North Cumbria Integrated Care NHS Foundation Trust

Ward Clerk

The closing date is 31 October 2025

Job summary

Ward 3 Ward Clerk, working 37.5 hours per week (Mon - Fri). This is a permanent position working in a Band 2 role.

An exciting opportunity has arisen to become a full time, permanent Ward Clerk on ward 3 in West Cumberland Hospital. We are looking for a highly motivated, competent and professional Ward Clerk to work within a stroke/rehab ward.

As Ward Clerk you will act as the focal point for the admission ward area and their team, confidentiality being the key issue at all times. You will provide a high standard of administration support to the Ward Manager, medical staff and their team, interacting with other departments, patients and their visitors

Main duties of the job

Undertake general clerical duties in the clinical area including completing records, filing, photocopying/scanning, handling mail and filing in case notes.

Provide an accurate account of bed management e.g. admissions, transfers and discharges.

Answer the telephone, relaying any relevant messages when required.

Book any appointments needed for patients and ensure the patients are informed of times and dates.

Assisting the nurse in charge with the smooth flow and running of the unit.

About us

At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.

Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time':

Being a clinically led organisation

Quality and safety at the heart of our Trust

A positive patient experience every time

A great place to work

Managing our money well

As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.

Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.

Details

Date posted

17 October 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year Per Annum

Contract

Permanent

Working pattern

Full-time

Reference number

262-A-25-7514273

Job locations

Ward 3

Homewood Road

Whitehaven

CA28 8JG


Job description

Job responsibilities

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

CERTIFICATE OF SPONSORSHIP

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.

Disclosure and Barring Service:

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Standard Check: £21.50 + Administration cost of £5.90 = £27.40. Deducted from salary over a 4 month period or a one-off payment.

Enhanced Check: £49.50 + administration cost of £5.90 = £55.40. Deducted from salary over a 4 month period or a one-off payment.

NCIC can offer successful future employees the following benefits:

27-day holiday scheme rising to 33 after 10 years

Flexible working Scheme

NHS Discounts*

Salary Sacrifice schemes including lease cars and Cycle to Work*

Excellent opportunities for development*

Competitive NHS Pension scheme

Vivup is a free, confidential counselling and information service to assist with personal or work-related problems

*Subject to eligibility

Important Information

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date

Job description

Job responsibilities

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

CERTIFICATE OF SPONSORSHIP

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.

Disclosure and Barring Service:

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Standard Check: £21.50 + Administration cost of £5.90 = £27.40. Deducted from salary over a 4 month period or a one-off payment.

Enhanced Check: £49.50 + administration cost of £5.90 = £55.40. Deducted from salary over a 4 month period or a one-off payment.

NCIC can offer successful future employees the following benefits:

27-day holiday scheme rising to 33 after 10 years

Flexible working Scheme

NHS Discounts*

Salary Sacrifice schemes including lease cars and Cycle to Work*

Excellent opportunities for development*

Competitive NHS Pension scheme

Vivup is a free, confidential counselling and information service to assist with personal or work-related problems

*Subject to eligibility

Important Information

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date

Person Specification

Experience

Essential

  • Use of a computer
  • Working with the general public

Desirable

  • PAS systems.
  • Working in the NHS

Qualifications

Essential

  • GCSE in English language or equivalent
  • Essential IT skills (EITS) or equivalent

Desirable

  • NVQ 2 in administration or equivalent.

Skills

Essential

  • Good communication skills
  • Able to use initiative appropriately.
  • Able to prioritise work to meet deadlines
  • Ability to maintain high standards of work.
  • Able to work as part of a team.

Desirable

  • Use of IT systems.

Knowledge

Essential

  • Confidentiality.
  • Equality issues.

Desirable

  • Microsoft Office
  • Rules and Regulations regarding patient records/statistics

Other Requirments

Essential

  • Flexible approach to hours.
  • Willing to undertake further training and development.

Personal Circumstances

Essential

  • Enthusiasm
  • Ability to prioritise workload

Desirable

  • Works well under pressure
Person Specification

Experience

Essential

  • Use of a computer
  • Working with the general public

Desirable

  • PAS systems.
  • Working in the NHS

Qualifications

Essential

  • GCSE in English language or equivalent
  • Essential IT skills (EITS) or equivalent

Desirable

  • NVQ 2 in administration or equivalent.

Skills

Essential

  • Good communication skills
  • Able to use initiative appropriately.
  • Able to prioritise work to meet deadlines
  • Ability to maintain high standards of work.
  • Able to work as part of a team.

Desirable

  • Use of IT systems.

Knowledge

Essential

  • Confidentiality.
  • Equality issues.

Desirable

  • Microsoft Office
  • Rules and Regulations regarding patient records/statistics

Other Requirments

Essential

  • Flexible approach to hours.
  • Willing to undertake further training and development.

Personal Circumstances

Essential

  • Enthusiasm
  • Ability to prioritise workload

Desirable

  • Works well under pressure

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

North Cumbria Integrated Care NHS Foundation Trust

Address

Ward 3

Homewood Road

Whitehaven

CA28 8JG


Employer's website

https://www.ncic.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

North Cumbria Integrated Care NHS Foundation Trust

Address

Ward 3

Homewood Road

Whitehaven

CA28 8JG


Employer's website

https://www.ncic.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Ward 3

Emma Carter

emma.carter@ncic.nhs.uk

01946523544

Details

Date posted

17 October 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year Per Annum

Contract

Permanent

Working pattern

Full-time

Reference number

262-A-25-7514273

Job locations

Ward 3

Homewood Road

Whitehaven

CA28 8JG


Supporting documents

Privacy notice

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