North Cumbria Integrated Care NHS Foundation Trust

Clinical Support Worker Maple A

The closing date is 04 November 2025

Job summary

Clinical Support Worker B3

An exciting opportunity has arisen to work on Maple A at the Cumberland infirmary. Aspen ward has relocated to Maple A. Maple A is a general surgical ward specialising particularly in colorectal, upper GI, lower GI and Urology.

We offer extended learning opportunities to enhance your skills and support further education.

Main duties of the job

The successful candidates will work in support of the registered nursing team in providing the fundamentals of care for our patients. You will be expected to undertake the Care Certificate to enhance your knowledge and the care that you provide.

The role requires staff to work days, nights and weekends.

The essential criteria for this role includes the requirement to have a care certificate or the willingness and ability to undertake this. For further information, please see the additional information link which can be viewed under the "read this before applying" section.

About us

At NCIC, we have an ambition to deliver outstanding hospital and health services to half a million people. Established on 1st October 2019, the Trust is creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout north Cumbria and beyond. We're responsible for delivering over 70 services across 15 main locations and we employ more than 6,500 members of staff.

Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time'.

  • Being a clinically led organisation
  • Quality and safety at the heart
  • A positive patient experience every time
  • A great place to work
  • Managing our money well

As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.

Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. There is an expectation for all staff to support this by familiarising yourself with the Trust's sustainability initiatives such as waste and recycling, going paperless, videoconferencing, sustainable transport and others.

We encourage you to think about what you can do as an individual and within your team to contribute in to embedding carbon reduction into the everyday running of our organisation.

Details

Date posted

22 October 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year pa pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

262-A-25-7508553

Job locations

North Cumbria Integrated Care Trust

Newtown Road

Carlisle

CA2 7HY


Job description

Job responsibilities

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.

Disclosure and Barring Service:

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Standard Check: £21.50 + Administration cost of £5.90 = £27.40. Deducted from salary over a 4 month period or a one-off payment.

Enhanced Check: £49.50 + administration cost of £5.90 = £55.40. Deducted from salary over a 4 month period or a one-off payment.

NCIC can offer successful future employees the following benefits:

27-day holiday scheme rising to 33 after 10 years

Flexible working Scheme

NHS Discounts*

Salary Sacrifice schemes including lease cars and Cycle to Work*

Excellent opportunities for development*

Competitive NHS Pension scheme

Vivup is a free, confidential counselling and information service to assist with personal or work-related problems

*Subject to eligibility

Important Information

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

Job description

Job responsibilities

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.

Disclosure and Barring Service:

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Standard Check: £21.50 + Administration cost of £5.90 = £27.40. Deducted from salary over a 4 month period or a one-off payment.

Enhanced Check: £49.50 + administration cost of £5.90 = £55.40. Deducted from salary over a 4 month period or a one-off payment.

NCIC can offer successful future employees the following benefits:

27-day holiday scheme rising to 33 after 10 years

Flexible working Scheme

NHS Discounts*

Salary Sacrifice schemes including lease cars and Cycle to Work*

Excellent opportunities for development*

Competitive NHS Pension scheme

Vivup is a free, confidential counselling and information service to assist with personal or work-related problems

*Subject to eligibility

Important Information

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

Person Specification

Qualifications

Essential

  • oLevel 3 vocational qualification OR Short courses and completion of competency workbook equivalent to Level 3 in a range of patient and clinical care duties OR Equivalent knowledge and experience in a range of clinical care duties equivalent to Level 3;
  • oTheoretical knowledge
  • oExperience of a range of care and related procedures
  • oClinical observations
  • oKnowledge of data protection legislation and health and safety at work legislation
  • oNational Care Certificate or commitment to complete within 12 weeks of commencing employment
  • oNumeracy and Literacy Level 2

Desirable

  • oUndertaken relevant additional training for Clinical Support Workers

Knowledge & Experience

Essential

  • oExperience of working in health or social care.
  • oExperience of undertaking and recording clinical observations and escalating changes or findings
  • oWorking knowledge of legislation underpinning care provision
  • oUnderstanding of the importance of robust, accurate, clear, timely documentation
  • oInsight into behaviours and skills of a carer and the need for effective team work.
  • oKnowledge of Safeguarding
  • oUnderstanding work-related boundaries
  • oAwareness of GDPR and the need for confidentiality

Desirable

  • oFamiliarity with current NHS and social care policies
  • oComputer skills
  • oClinical policies and procedures
  • oEvidence of understanding of Trust Business
  • oExperience of working in the Trust previously

Skills and Aptitudes

Essential

  • oExcellent interpersonal, communication and active listening skills. Ability to adopt appropriate styles and methods of communication
  • oTime-keeping, planning and prioritisation skills
  • oBasic IT skills to use electronic patient records and other Trust systems
  • oAnalytical and judgement skills to make decisions based on patient / service user interactions, observations and metrics.
  • oAbility to demonstrate the importance of holistic person centred care and related procedures
  • oAttention to detail
  • oAbility to use initiative appropriately
  • oAbility to demonstrate the compassionate values and behaviours needed for dignified care.
  • oDesire to encourage and support patients to remain as independent as possible
  • oAbility to deal with a wide range of people at all levels, including clients, carers, family, health and social care colleagues and other professionals
  • oCaring and empathetic.
  • oMotivated and with a pro-active approach.
  • oAbility to work independently and as part of a team.
  • oCommitted to providing high quality patient care
  • oWillingness to undertake job related training and multi-disciplinary competencies for more effective patient care
  • oPersonal resilience
  • oAbility to work calmly and effectively under pressure
  • oPresents self as courteous, respectful and helpful and understands importance of professional image
  • oReliable, adaptable and dependable

Desirable

  • oKeyboard skills
  • oVenepuncture

Personal Circumstances

Essential

  • oWilling to work flexible hours including nights, weekends and bank holidays
  • oFlexible and versatile approach to meet the needs of the service.

Desirable

  • oAbility to travel between the sites from which the Trust undertakes its business, or attend meetings or training off-site.
Person Specification

Qualifications

Essential

  • oLevel 3 vocational qualification OR Short courses and completion of competency workbook equivalent to Level 3 in a range of patient and clinical care duties OR Equivalent knowledge and experience in a range of clinical care duties equivalent to Level 3;
  • oTheoretical knowledge
  • oExperience of a range of care and related procedures
  • oClinical observations
  • oKnowledge of data protection legislation and health and safety at work legislation
  • oNational Care Certificate or commitment to complete within 12 weeks of commencing employment
  • oNumeracy and Literacy Level 2

Desirable

  • oUndertaken relevant additional training for Clinical Support Workers

Knowledge & Experience

Essential

  • oExperience of working in health or social care.
  • oExperience of undertaking and recording clinical observations and escalating changes or findings
  • oWorking knowledge of legislation underpinning care provision
  • oUnderstanding of the importance of robust, accurate, clear, timely documentation
  • oInsight into behaviours and skills of a carer and the need for effective team work.
  • oKnowledge of Safeguarding
  • oUnderstanding work-related boundaries
  • oAwareness of GDPR and the need for confidentiality

Desirable

  • oFamiliarity with current NHS and social care policies
  • oComputer skills
  • oClinical policies and procedures
  • oEvidence of understanding of Trust Business
  • oExperience of working in the Trust previously

Skills and Aptitudes

Essential

  • oExcellent interpersonal, communication and active listening skills. Ability to adopt appropriate styles and methods of communication
  • oTime-keeping, planning and prioritisation skills
  • oBasic IT skills to use electronic patient records and other Trust systems
  • oAnalytical and judgement skills to make decisions based on patient / service user interactions, observations and metrics.
  • oAbility to demonstrate the importance of holistic person centred care and related procedures
  • oAttention to detail
  • oAbility to use initiative appropriately
  • oAbility to demonstrate the compassionate values and behaviours needed for dignified care.
  • oDesire to encourage and support patients to remain as independent as possible
  • oAbility to deal with a wide range of people at all levels, including clients, carers, family, health and social care colleagues and other professionals
  • oCaring and empathetic.
  • oMotivated and with a pro-active approach.
  • oAbility to work independently and as part of a team.
  • oCommitted to providing high quality patient care
  • oWillingness to undertake job related training and multi-disciplinary competencies for more effective patient care
  • oPersonal resilience
  • oAbility to work calmly and effectively under pressure
  • oPresents self as courteous, respectful and helpful and understands importance of professional image
  • oReliable, adaptable and dependable

Desirable

  • oKeyboard skills
  • oVenepuncture

Personal Circumstances

Essential

  • oWilling to work flexible hours including nights, weekends and bank holidays
  • oFlexible and versatile approach to meet the needs of the service.

Desirable

  • oAbility to travel between the sites from which the Trust undertakes its business, or attend meetings or training off-site.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

North Cumbria Integrated Care NHS Foundation Trust

Address

North Cumbria Integrated Care Trust

Newtown Road

Carlisle

CA2 7HY


Employer's website

https://www.ncic.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

North Cumbria Integrated Care NHS Foundation Trust

Address

North Cumbria Integrated Care Trust

Newtown Road

Carlisle

CA2 7HY


Employer's website

https://www.ncic.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Ward Manager

Lynsey Bell

lynsey.bell@ncic.nhs.uk

01228814494

Details

Date posted

22 October 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year pa pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

262-A-25-7508553

Job locations

North Cumbria Integrated Care Trust

Newtown Road

Carlisle

CA2 7HY


Supporting documents

Privacy notice

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