North Cumbria Integrated Care NHS Foundation Trust

Library and Learning Assistant *Internal*

The closing date is 05 January 2026

Job summary

INTERNAL ONLY TO NORTH CUMBRIA INTEGRATED CARE NHS FOUNDATION TRUST (NCIC) EMPLOYEES ONLY

Assisting in the day-to-day delivery of library services to library users, this role undertakes a wide variety of administrative tasks and clerical procedures which underpin the effective operation of the library and outreach service. This role also supports the day-to-day operation of the Education Centres, and works as part of the North Cumbria library, knowledge services, & education facilities team, playing an active role in supporting the development of an integrated and quality service for all NHS staff & students in the local health community.

Main duties of the job

The Library, Knowledge, and Education Facilities service has a pivotal role in education, lifelong learning, research and evidence-based practice, providing access to the evidence base for staff and students in the Trust. It supports patient care, research and development, continuing personal and professional development, and clinical governance, and is one of the teams within the Medical Directorate.

The service is a single North Cumbria wide service which includes:

  • the education centre library at Cumberland Infirmary
  • the education centre library at West Cumberland Hospital
  • the 'learning space' facility at Wigton Community Hospital

About us

At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.

Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time':

  • Being a clinically led organisation
  • Quality and safety at the heart of our Trust
  • A positive patient experience every time
  • A great place to work
  • Managing our money well

As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.

Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.

Details

Date posted

18 December 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year Per Annum Pro Rata

Contract

Permanent

Working pattern

Part-time

Reference number

262-A-25-7650356

Job locations

West Cumberland Hospital

Whitehaven

CA28 8JG


Job description

Job responsibilities

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

CERTIFICATE OF SPONSORSHIP

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.

Disclosure and Barring Service:

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Standard Check: £21.50 + Administration cost of £5.90 = £27.40. Deducted from salary over a 4 month period or a one-off payment.

Enhanced Check: £49.50 + administration cost of £5.90 = £55.40. Deducted from salary over a 4 month period or a one-off payment.

NCIC can offer successful future employees the following benefits:

27-day holiday scheme rising to 33 after 10 years

Flexible working Scheme

NHS Discounts*

Salary Sacrifice schemes including lease cars and Cycle to Work*

Excellent opportunities for development*

Competitive NHS Pension scheme

Vivup is a free, confidential counselling and information service to assist with personal or work-related problems

*Subject to eligibility

Important Information

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date

Job description

Job responsibilities

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

CERTIFICATE OF SPONSORSHIP

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.

Disclosure and Barring Service:

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Standard Check: £21.50 + Administration cost of £5.90 = £27.40. Deducted from salary over a 4 month period or a one-off payment.

Enhanced Check: £49.50 + administration cost of £5.90 = £55.40. Deducted from salary over a 4 month period or a one-off payment.

NCIC can offer successful future employees the following benefits:

27-day holiday scheme rising to 33 after 10 years

Flexible working Scheme

NHS Discounts*

Salary Sacrifice schemes including lease cars and Cycle to Work*

Excellent opportunities for development*

Competitive NHS Pension scheme

Vivup is a free, confidential counselling and information service to assist with personal or work-related problems

*Subject to eligibility

Important Information

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date

Person Specification

Qualifications

Essential

  • GSCE Maths and English or equivalent.
  • Essential IT skills or equivalent.

Desirable

  • ACLIP or willing to work towards certification.

Knowledge

Essential

  • Using libraries
  • Working in an office/customer based environment.
  • Experience of using information technology
  • Experience of dealing with enquiries from users at a variety of different levels

Desirable

  • Experience working in a library
  • Knowledge of medical terminology

Skills

Essential

  • Excellent verbal, written & electronic communications skills & be able to demonstrate these in a variety of situations.
  • Approachable disposition and confidence to interact with health care staff at all levels in order to understand their training & information needs.
  • Ability to communicate complex instructions to all levels of staff, adapting language appropriately.
  • Ability to work to deadlines.
  • Ability to trouble shoot basic computer, photocopier, printing problems & be able to judge when appropriate to converse with other IT or technical personnel.
  • Customer focused attitude to service delivery.
  • Willingness to develop and learn new skills

Other Requirments

Essential

  • Ability to travel independently across Cumbria.
  • Ability to work at any of the library sites & attend meetings at other locations
Person Specification

Qualifications

Essential

  • GSCE Maths and English or equivalent.
  • Essential IT skills or equivalent.

Desirable

  • ACLIP or willing to work towards certification.

Knowledge

Essential

  • Using libraries
  • Working in an office/customer based environment.
  • Experience of using information technology
  • Experience of dealing with enquiries from users at a variety of different levels

Desirable

  • Experience working in a library
  • Knowledge of medical terminology

Skills

Essential

  • Excellent verbal, written & electronic communications skills & be able to demonstrate these in a variety of situations.
  • Approachable disposition and confidence to interact with health care staff at all levels in order to understand their training & information needs.
  • Ability to communicate complex instructions to all levels of staff, adapting language appropriately.
  • Ability to work to deadlines.
  • Ability to trouble shoot basic computer, photocopier, printing problems & be able to judge when appropriate to converse with other IT or technical personnel.
  • Customer focused attitude to service delivery.
  • Willingness to develop and learn new skills

Other Requirments

Essential

  • Ability to travel independently across Cumbria.
  • Ability to work at any of the library sites & attend meetings at other locations

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

North Cumbria Integrated Care NHS Foundation Trust

Address

West Cumberland Hospital

Whitehaven

CA28 8JG


Employer's website

https://www.ncic.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

North Cumbria Integrated Care NHS Foundation Trust

Address

West Cumberland Hospital

Whitehaven

CA28 8JG


Employer's website

https://www.ncic.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Head of Service

Richard Lawrie

richard.lawrie@ncic.nhs.uk

01228814879

Details

Date posted

18 December 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year Per Annum Pro Rata

Contract

Permanent

Working pattern

Part-time

Reference number

262-A-25-7650356

Job locations

West Cumberland Hospital

Whitehaven

CA28 8JG


Supporting documents

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