Job summary
Child Health Information Service (CHIS) is a data management service. We are responsible receiving, recording, and sharing standardised and accurate data and information to maintain the Child Health Record for each child aged 0-19 in Cumbria. We cover those who live in, move in and those who attend a Cumbria Schools.
The CHIS Team Leader post is responsible for the day to day running of the team and to provides supervision to the Child Health Information team within the local CHIS Hubs. Managing the team's performance and delivering activity within agreed standard operating procedures and to defined quality standards and failsafe mechanisms. Ensure training needs are met for individuals.
The post requires and extensive knowledge of data including analysing and monitoring data quality using excel spreadsheets and csv.
You will need to work with the other team leaders supplying cover during holidays etc.
There may be a requirement to attend the two offices and so there may be a need to travel across the county as required.
Main duties of the job
The CHIS Team Leader post is responsible for the day to day running of the Child Health information team and to provide supervision to the Child Health Information team within the local CHIS Hubs. Managing the team's performance and delivering activity within agreed standard operating procedures and to defined quality standards and failsafe mechanisms. To ensure training needs are met for individuals.
Assist the Child Health Information Manager in the development of the service, including supporting with service improvement initiatives and digital modernisation. Carrying out crucial data quality checks that support the continued development and improvement of data quality across Child Health services. Whilst also developing expertise in CHIS IT systems.
Supporting, preparing and presenting of analytical data and quality failsafe reports.
Be fully conversant with and adhere to all work related policies, procedures and guidelines, ensuring that all work outputs are completed as required and that all related targets and timescales are met.
Ensure that any/all work outputs are produced to a high standard of quality that meets all of the organisations requirements for Information Governance, RMS, and CQC and which is compliant with all associated national, regional and local policies, procedures and guidelines.
About us
At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.
Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time':
- Being a clinically led organisation
- Quality and safety at the heart of our Trust
- A positive patient experience every time
- A great place to work
- Managing our money well
As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.
Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.
Job description
Job responsibilities
Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.
Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed.
If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.
Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.
Please ensure that you document evidence of meeting all the essential criteria in the supporting information.
If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.
Important Information
Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.
For candidates applying using a Hotmail account or have strict firewall settings please ensure the following:
- Junk Mail is checked regularly
Disclosure and Barring Service:
On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect.
The changes mean that:
- youth cautions, reprimands and final warnings will no longer be subject to automatic disclosure
- the multiple conviction rule has been removed, meaning that if an individual has more than one conviction, regardless of offence type or time passed, each conviction will be considered against the remaining rules individually, rather than being automatically disclosed.
If you are unsure about whether you need to disclose certain criminal record information, free confidential advice may be sought from one of the charity bodies listed below. These bodies can advise you on what you are legally required to declare and may also be able to advise you on how you can disclose criminal record information to a prospective employer and your legal rights when doing so.
Nacro Tel: 0300 123 1999, or email: helpline@nacro.org.uk
Unlock Tel: 01634 247350, email advice@unlock.org.uk or complete the online form on the Unlock website
Please note the cost of the DBS check is increasing from 2nd December and the new cost will be
Standard DBS check £21.50, Enhanced DBS check £49.50 + any admin costs.
The Trust is committed to safeguarding adults and children therefore if the post is subject to the Rehabilitation of Offenders Act (ROA) 1974 (Exceptions) Order 1975 (as amended) the successful candidate(s) will be subject to a criminal records check with the Disclosure and Barring Service (DBS). The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as followsif applicable to the post:
Standard Check: £18 + Administration cost of £3.85 = £21.85. Deducted at £6.85 from 1st month salary and £5 deducted from salary over following 3 months.
Enhanced Check: £38 + administration cost of £3.90 = £41.90. Deducted at £11.90 from 1st month salary and £10 deducted from salary over following 3 months.
As part of the one of the largest employers in the UK NCIC future employees will have also access to the following benefits.
A lease car may be available for this position; further details will be provided upon appointment if applicable.
27-day holiday scheme rising to 33 after 10 years
Flexible working Scheme
Excellent opportunities for development
Competitive NHS Pension scheme
Access to NHS discounts with retailers and leisure companies
EAP (Employee Assistance Programme) a free, confidential counselling and information service to assist with personal or work-related problems
These schemes are subject to availability
Job description
Job responsibilities
Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.
Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed.
If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.
Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.
Please ensure that you document evidence of meeting all the essential criteria in the supporting information.
If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.
Important Information
Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.
For candidates applying using a Hotmail account or have strict firewall settings please ensure the following:
- Junk Mail is checked regularly
Disclosure and Barring Service:
On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect.
The changes mean that:
- youth cautions, reprimands and final warnings will no longer be subject to automatic disclosure
- the multiple conviction rule has been removed, meaning that if an individual has more than one conviction, regardless of offence type or time passed, each conviction will be considered against the remaining rules individually, rather than being automatically disclosed.
If you are unsure about whether you need to disclose certain criminal record information, free confidential advice may be sought from one of the charity bodies listed below. These bodies can advise you on what you are legally required to declare and may also be able to advise you on how you can disclose criminal record information to a prospective employer and your legal rights when doing so.
Nacro Tel: 0300 123 1999, or email: helpline@nacro.org.uk
Unlock Tel: 01634 247350, email advice@unlock.org.uk or complete the online form on the Unlock website
Please note the cost of the DBS check is increasing from 2nd December and the new cost will be
Standard DBS check £21.50, Enhanced DBS check £49.50 + any admin costs.
The Trust is committed to safeguarding adults and children therefore if the post is subject to the Rehabilitation of Offenders Act (ROA) 1974 (Exceptions) Order 1975 (as amended) the successful candidate(s) will be subject to a criminal records check with the Disclosure and Barring Service (DBS). The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as followsif applicable to the post:
Standard Check: £18 + Administration cost of £3.85 = £21.85. Deducted at £6.85 from 1st month salary and £5 deducted from salary over following 3 months.
Enhanced Check: £38 + administration cost of £3.90 = £41.90. Deducted at £11.90 from 1st month salary and £10 deducted from salary over following 3 months.
As part of the one of the largest employers in the UK NCIC future employees will have also access to the following benefits.
A lease car may be available for this position; further details will be provided upon appointment if applicable.
27-day holiday scheme rising to 33 after 10 years
Flexible working Scheme
Excellent opportunities for development
Competitive NHS Pension scheme
Access to NHS discounts with retailers and leisure companies
EAP (Employee Assistance Programme) a free, confidential counselling and information service to assist with personal or work-related problems
These schemes are subject to availability
Person Specification
Qualifications
Essential
- NVQ level 4 admin/health records or equivalent or equivalent level of knowledge and experience
Desirable
- Willingness to train/ develop further skills
Experience/ Knowledge
Essential
- Demonstrable NHS experience within a Child Health Department
- Relevant knowledge and experience of Child Health Systems or significant experience within an NHS environment.
- Experience of quality data input, identifying and correcting erroneous data, which requires the ability to screen complex health records and identify such issues as missing immunisations, health checks and child protection correspondence and then taking appropriate action.
- Experience and confidence to give advice and deal with queries from the public and health professionals with regard to the National Immunisation and Health Surveillance programme for children in an appropriate and timely manner.
- An understanding of the National Programme for IT (NPFIT) and specialist knowledge of Child Health systems; databases, spreadsheets with an ability to produce analytical reports.
- Specialist knowledge of filing systems (particularly of health records), collation and maintenance of health records. Knowledge of medical terminology in particular coding skills required for the National Immunisation & Health Surveillance Programme for children.
- Experience of working to tight deadlines using initiative, delegation skills and prioritising work for self and team members.
- A specialist knowledge of Child Health systems; databases, spreadsheets with an ability to produce analytical reports.
- Experience and knowledge in all aspects of human resources procedures including appraisals, sickness and recruitment.
- Have an understanding of relevant legislation: Health & Safety; Data Protection; Caldicott, and confidentiality.
- Significant experience of supervising and managing staff within the NHS.
Desirable
- Experience of working on RiO
Skills / Aptitudes
Essential
- Ability to provide support to the manager and assistant manager including the delivery and cascading of training packages for staff.
- Good interpersonal and leadership skills
- Ability to participate in multidisciplinary meetings in the interest of the Department and service provision
- Excellent IT Skills including Microsoft packages and in particular Excel
- Report building skills
- Ability to collate, analyse and present accurate data in a meaningful way
- Ability to delegate workloads appropriately
- Problem solver with excellent customer care skills
- Attention to detail and accuracy in terms of the work being undertaken
Desirable
- Knowledge of the Child Health Information Service Specification
- Experience of project management and/or change management
Personal Circumstances
Essential
- Must be able to demonstrate behaviours consistent with the Trust's values, e.g. put patients at the forefront of everything you do, making everyone feel special, showing kindness and respect and apologising when things go wrong
- Take personal responsibility, having the courage to challenge and continuously learning and improving, having pride in your team
- Ability to work under pressure/meet deadlines whilst delivering high quality work
- Demonstrate a responsible, dependable, enthusiastic and honest character along with a caring and sensitive nature
- To be responsible for own personal development and taking advantage of any appropriate training and development opportunities which would enhance the service
Other requirements
Essential
- Act in ways that support equality and value diversity
- Ability to be flexible and to work in other areas throughout the Trust, as and when required in accordance with operational service needs.
Person Specification
Qualifications
Essential
- NVQ level 4 admin/health records or equivalent or equivalent level of knowledge and experience
Desirable
- Willingness to train/ develop further skills
Experience/ Knowledge
Essential
- Demonstrable NHS experience within a Child Health Department
- Relevant knowledge and experience of Child Health Systems or significant experience within an NHS environment.
- Experience of quality data input, identifying and correcting erroneous data, which requires the ability to screen complex health records and identify such issues as missing immunisations, health checks and child protection correspondence and then taking appropriate action.
- Experience and confidence to give advice and deal with queries from the public and health professionals with regard to the National Immunisation and Health Surveillance programme for children in an appropriate and timely manner.
- An understanding of the National Programme for IT (NPFIT) and specialist knowledge of Child Health systems; databases, spreadsheets with an ability to produce analytical reports.
- Specialist knowledge of filing systems (particularly of health records), collation and maintenance of health records. Knowledge of medical terminology in particular coding skills required for the National Immunisation & Health Surveillance Programme for children.
- Experience of working to tight deadlines using initiative, delegation skills and prioritising work for self and team members.
- A specialist knowledge of Child Health systems; databases, spreadsheets with an ability to produce analytical reports.
- Experience and knowledge in all aspects of human resources procedures including appraisals, sickness and recruitment.
- Have an understanding of relevant legislation: Health & Safety; Data Protection; Caldicott, and confidentiality.
- Significant experience of supervising and managing staff within the NHS.
Desirable
- Experience of working on RiO
Skills / Aptitudes
Essential
- Ability to provide support to the manager and assistant manager including the delivery and cascading of training packages for staff.
- Good interpersonal and leadership skills
- Ability to participate in multidisciplinary meetings in the interest of the Department and service provision
- Excellent IT Skills including Microsoft packages and in particular Excel
- Report building skills
- Ability to collate, analyse and present accurate data in a meaningful way
- Ability to delegate workloads appropriately
- Problem solver with excellent customer care skills
- Attention to detail and accuracy in terms of the work being undertaken
Desirable
- Knowledge of the Child Health Information Service Specification
- Experience of project management and/or change management
Personal Circumstances
Essential
- Must be able to demonstrate behaviours consistent with the Trust's values, e.g. put patients at the forefront of everything you do, making everyone feel special, showing kindness and respect and apologising when things go wrong
- Take personal responsibility, having the courage to challenge and continuously learning and improving, having pride in your team
- Ability to work under pressure/meet deadlines whilst delivering high quality work
- Demonstrate a responsible, dependable, enthusiastic and honest character along with a caring and sensitive nature
- To be responsible for own personal development and taking advantage of any appropriate training and development opportunities which would enhance the service
Other requirements
Essential
- Act in ways that support equality and value diversity
- Ability to be flexible and to work in other areas throughout the Trust, as and when required in accordance with operational service needs.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
