North Cumbria Integrated Care NHS Foundation Trust

Business Support Administrator *Internal*

The closing date is 23 December 2025

Job summary

INTERNAL ONLY TO NORTH CUMBRIA INTEGRATED CARE NHS FOUNDATION TRUST (NCIC) EMPLOYEES ONLY

2 x 30 hours per week permanent posts

We have an exciting opportunity to work within our Business Support Team as a business administrator who support the Specialist Children's Community Services in West Cumbria. Our administrators are a vital part of our NHS community teams. If you are looking for a new challenge, are good at relating to people, and have great communication and IT skills we may have the perfect career for you where you can make a real difference to patients.

Our friendly and supportive children's team cover Copeland and Allerdale in West Cumbria and this posts will be based at Workington Community Hospital, Workington/Footsteps Child Development Centre, Whitehaven.

Main duties of the job

This is a great opportunity to be part of a team that aims to promote health and reduce inequalities for children, young people, families and communities, so that they may be able to maximise their potential in terms of health, education and social well-being.

About us

At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.

Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time':

  • Being a clinically led organisation
  • Quality and safety at the heart of our Trust
  • A positive patient experience every time
  • A great place to work
  • Managing our money well

As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.

Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.

Details

Date posted

09 December 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year Per annum pro rata

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

262-A-25-7581262

Job locations

Workington Hospital

Park Lane

Workington

CA14 2RW


Job description

Job responsibilities

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

CERTIFICATE OF SPONSORSHIP

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.

Disclosure and Barring Service:

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Standard Check: £21.50 + Administration cost of £5.90 = £27.40. Deducted from salary over a 4 month period or a one-off payment.

Enhanced Check: £49.50 + administration cost of £5.90 = £55.40. Deducted from salary over a 4 month period or a one-off payment.

NCIC can offer successful future employees the following benefits:

27-day holiday scheme rising to 33 after 10 years

Flexible working Scheme

NHS Discounts*

Salary Sacrifice schemes including lease cars and Cycle to Work*

Excellent opportunities for development*

Competitive NHS Pension scheme

Vivup is a free, confidential counselling and information service to assist with personal or work-related problems

*Subject to eligibility

Important Information

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date

Job description

Job responsibilities

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

CERTIFICATE OF SPONSORSHIP

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.

Disclosure and Barring Service:

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Standard Check: £21.50 + Administration cost of £5.90 = £27.40. Deducted from salary over a 4 month period or a one-off payment.

Enhanced Check: £49.50 + administration cost of £5.90 = £55.40. Deducted from salary over a 4 month period or a one-off payment.

NCIC can offer successful future employees the following benefits:

27-day holiday scheme rising to 33 after 10 years

Flexible working Scheme

NHS Discounts*

Salary Sacrifice schemes including lease cars and Cycle to Work*

Excellent opportunities for development*

Competitive NHS Pension scheme

Vivup is a free, confidential counselling and information service to assist with personal or work-related problems

*Subject to eligibility

Important Information

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date

Person Specification

Knowledge

Essential

  • Understanding of secretarial duties required
  • Knowledge of Microsoft IT systems and IT databases

Desirable

  • Knowledge of medical terms
  • Experience of working within a health care setting.
  • Knowledge of specific health care databases i.e. CPAS, CCH2000

Qualifications

Essential

  • RSA III Word/text processing or equivalent
  • NVQ II or III in Administration or relevant experience.
  • Willingness to undertake training as required.
  • Good general attainment of educational standards

Desirable

  • ECDL
  • 3 GCSE Grade A-C (or equivalent) including English Language and Mathematics
  • Competent Audio transcription

Skills and Aptitudes

Essential

  • oAbility to deal with service users, carers in understanding efficient & effective manner
  • oProven file management skills - electronic & paper.
  • oAbility to organise meetings, i.e. prepare Agendas and distribute minutes.
  • oGood verbal communication with a variety of individuals in a wide range of circumstances
  • oGood team working skills
  • oEffective interpersonal and communication skills
  • oMinute Taking

Desirable

  • oFlexible approach
  • oExperience of working across cultures and religions

Other requirements

Essential

  • oReliable
  • oGood time keeping
  • oWell presented
  • oWillingness to provide cover for other admin staff when the occasion arises

Desirable

  • oAbility to travel to other Trust sites.
Person Specification

Knowledge

Essential

  • Understanding of secretarial duties required
  • Knowledge of Microsoft IT systems and IT databases

Desirable

  • Knowledge of medical terms
  • Experience of working within a health care setting.
  • Knowledge of specific health care databases i.e. CPAS, CCH2000

Qualifications

Essential

  • RSA III Word/text processing or equivalent
  • NVQ II or III in Administration or relevant experience.
  • Willingness to undertake training as required.
  • Good general attainment of educational standards

Desirable

  • ECDL
  • 3 GCSE Grade A-C (or equivalent) including English Language and Mathematics
  • Competent Audio transcription

Skills and Aptitudes

Essential

  • oAbility to deal with service users, carers in understanding efficient & effective manner
  • oProven file management skills - electronic & paper.
  • oAbility to organise meetings, i.e. prepare Agendas and distribute minutes.
  • oGood verbal communication with a variety of individuals in a wide range of circumstances
  • oGood team working skills
  • oEffective interpersonal and communication skills
  • oMinute Taking

Desirable

  • oFlexible approach
  • oExperience of working across cultures and religions

Other requirements

Essential

  • oReliable
  • oGood time keeping
  • oWell presented
  • oWillingness to provide cover for other admin staff when the occasion arises

Desirable

  • oAbility to travel to other Trust sites.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

North Cumbria Integrated Care NHS Foundation Trust

Address

Workington Hospital

Park Lane

Workington

CA14 2RW


Employer's website

https://www.ncic.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

North Cumbria Integrated Care NHS Foundation Trust

Address

Workington Hospital

Park Lane

Workington

CA14 2RW


Employer's website

https://www.ncic.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Paediatric Admin Manager

Sara Williamson

sara.williamson@ncic.nhs.uk

07811714218

Details

Date posted

09 December 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year Per annum pro rata

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

262-A-25-7581262

Job locations

Workington Hospital

Park Lane

Workington

CA14 2RW


Supporting documents

Privacy notice

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