disclosure and Barring Service:
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as followsif applicable to the post:
Standard Check: £21.50 + Administration cost of £5.90 = £27.40. Deducted from salary over a 4 month period or a one-off payment.
Enhanced Check: £49.50 + administration cost of £5.90 = £55.40. Deducted from salary over a 4 month period or a one-off payment.
NCIC can offer successful future employees the following benefits:
27-day holiday scheme rising to 33 after 10 years
Flexible working Scheme
NHS Discounts*
Salary Sacrifice schemes including lease cars and Cycle to Work*
Excellent opportunities for development*
Competitive NHS Pension scheme
Vivup is a free, confidential counselling and information service to assist with personal or work-related problems
*Subject to eligibility
Important Information
Please ensure that you document evidence of meeting all the essential criteria in the supporting information.
If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.
Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.
Job description
Job responsibilities
JOB DESCRIPTION:
Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.
CERTIFICATE OF SPONSORSHIP
Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment. Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).
If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.
Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see ourPolicy for eligible vacancies.
AHP - Return to Practice Job Advert information(Please ask recruiting manager and delete if not appropriate) This role may be suitable for individuals Returning to Practice. Please speak to the recruiting manager for more information.
Disclosure and Barring Service:
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as followsif applicable to the post:
Standard Check: £21.50 + Administration cost of £5.90 = £27.40. Deducted from salary over a 4 month period or a one-off payment.
Enhanced Check: £49.50 + administration cost of £5.90 = £55.40. Deducted from salary over a 4 month period or a one-off payment.
NCIC can offer successful future employees the following benefits:
27-day holiday scheme rising to 33 after 10 years
Flexible working Scheme
NHS Discounts*
Salary Sacrifice schemes including lease cars and Cycle to Work*
Excellent opportunities for development*
Competitive NHS Pension scheme
Vivup is a free, confidential counselling and information service to assist with personal or work-related problems
*Subject to eligibility
Important Information
Please ensure that you document evidence of meeting all the essential criteria in the supporting information.
If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.
Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.
Person Specification
Qualifications
Essential
- NVQ3 administration or relevant experience.
- Minimum GCSE qualification in English Language or equivalent.
- RSA II word processing or equivalent.
Desirable
Knowledge and Experience
Essential
- Knowledge of secretarial or administrative procedures and systems
- Good working knowledge of Microsoft Office applications including Word, Excel, PowerPoint and Teams
- Experience of organising and facilitating meetings
- Experience of diary management
Desirable
- Knowledge of NHS guidelines
- Previous administrative experience within NHS
Skills and Aptitudes
Essential
- Ability to deal with information sensitively and confidentially.
- Good communication skills both written and verbal.
- Ability to work both independently and as part of a team.
- Ability to prioritise work unsupervised and meet tight deadlines.
- Ability to deliver high quality service and maintain a high standard of work.
- Ability to work under pressure.
Desirable
- Willingness and ability to learn new skills.
- Problem solving and ability to multi task.
- Time management skills.
Other Requirements
Essential
- Ability to adapt to changing circumstances and priorities.
- Flexible approach to working patterns.
- Promote equality and diversity.
- Ability to travel between sites.
Person Specification
Qualifications
Essential
- NVQ3 administration or relevant experience.
- Minimum GCSE qualification in English Language or equivalent.
- RSA II word processing or equivalent.
Desirable
Knowledge and Experience
Essential
- Knowledge of secretarial or administrative procedures and systems
- Good working knowledge of Microsoft Office applications including Word, Excel, PowerPoint and Teams
- Experience of organising and facilitating meetings
- Experience of diary management
Desirable
- Knowledge of NHS guidelines
- Previous administrative experience within NHS
Skills and Aptitudes
Essential
- Ability to deal with information sensitively and confidentially.
- Good communication skills both written and verbal.
- Ability to work both independently and as part of a team.
- Ability to prioritise work unsupervised and meet tight deadlines.
- Ability to deliver high quality service and maintain a high standard of work.
- Ability to work under pressure.
Desirable
- Willingness and ability to learn new skills.
- Problem solving and ability to multi task.
- Time management skills.
Other Requirements
Essential
- Ability to adapt to changing circumstances and priorities.
- Flexible approach to working patterns.
- Promote equality and diversity.
- Ability to travel between sites.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
