North Cumbria Integrated Care NHS Foundation Trust

Onboarding Officer *Internal Applicants Only*

The closing date is 27 October 2025

Job summary

INTERNAL ONLY TO NORTH CUMBRIA INTEGRATED CARE NHS FOUNDATION TRUST (NCIC) EMPLOYEES ONLY

The NHS in Cumbria is moving through a programme of significant transformational change involving the implementation of transformative clinical models of service and organisational integration. Key to delivering this change is our delivery of information technology required for services to be modern, safe, effective and well governed.

This is a post within the Health Records Department that requires an enthusiastic, experienced and highly motivated individual who responds positively to new challenges. The On boarding Officer will manage one or more work packages as part of the Digitalisation Of Medical Records project independently.

Main duties of the job

The postholder will be experienced in benefits management, continual service improvement and change management methods and tools and will provide advice to decision makers

This is a post for an ambitious, intelligent and resilient individual to help us deliver high-quality benefits realisation and change management plans to help us transform healthcare through technology across West, North and East Cumbria.

You'll support our Health Records and Digital Programmes team and the wider digital healthcare service by working with clinical specialities to realise benefits through changes to business processes enabled through technology. Strong links to other service improvement teams in the organisations are crucial.

About us

At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.

Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time':

  • Being a clinically led organisation
  • Quality and safety at the heart of our Trust
  • A positive patient experience every time
  • A great place to work
  • Managing our money well

As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.

Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.

Details

Date posted

13 October 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£31,049 to £37,796 a year Per Annum Pro Rata

Contract

Secondment

Working pattern

Full-time, Job share

Reference number

262-A-25-7499028

Job locations

Unit G Duchess Avenue

Kingmoor Park

Carlisle

CA6 4SN


Job description

Job responsibilities

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

CERTIFICATE OF SPONSORSHIP

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.

Disclosure and Barring Service:

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Standard Check: £21.50 + Administration cost of £5.90 = £27.40. Deducted from salary over a 4 month period or a one-off payment.

Enhanced Check: £49.50 + administration cost of £5.90 = £55.40. Deducted from salary over a 4 month period or a one-off payment.

NCIC can offer successful future employees the following benefits:

27-day holiday scheme rising to 33 after 10 years

Flexible working Scheme

NHS Discounts*

Salary Sacrifice schemes including lease cars and Cycle to Work*

Excellent opportunities for development*

Competitive NHS Pension scheme

Vivup is a free, confidential counselling and information service to assist with personal or work-related problems

*Subject to eligibility

Important Information

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

Job description

Job responsibilities

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

CERTIFICATE OF SPONSORSHIP

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.

Disclosure and Barring Service:

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Standard Check: £21.50 + Administration cost of £5.90 = £27.40. Deducted from salary over a 4 month period or a one-off payment.

Enhanced Check: £49.50 + administration cost of £5.90 = £55.40. Deducted from salary over a 4 month period or a one-off payment.

NCIC can offer successful future employees the following benefits:

27-day holiday scheme rising to 33 after 10 years

Flexible working Scheme

NHS Discounts*

Salary Sacrifice schemes including lease cars and Cycle to Work*

Excellent opportunities for development*

Competitive NHS Pension scheme

Vivup is a free, confidential counselling and information service to assist with personal or work-related problems

*Subject to eligibility

Important Information

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

Person Specification

Qualifications

Essential

  • oEducated to degree level or equivalent, or be able to demonstrate an equivalent level of knowledge
  • oEvidence of continuous personal development

Desirable

  • oMS Office
  • oBenefits Management
  • oChange Management
  • oNHS Digital Clinical Safety
  • - PRINCE2 Foundation or above

Experience

Essential

  • oEvidence of working with multi-disciplinary staff across diverse professions to specific solutions to support the successful delivery of business changes
  • oSupporting the development of business cases for projects including: strategic arguments; options appraisal; benefits and dis -benefits; and risk
  • oExperience in process design and workflow management
  • oEvidence of working with multi discipline staff across diverse Professional organisations to specify solutions to support the successful delivery of projects.

Desirable

  • oPrinciples of programme management and benefits realisation
  • oEvidence of developed practical project management skills
  • oImplementation of projects, ideally within the health care sector

Knowledge

Essential

  • oPrinciples of risk and issue management
  • oKnowledge and experience of implementing IT systems within healthcare
  • oInformation governance and security guidance
  • oStakeholder management

Desirable

  • oEquality impact assessment.
  • oClinical safety processes and how they apply to NHS IT systems
  • oHealth Records Management

Skills and Aptitudes

Essential

  • oTakes responsibility for own learning, development and behaviour - actively seeks to develop and demonstrate own competence
  • oAbility to clearly communicate and reinforce to team members and stakeholders the vision, values and objectives of a project
  • oEffective leadership, interpersonal and communication skills including facilitation, negotiation, obtaining, providing and presenting information
  • oAbility to prepare and present reports to detailed specifications for Trust and others as requested
  • oAbility to think clearly, reach decisions, prioritise and recommend appropriate action through the assessment of relevant information
  • oEncourages a culture of openness and honesty within the workplace

Desirable

  • oAbility to understand operational and corporate needs.
  • oAbility to negotiate and influence others in a positive manner and confidence to deal with different priorities and differing views in order to instigate and achieve change and improvement
  • oAbility to demonstrate or gain a comprehensive understanding of the dynamics of systems of health and social care and the constituent elements of the care system

Other requirements

Essential

  • oAbility to travel independently across West North and East Cumbria on a regular basis and occasionally nationally

Desirable

  • oPromote equality and value diversity
Person Specification

Qualifications

Essential

  • oEducated to degree level or equivalent, or be able to demonstrate an equivalent level of knowledge
  • oEvidence of continuous personal development

Desirable

  • oMS Office
  • oBenefits Management
  • oChange Management
  • oNHS Digital Clinical Safety
  • - PRINCE2 Foundation or above

Experience

Essential

  • oEvidence of working with multi-disciplinary staff across diverse professions to specific solutions to support the successful delivery of business changes
  • oSupporting the development of business cases for projects including: strategic arguments; options appraisal; benefits and dis -benefits; and risk
  • oExperience in process design and workflow management
  • oEvidence of working with multi discipline staff across diverse Professional organisations to specify solutions to support the successful delivery of projects.

Desirable

  • oPrinciples of programme management and benefits realisation
  • oEvidence of developed practical project management skills
  • oImplementation of projects, ideally within the health care sector

Knowledge

Essential

  • oPrinciples of risk and issue management
  • oKnowledge and experience of implementing IT systems within healthcare
  • oInformation governance and security guidance
  • oStakeholder management

Desirable

  • oEquality impact assessment.
  • oClinical safety processes and how they apply to NHS IT systems
  • oHealth Records Management

Skills and Aptitudes

Essential

  • oTakes responsibility for own learning, development and behaviour - actively seeks to develop and demonstrate own competence
  • oAbility to clearly communicate and reinforce to team members and stakeholders the vision, values and objectives of a project
  • oEffective leadership, interpersonal and communication skills including facilitation, negotiation, obtaining, providing and presenting information
  • oAbility to prepare and present reports to detailed specifications for Trust and others as requested
  • oAbility to think clearly, reach decisions, prioritise and recommend appropriate action through the assessment of relevant information
  • oEncourages a culture of openness and honesty within the workplace

Desirable

  • oAbility to understand operational and corporate needs.
  • oAbility to negotiate and influence others in a positive manner and confidence to deal with different priorities and differing views in order to instigate and achieve change and improvement
  • oAbility to demonstrate or gain a comprehensive understanding of the dynamics of systems of health and social care and the constituent elements of the care system

Other requirements

Essential

  • oAbility to travel independently across West North and East Cumbria on a regular basis and occasionally nationally

Desirable

  • oPromote equality and value diversity

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

North Cumbria Integrated Care NHS Foundation Trust

Address

Unit G Duchess Avenue

Kingmoor Park

Carlisle

CA6 4SN


Employer's website

https://www.ncic.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

North Cumbria Integrated Care NHS Foundation Trust

Address

Unit G Duchess Avenue

Kingmoor Park

Carlisle

CA6 4SN


Employer's website

https://www.ncic.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Health Records Manager

Rosie Jones

rosie.jones@ncic.nhs.uk

07920451468

Details

Date posted

13 October 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£31,049 to £37,796 a year Per Annum Pro Rata

Contract

Secondment

Working pattern

Full-time, Job share

Reference number

262-A-25-7499028

Job locations

Unit G Duchess Avenue

Kingmoor Park

Carlisle

CA6 4SN


Supporting documents

Privacy notice

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