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North Cumbria Integrated Care NHS Foundation Trust

Bank Catering Assistant (WCH)

The closing date is 02 January 2026

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Job summary

Bank Catering Assistant - Band 2

Staff Banks play a vital role in supporting the Trust to maintain high standards of safety and care during periods of increased demand due to sickness and staff shortages. Our Catering Department plays a vital role in patient care and staff wellbeing. We provide meals for our 260-bed hospital, fresh food for the staff and visitor restaurant, and serve at our Costa caf outlet.

This role is not suitable for those seeking sponsorship.

The catering department operates seven days a week between 07:00-19:00 so are able to offer flexible opportunities perfect for those looking to work around other commitments or gain experience in a supportive environment

Training provided to all new staff including Food Safety Level 2 and allergen training.

Career progression: Opportunities to grow into supervisory or specialist roles.

Main duties of the job

  • Receipt, checking for quality, temperature, correct quantity as per order to suppliers and the storage of such goods in the appropriate area within the time limits set out in the department policy on HACCP.
  • Prepare and deliver hospitality in accordance with departmental procedures.
  • Serve meals from the ward kitchens, restaurant and coffee shop as required, portioning food correctly according to portion controls for patients and the retail service.
  • Prepare restaurant counters and refrigerated commodities, ensuring that the restaurant and coffee shop areas are ready to carry out an efficient service.
  • Distribute provisions, meals and equipment within the department and the hospital as required.
  • Operate equipment e.g. Dishwashers, cash register in a safe and responsible manner
  • Ensure compliance with the Food Hygiene Policy and the Codes of Practice
  • Carry out food preparation, packing, labelling of other food products according to set procedures
  • Complete all relevant control documents accurately, ensuring comprehensive records for the Food Safety Act 2006.
  • Ensure accurate data input into computerised systems.
  • Ensure deliveries of stores are accepted and correctly stored, as required.
  • Report faults and breakdowns to team leaders

Full duties details within Job Description attached.

About us

At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.

Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time':

Being a clinically led organisation

Quality and safety at the heart of our Trust

A positive patient experience every time

A great place to work

Managing our money well

As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.

Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.

Details

Date posted

18 December 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year Per Annum Pro Rata

Contract

Bank

Working pattern

Part-time, Flexible working

Reference number

262-A-25-7636581

Job locations

West Cumberland Hospital

Hensingham

Whitehaven

CA28 8JG


Job description

Job responsibilities

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

CERTIFICATE OF SPONSORSHIP

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.

Disclosure and Barring Service:

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Standard Check: £21.50 + Administration cost of £5.90 = £27.40. Deducted from salary over a 4 month period or a one-off payment.

Enhanced Check: £49.50 + administration cost of £5.90 = £55.40. Deducted from salary over a 4 month period or a one-off payment.

NCIC can offer successful future employees the following benefits:

27-day holiday scheme rising to 33 after 10 years

Flexible working Scheme

NHS Discounts*

Salary Sacrifice schemes including lease cars and Cycle to Work*

Excellent opportunities for development*

Competitive NHS Pension scheme

Vivup is a free, confidential counselling and information service to assist with personal or work-related problems

*Subject to eligibility

Important Information

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date

Job description

Job responsibilities

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

CERTIFICATE OF SPONSORSHIP

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.

Disclosure and Barring Service:

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Standard Check: £21.50 + Administration cost of £5.90 = £27.40. Deducted from salary over a 4 month period or a one-off payment.

Enhanced Check: £49.50 + administration cost of £5.90 = £55.40. Deducted from salary over a 4 month period or a one-off payment.

NCIC can offer successful future employees the following benefits:

27-day holiday scheme rising to 33 after 10 years

Flexible working Scheme

NHS Discounts*

Salary Sacrifice schemes including lease cars and Cycle to Work*

Excellent opportunities for development*

Competitive NHS Pension scheme

Vivup is a free, confidential counselling and information service to assist with personal or work-related problems

*Subject to eligibility

Important Information

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date

Person Specification

Other Requirements

Essential

  • Alignment to Trust Values and Core Behaviours
  • Willing to undertake training as required
  • Support equality and value diversity
  • Act in ways that support equality and value diversity

Qualifications

Desirable

  • Level 2 Food Hygiene Certificate or equivalent

Knowledge and Experience

Essential

  • Work in customer focused / caring environment
  • Understanding of confidentiality
  • Ability to maintain and improve knowledge, skills and competence to ensure high standards

Desirable

  • Catering role.
  • Working in a hospital environment
  • Food preparation and catering practices

Skills & Aptitudes

Essential

  • Good communication and interpersonal skills.
  • Able to work alone and in a team environment
  • Able to use initiative
  • Ability to follow health, safety and hygiene procedures

Personal Circumstances

Essential

  • Ability to communicate with members of the public and health care providers to work shift patterns
  • Enthusiastic
  • Presents self as courteous, respectful and helpful and understands importance of professional image
  • Ability to work effectively under direct supervision, as part of the multi disciplinary team.
  • Understands the need for flexibility
  • Reliable, Adaptable and Dependable
Person Specification

Other Requirements

Essential

  • Alignment to Trust Values and Core Behaviours
  • Willing to undertake training as required
  • Support equality and value diversity
  • Act in ways that support equality and value diversity

Qualifications

Desirable

  • Level 2 Food Hygiene Certificate or equivalent

Knowledge and Experience

Essential

  • Work in customer focused / caring environment
  • Understanding of confidentiality
  • Ability to maintain and improve knowledge, skills and competence to ensure high standards

Desirable

  • Catering role.
  • Working in a hospital environment
  • Food preparation and catering practices

Skills & Aptitudes

Essential

  • Good communication and interpersonal skills.
  • Able to work alone and in a team environment
  • Able to use initiative
  • Ability to follow health, safety and hygiene procedures

Personal Circumstances

Essential

  • Ability to communicate with members of the public and health care providers to work shift patterns
  • Enthusiastic
  • Presents self as courteous, respectful and helpful and understands importance of professional image
  • Ability to work effectively under direct supervision, as part of the multi disciplinary team.
  • Understands the need for flexibility
  • Reliable, Adaptable and Dependable

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

North Cumbria Integrated Care NHS Foundation Trust

Address

West Cumberland Hospital

Hensingham

Whitehaven

CA28 8JG


Employer's website

https://www.ncic.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

North Cumbria Integrated Care NHS Foundation Trust

Address

West Cumberland Hospital

Hensingham

Whitehaven

CA28 8JG


Employer's website

https://www.ncic.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Catering Manager

Donna Rowlandson

donna.rowlandson@ncic.nhs.uk

01946523511

Details

Date posted

18 December 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year Per Annum Pro Rata

Contract

Bank

Working pattern

Part-time, Flexible working

Reference number

262-A-25-7636581

Job locations

West Cumberland Hospital

Hensingham

Whitehaven

CA28 8JG


Supporting documents

Privacy notice

North Cumbria Integrated Care NHS Foundation Trust's privacy notice (opens in a new tab)