North Cumbria Integrated Care NHS Foundation Trust

People Services Administrator

The closing date is 05 December 2025

Job summary

Band 3 People Services Administrator

1 x 37.5 hour ( full time)

1 x 16 hour ( part time)

People Services has an exciting opportunity for an outstanding individual to work within the People Services Admin Hub. The Admin Hub provides administrative support for the People Services Business Partner team to ensure efficient service delivery.

The People Services directorate provides advice and transactional services to employees and managers across the organisation. If you would like to work in a customer friendly, quality focused service, within a collaborative and supportive team, this may be the job for you.

Job Banding subject to Job Matching. Job description currently under review.

Main duties of the job

We are looking for an enthusiastic and hardworking administrator to provide professional and comprehensive advice to employees and managers on a range of People Services policies and procedures.

The role will require liaising with stakeholders across the Trust, reporting/analytics on policy and procedure compliance and high quality administrative support to the wider People Services Business Partner team. Candidates will require excellent organisation, communication and customer service skills.

Part of the role requires the use of web based systems, including ESR (Electronic Staff Record) and Microsoft Office applications. Full training on our systems will be provided.

The People Services Admin Hub operates during office hours, Monday-Friday.

About us

At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.

Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time':

Being a clinically led organisation

Quality and safety at the heart of our Trust

A positive patient experience every time

A great place to work

Managing our money well

As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.

Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.

Details

Date posted

26 November 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum, pro rata

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

262-A-24-7583238

Job locations

NHS South Parkhouse

Baron Way, Kingmoor Park

Carlisle

CA6 4SJ


Job description

Job responsibilities

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

CERTIFICATE OF SPONSORSHIP

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.

Disclosure and Barring Service:

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Standard Check: £21.50 + Administration cost of £5.90 = £27.40. Deducted from salary over a 4 month period or a one-off payment.

Enhanced Check: £49.50 + administration cost of £5.90 = £55.40. Deducted from salary over a 4 month period or a one-off payment.

NCIC can offer successful future employees the following benefits:

27-day holiday scheme rising to 33 after 10 years

Flexible working Scheme

NHS Discounts*

Salary Sacrifice schemes including lease cars and Cycle to Work*

Excellent opportunities for development*

Competitive NHS Pension scheme

Vivup is a free, confidential counselling and information service to assist with personal or work-related problems

*Subject to eligibility

Important Information

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

Job description

Job responsibilities

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

CERTIFICATE OF SPONSORSHIP

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.

Disclosure and Barring Service:

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Standard Check: £21.50 + Administration cost of £5.90 = £27.40. Deducted from salary over a 4 month period or a one-off payment.

Enhanced Check: £49.50 + administration cost of £5.90 = £55.40. Deducted from salary over a 4 month period or a one-off payment.

NCIC can offer successful future employees the following benefits:

27-day holiday scheme rising to 33 after 10 years

Flexible working Scheme

NHS Discounts*

Salary Sacrifice schemes including lease cars and Cycle to Work*

Excellent opportunities for development*

Competitive NHS Pension scheme

Vivup is a free, confidential counselling and information service to assist with personal or work-related problems

*Subject to eligibility

Important Information

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

Person Specification

Qualifications

Essential

  • Relevant NVQ level 3 (or equivalent) or relevant experience to NVQ level 3
  • Knowledge of standard People Services Procedures

Desirable

  • Essential IT Skills (EITS) or equivalent

Knowledge and Experience

Essential

  • Experience of working within an administration role
  • Working within a team
  • Production of accurate basic statistics
  • Proficient in word processing
  • Knowledge of all Microsoft Office packages
  • Understanding of admin procedures

Desirable

  • Understanding of legislation and best practice in relation to People Services issues/ employment
  • Understanding of People Services policies and procedures
  • Audio typing

Skills and Aptitudes

Essential

  • Attention to detail
  • Self-motivated with high standards for self and others
  • Effective interpersonal skills and ability to communicate effectively both written/verbally in a friendly manner
  • Ability to work within and support a wider team
  • Computer literate and confidence to learn new IT systems
  • Ability to work in a changing environment

Personal Circumstances

Essential

  • Committed to personal and professional development

Other Requirements

Essential

  • Need to meet the travel requirements of the role. Willingness to work across sites if required.
Person Specification

Qualifications

Essential

  • Relevant NVQ level 3 (or equivalent) or relevant experience to NVQ level 3
  • Knowledge of standard People Services Procedures

Desirable

  • Essential IT Skills (EITS) or equivalent

Knowledge and Experience

Essential

  • Experience of working within an administration role
  • Working within a team
  • Production of accurate basic statistics
  • Proficient in word processing
  • Knowledge of all Microsoft Office packages
  • Understanding of admin procedures

Desirable

  • Understanding of legislation and best practice in relation to People Services issues/ employment
  • Understanding of People Services policies and procedures
  • Audio typing

Skills and Aptitudes

Essential

  • Attention to detail
  • Self-motivated with high standards for self and others
  • Effective interpersonal skills and ability to communicate effectively both written/verbally in a friendly manner
  • Ability to work within and support a wider team
  • Computer literate and confidence to learn new IT systems
  • Ability to work in a changing environment

Personal Circumstances

Essential

  • Committed to personal and professional development

Other Requirements

Essential

  • Need to meet the travel requirements of the role. Willingness to work across sites if required.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

North Cumbria Integrated Care NHS Foundation Trust

Address

NHS South Parkhouse

Baron Way, Kingmoor Park

Carlisle

CA6 4SJ


Employer's website

https://www.ncic.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

North Cumbria Integrated Care NHS Foundation Trust

Address

NHS South Parkhouse

Baron Way, Kingmoor Park

Carlisle

CA6 4SJ


Employer's website

https://www.ncic.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Assistant People Services Business Partner

Ellis Stephenson

Ellis.Stephenson@ncic.nhs.uk

07811498353

Details

Date posted

26 November 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum, pro rata

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

262-A-24-7583238

Job locations

NHS South Parkhouse

Baron Way, Kingmoor Park

Carlisle

CA6 4SJ


Supporting documents

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