Job summary
INTERNAL ONLY TO NORTH CUMBRIA INTEGRATED CARE NHS FOUNDATION TRUST (NCIC) EMPLOYEES ONLY
Data Quality Officer - Band 4 - Part-Time 30 hours per week Fixed Term 18 months until March 2027 as part of the EPR project.
An exciting opportunity has arisen to join the Data Quality Team as a Data Quality Officer. The role of the Data Quality Team is to ensure robust processes are in place to deliver the highest level of accuracy with regard to data capture, data assignment and data validation.
The Data Quality Team sits within a wider department that includes the Contact Centre and Patient Access Team. The team consists of Data Quality Assistants, Data Quality Officers and Data Quality Facilitators working closely together to improve the quality of the data in the Trust across a number of digital systems.
Main duties of the job
The Data Quality Officer plays a critical role in supporting the Trust's data quality efforts by conducting comprehensive and robust waiting list validation. This role is vital in ensuring the accuracy of patient data, addressing errors in patient entries, and improving the quality of waiting list records. The officer will work closely with staff across the Trust to identify and correct discrepancies in waiting list data, ensuring that only true waiters remain on the waiting lists. The post holder will help to calculate true waiting figures and reduce wasted clinic slots, thereby optimizing resource use and improving patient care.
This role will be integral to supporting the Data Quality Team in working with services to 'get it right first time'. As a Data Quality Officer you will be working in clinical systems to identify, process and correct data quality issues. You will work with the data quality facilitators to implement processes to ensure that data is recorded accurately by clinical and administrative teams.
Waiting List Validation: Conduct a thorough and accurate waiting list validation process to ensure all patients on the Trust's waiting lists are genuine and their data is accurate.
Data Entry and Quality Assurance: Identify and correct errors or inaccuracies in waiting list entries caused by inconsistent data entry practices. This includes reviewing and validating patient details, such as referral dates, clinical priorities, and current waiting statuses.
About us
At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.
Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time':
- Being a clinically led organisation
- Quality and safety at the heart of our Trust
- A positive patient experience every time
- A great place to work
- Managing our money well
As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.
Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.
Job description
Job responsibilities
Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.
CERTIFICATE OF SPONSORSHIP
Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).
If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.
Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.
Disclosure and Barring Service:
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:
Standard Check: £21.50 + Administration cost of £5.90 = £27.40. Deducted from salary over a 4 month period or a one-off payment.
Enhanced Check: £49.50 + administration cost of £5.90 = £55.40. Deducted from salary over a 4 month period or a one-off payment.
NCIC can offer successful future employees the following benefits:
27-day holiday scheme rising to 33 after 10 years
Flexible working Scheme
NHS Discounts*
Salary Sacrifice schemes including lease cars and Cycle to Work*
Excellent opportunities for development*
Competitive NHS Pension scheme
Vivup is a free, confidential counselling and information service to assist with personal or work-related problems
*Subject to eligibility
Important Information
Please ensure that you document evidence of meeting all the essential criteria in the supporting information.
If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.
Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date
Job description
Job responsibilities
Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.
CERTIFICATE OF SPONSORSHIP
Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).
If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.
Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.
Disclosure and Barring Service:
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:
Standard Check: £21.50 + Administration cost of £5.90 = £27.40. Deducted from salary over a 4 month period or a one-off payment.
Enhanced Check: £49.50 + administration cost of £5.90 = £55.40. Deducted from salary over a 4 month period or a one-off payment.
NCIC can offer successful future employees the following benefits:
27-day holiday scheme rising to 33 after 10 years
Flexible working Scheme
NHS Discounts*
Salary Sacrifice schemes including lease cars and Cycle to Work*
Excellent opportunities for development*
Competitive NHS Pension scheme
Vivup is a free, confidential counselling and information service to assist with personal or work-related problems
*Subject to eligibility
Important Information
Please ensure that you document evidence of meeting all the essential criteria in the supporting information.
If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.
Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date
Person Specification
Other Requirements
Essential
- Motivation
- Adaptability
- Meticulous
- Willing to undertake relevant further training
Skills and Aptitudes
Essential
- IT skills.
- Good communication skills.
- Team working ability.
- Able to work to deadlines.
Desirable
- Administration skills.
- Able to use initiative appropriately.
Knowledge
Essential
- Delivery of health care in all sectors.
- I-soft PAS admission, transfer and discharging procedures.
- Microsoft Office.
- Equality issues.
Desirable
- Health records management.
Qualifications
Essential
- NVQ 3 in business administration or equivalent.
- GCSE English, maths and biology / science, C grade or above, or equivalent.
- Essential IT skills (EITS) or equivalent.
Experience
Essential
- Patient administration and clinical coding processes around inpatient, day cases, waiting lists, ward attender and out-patients.
- Data management.
Desirable
Person Specification
Other Requirements
Essential
- Motivation
- Adaptability
- Meticulous
- Willing to undertake relevant further training
Skills and Aptitudes
Essential
- IT skills.
- Good communication skills.
- Team working ability.
- Able to work to deadlines.
Desirable
- Administration skills.
- Able to use initiative appropriately.
Knowledge
Essential
- Delivery of health care in all sectors.
- I-soft PAS admission, transfer and discharging procedures.
- Microsoft Office.
- Equality issues.
Desirable
- Health records management.
Qualifications
Essential
- NVQ 3 in business administration or equivalent.
- GCSE English, maths and biology / science, C grade or above, or equivalent.
- Essential IT skills (EITS) or equivalent.
Experience
Essential
- Patient administration and clinical coding processes around inpatient, day cases, waiting lists, ward attender and out-patients.
- Data management.
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
