North Cumbria Integrated Care NHS Foundation Trust

Deputy Service Manager (Diagnostic and Clinical Support) *Internal*

The closing date is 29 December 2025

Job summary

INTERNAL ONLY TO NORTH CUMBRIA INTEGRATED CARE NHS FOUNDATION TRUST (NCIC) EMPLOYEES ONLY

Are you an experienced manager looking for a unique opportunity to make a significant impact on healthcare services? We are looking for an exceptional Deputy Service Manager to join our fantastic NHS Trust located in the stunning surroundings of the Lake District. You will play a vital role in delivering exceptional performance, quality, and safety of services within your Clinical Collaborative. This role offers an incredible opportunity to an experienced manager or someone ready to step into operational management.

The Deputy Service Manager for Diagnostic and Clinical Support is a fantastic opportunity to manage a range of Diagnostic services.

The portfolio includes:

  • Radiology
  • Breast Imaging
  • Nuclear Medicine
  • Pathology
  • Pharmacy

You will work closely with an excellent team consisting of a General Manager, Lead Nurse, Deputy General Manager and Service Manager to support the operational management of these services.

Main duties of the job

The post holder will:

  • Hold delegated responsibility for key areas of service delivery, for example, operational and performance management in relation to constitutional standard waiting times and achieving financial balance.
  • Actively support the achievement of objectives within both corporate and Collaborative agenda.
  • Support delivery of the maintenance and successful achievement of local and national performance management targets.
  • Ensure that ward/departments maintain the highest standards and performance requirements under corporate and clinical governance procedures.
  • Support improvement / developments of service.
  • Manage pay and non-pay resources associated with defined speciality/specialities across the trust.
  • Prepare and present business plans and recommend options for improvement.
  • Implement effective and appropriate performance management systems and processes within specified areas, ensuring there are robust evaluation processes in place following change.
  • Review and monitor performance of specified areas within the Service to ensure Trust requirements are met.

About us

At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.

Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time':

Being a clinically led organisation

Quality and safety at the heart of our Trust

A positive patient experience every time

A great place to work

Managing our money well

As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.

Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.

Details

Date posted

11 December 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£47,810 to £54,710 a year Per annum, pro rata

Contract

Secondment

Working pattern

Full-time, Flexible working

Reference number

262-A-25-7648920

Job locations

Cumberland Infirmary

Carlisle

CA2 7HY


Job description

Job responsibilities

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

CERTIFICATE OF SPONSORSHIP

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.

Disclosure and Barring Service:

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Standard Check: £21.50 + Administration cost of £5.90 = £27.40. Deducted from salary over a 4 month period or a one-off payment.

Enhanced Check: £49.50 + administration cost of £5.90 = £55.40. Deducted from salary over a 4 month period or a one-off payment.

NCIC can offer successful future employees the following benefits:

27-day holiday scheme rising to 33 after 10 years

Flexible working Scheme

NHS Discounts*

Salary Sacrifice schemes including lease cars and Cycle to Work*

Excellent opportunities for development*

Competitive NHS Pension scheme

Vivup is a free, confidential counselling and information service to assist with personal or work-related problems

*Subject to eligibility

Important Information

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date

Job description

Job responsibilities

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

CERTIFICATE OF SPONSORSHIP

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.

Disclosure and Barring Service:

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Standard Check: £21.50 + Administration cost of £5.90 = £27.40. Deducted from salary over a 4 month period or a one-off payment.

Enhanced Check: £49.50 + administration cost of £5.90 = £55.40. Deducted from salary over a 4 month period or a one-off payment.

NCIC can offer successful future employees the following benefits:

27-day holiday scheme rising to 33 after 10 years

Flexible working Scheme

NHS Discounts*

Salary Sacrifice schemes including lease cars and Cycle to Work*

Excellent opportunities for development*

Competitive NHS Pension scheme

Vivup is a free, confidential counselling and information service to assist with personal or work-related problems

*Subject to eligibility

Important Information

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date

Person Specification

Qualifications

Essential

  • Degree, Management diploma or equivalent experience
  • Essential IT skills (EITS) or equivalent

Experience

Essential

  • Implementation of national policy
  • Staff management
  • Managing a budget
  • Management of change

Desirable

  • Acute / Community hospital experience
  • Risk management
  • Service development
  • Policy development
  • Business case development
  • Project management

Knowledge

Essential

  • Current NHS performance agenda
  • Evidence based practice
  • Modernisation and change techniques
  • Continuing professional development with portfolio

Desirable

  • Clinical governance
  • Risk management

Skills and Aptitudes

Essential

  • Excellent analytical skills with ability to grasp detail
  • Excellent communication, negotiation and presentation skills
  • Ability to effectively resolve conflict
  • Innovative and creative in producing future service developments
  • Ability to deal with HR issues
  • Leadership skills
  • Effective decision-making skills
  • Ability to prioritise work to meet deadlines
  • Able to use initiative appropriately

Desirable

  • Project management skills

Personal Circumstances

Essential

  • Motivation
  • Proactive
  • Assertive
  • Confident
  • Committed to quality improvement
  • Team orientated

Other Requirements

Essential

  • Able to participate in shift operational rota 7 days per week
  • Able to travel between sites.
  • Post-holder will be expected to work across multiple sites

Desirable

  • Driving licence
Person Specification

Qualifications

Essential

  • Degree, Management diploma or equivalent experience
  • Essential IT skills (EITS) or equivalent

Experience

Essential

  • Implementation of national policy
  • Staff management
  • Managing a budget
  • Management of change

Desirable

  • Acute / Community hospital experience
  • Risk management
  • Service development
  • Policy development
  • Business case development
  • Project management

Knowledge

Essential

  • Current NHS performance agenda
  • Evidence based practice
  • Modernisation and change techniques
  • Continuing professional development with portfolio

Desirable

  • Clinical governance
  • Risk management

Skills and Aptitudes

Essential

  • Excellent analytical skills with ability to grasp detail
  • Excellent communication, negotiation and presentation skills
  • Ability to effectively resolve conflict
  • Innovative and creative in producing future service developments
  • Ability to deal with HR issues
  • Leadership skills
  • Effective decision-making skills
  • Ability to prioritise work to meet deadlines
  • Able to use initiative appropriately

Desirable

  • Project management skills

Personal Circumstances

Essential

  • Motivation
  • Proactive
  • Assertive
  • Confident
  • Committed to quality improvement
  • Team orientated

Other Requirements

Essential

  • Able to participate in shift operational rota 7 days per week
  • Able to travel between sites.
  • Post-holder will be expected to work across multiple sites

Desirable

  • Driving licence

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

North Cumbria Integrated Care NHS Foundation Trust

Address

Cumberland Infirmary

Carlisle

CA2 7HY


Employer's website

https://www.ncic.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

North Cumbria Integrated Care NHS Foundation Trust

Address

Cumberland Infirmary

Carlisle

CA2 7HY


Employer's website

https://www.ncic.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

General Manager

Natalie McBride

natalie.mcbride@ncic.nhs.uk

07825715593

Details

Date posted

11 December 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£47,810 to £54,710 a year Per annum, pro rata

Contract

Secondment

Working pattern

Full-time, Flexible working

Reference number

262-A-25-7648920

Job locations

Cumberland Infirmary

Carlisle

CA2 7HY


Supporting documents

Privacy notice

North Cumbria Integrated Care NHS Foundation Trust's privacy notice (opens in a new tab)