North Cumbria Integrated Care NHS Foundation Trust

Business Support Assistant *internal*

The closing date is 14 January 2026

Job summary

INTERNAL ONLY TO NORTH CUMBRIA INTEGRATED CARE NHS FOUNDATION TRUST (NCIC) EMPLOYEES ONLY

We have an exciting opportunity to work within our Business Support Team as a business assistant who support the Specialist Children's Community Services in North Cumbria. Our administrators are a vital part of our NHS community teams.

If you are looking for a new challenge, are good at relating to people, and have great communication and IT skills we may have the perfect career for you where you can make a real difference to patients.

Our friendly and supportive children's team cover Cumberland and this post will be based at Springboard, Child Development Centre, Carlisle, CA2 7HE.

Main duties of the job

The Woman & Childrens Care Group within North Cumbria Integrated Care NHS Foundation Trust provides community clinical services across Cumbria, including community children's nursing, therapy services, and Community Paediatrics. Non-clinical support services, such as buildings and estate services are also provided corporately.

The service works in partnership with other organisations in Cumbria to support the integration of statutory and non-statutory clinical services to improve the health and wellbeing of children and young people under the age of 19 years.

Please see the detailed job description and person specification which gives full details of the role and what skills we are looking for.

About us

At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.

Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time':

  • Being a clinically led organisation
  • Quality and safety at the heart of our Trust
  • A positive patient experience every time
  • A great place to work
  • Managing our money well

As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.

Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.

Details

Date posted

08 January 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year Per Annum

Contract

Permanent

Working pattern

Part-time

Reference number

262-A-25-7621423

Job locations

Childrens Community Specialist Services

Springboard CDC

Carlisle

CA2 7HE


Job description

Job responsibilities

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

CERTIFICATE OF SPONSORSHIP

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.

Disclosure and Barring Service:

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Standard Check: £21.50 + Administration cost of £5.90 = £27.40. Deducted from salary over a 4 month period or a one-off payment.

Enhanced Check: £49.50 + administration cost of £5.90 = £55.40. Deducted from salary over a 4 month period or a one-off payment.

NCIC can offer successful future employees the following benefits:

27-day holiday scheme rising to 33 after 10 years

Flexible working Scheme

NHS Discounts*

Salary Sacrifice schemes including lease cars and Cycle to Work*

Excellent opportunities for development*

Competitive NHS Pension scheme

Vivup is a free, confidential counselling and information service to assist with personal or work-related problems

*Subject to eligibility

Important Information

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date

Job description

Job responsibilities

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

CERTIFICATE OF SPONSORSHIP

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.

Disclosure and Barring Service:

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Standard Check: £21.50 + Administration cost of £5.90 = £27.40. Deducted from salary over a 4 month period or a one-off payment.

Enhanced Check: £49.50 + administration cost of £5.90 = £55.40. Deducted from salary over a 4 month period or a one-off payment.

NCIC can offer successful future employees the following benefits:

27-day holiday scheme rising to 33 after 10 years

Flexible working Scheme

NHS Discounts*

Salary Sacrifice schemes including lease cars and Cycle to Work*

Excellent opportunities for development*

Competitive NHS Pension scheme

Vivup is a free, confidential counselling and information service to assist with personal or work-related problems

*Subject to eligibility

Important Information

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date

Person Specification

Qualifications

Essential

  • GCSE (grade A-C) or equivalent in English and Maths

Desirable

  • Experience of working in an office environment
  • Experience of working in a team
  • NVQ Level 2 qualification or equivalent

Knowledge

Essential

  • Basic understanding of Microsoft Office computer systems
  • Experience of dealing with confidential information

Desirable

  • Patient administration systems

Emotional /Mental Effort

Essential

  • Able to cope with exposure to distressing or emotional circumstances on occasions
  • Ability to concentrate for long periods of time

Physical Effort

Essential

  • Ability to undertake light physical effort and occasional moderate effort
  • Ability to sit at keyboard for long periods
  • Lifting, sorting, filing, general handling of records

Skills and Aptitudes

Essential

  • Good organisational skills
  • Good verbal and written communication skills
  • Ability to produce good quality data
  • Ability to prioritise workload

Desirable

  • Ability to interpret and understand health related terms of reference

Personal Circumstances

Essential

  • Self-motivated and able to work both independently and as part of a team
  • Ability to stay calm when under pressure
  • Responsible and caring attitude with a calm and patient manner
  • Ability to be adaptable and flexible

Desirable

  • To be able to switch tasks regularly throughout the day

Other requirements

Essential

  • Reliable
  • Good time keeping
  • Willingness to provide cover for other admin staff when the occasion arises
  • Ability to travel to other Trust sites independently
  • Act in ways that support equality and value diversity (Level 1)
Person Specification

Qualifications

Essential

  • GCSE (grade A-C) or equivalent in English and Maths

Desirable

  • Experience of working in an office environment
  • Experience of working in a team
  • NVQ Level 2 qualification or equivalent

Knowledge

Essential

  • Basic understanding of Microsoft Office computer systems
  • Experience of dealing with confidential information

Desirable

  • Patient administration systems

Emotional /Mental Effort

Essential

  • Able to cope with exposure to distressing or emotional circumstances on occasions
  • Ability to concentrate for long periods of time

Physical Effort

Essential

  • Ability to undertake light physical effort and occasional moderate effort
  • Ability to sit at keyboard for long periods
  • Lifting, sorting, filing, general handling of records

Skills and Aptitudes

Essential

  • Good organisational skills
  • Good verbal and written communication skills
  • Ability to produce good quality data
  • Ability to prioritise workload

Desirable

  • Ability to interpret and understand health related terms of reference

Personal Circumstances

Essential

  • Self-motivated and able to work both independently and as part of a team
  • Ability to stay calm when under pressure
  • Responsible and caring attitude with a calm and patient manner
  • Ability to be adaptable and flexible

Desirable

  • To be able to switch tasks regularly throughout the day

Other requirements

Essential

  • Reliable
  • Good time keeping
  • Willingness to provide cover for other admin staff when the occasion arises
  • Ability to travel to other Trust sites independently
  • Act in ways that support equality and value diversity (Level 1)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

North Cumbria Integrated Care NHS Foundation Trust

Address

Childrens Community Specialist Services

Springboard CDC

Carlisle

CA2 7HE


Employer's website

https://www.ncic.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

North Cumbria Integrated Care NHS Foundation Trust

Address

Childrens Community Specialist Services

Springboard CDC

Carlisle

CA2 7HE


Employer's website

https://www.ncic.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Business Support Team Leader

Lynette Bell

lynette.bell@ncic.nhs.uk

01228608162

Details

Date posted

08 January 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year Per Annum

Contract

Permanent

Working pattern

Part-time

Reference number

262-A-25-7621423

Job locations

Childrens Community Specialist Services

Springboard CDC

Carlisle

CA2 7HE


Supporting documents

Privacy notice

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