Senior Digital Trainer *Internal*

Job responsibilities

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed.

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see ourPolicy for eligible vacancies.

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered

Important Information

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

For candidates applying using a Hotmail account or have strict firewall settings please ensure the following:

• Junk Mail is checked regularly

Disclosure and Barring Service:

On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect.

The changes mean that:

• youth cautions, reprimands and final warnings will no longer be subject to automatic disclosure
• the multiple conviction rule has been removed, meaning that if an individual has more than one conviction, regardless of offence type or time passed, each conviction will be considered against the remaining rules individually, rather than being automatically disclosed.

If you are unsure about whether you need to disclose certain criminal record information, free confidential advice may be sought from one of the charity bodies listed below. These bodies can advise you on what you are legally required to declare and may also be able to advise you on how you can disclose criminal record information to a prospective employer and your legal rights when doing so.

Nacro Tel: 0300 123 1999, or email: helpline@nacro.org.uk

Unlock Tel: 01634 247350, email advice@unlock.org.uk or complete the online form on the Unlock website

The Trust is committed to safeguarding adults and children therefore if the post is subject to the Rehabilitation of Offenders Act (ROA) 1974 (Exceptions) Order 1975 (as amended) the successful candidate(s) will be subject to a criminal records check with the Disclosure and Barring Service (DBS). The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Please note the cost of the DBS check has increased from 2nd December 2024

Standard Check: £21.50 + Administration cost of £5.90 = £27.40. Deducted from salary over following 4 months or one off payment.

Enhanced Check: £49.50 + administration cost of £5.90 = £55.40. Deducted from salary over following 4 months or one off payment.

As part of the one of the largest employers in the UK NCIC future employees will have also access to the following benefits.

A lease car may be available for this position; further details will be provided upon appointment if applicable.

27-day holiday scheme rising to 33 after 10 years

Flexible working Scheme

Excellent opportunities for development

Competitive NHS Pension scheme

Access to NHS discounts with retailers and leisure companies

EAP (Employee Assistance Programme) a free, confidential counselling and information service to assist with personal or work-related problems

These schemes are subject to availability

Qualifications

Essential

• Educated to a degree level or demonstrable relevant experience at delivering application training.

Desirable

• Training qualification, such as DTTLS, PTLS, TAP
• EPR and/or Clinical Systems Training certifications

Experience

Essential

• High level understanding and experience of the training materials lifecycle and implementation.
• Wide range of experience in designing, delivering and maintaining training in a variety of applications.
• Working across multiple organisations and in multi-disciplinary teams
• Working with external suppliers and providers
• Presenting to large audiences
• Delivering continual service improvements
• Prioritising work in a high pressure environment
• Engaging and encouraging people in a cross-functional team
• Supporting people with different levels of computer literacy in the use of IT and applications
• Experience and understanding in training needs analysis and utilisation
• Able to use a variety of methods to actively engage learners and involve them in learning activities
• Significant experience of supporting a large-scale digital training programme within the NHS
• Experience of leading on issues, often under considerable time pressure - anticipating, analysing, and prioritising, ensuring that communication materials are prepared, and colleagues briefed

Desirable

• Experience of project management
• Managing staff and resources

Knowledge

Essential

• Specialist knowledge of training delivery methods, learning style methodologies, including on-going support techniques, in a complex environment
• High level knowledge of Microsoft Office applications

Desirable

• Working in a technical environment with a Service Desk and associated tools
• In-depth knowledge of NHS applications

Skills

Essential

• Confidence and capability to communicate, train and support staff at all levels of the organisation
• Ability to learn quickly, cope under pressure, adapt training delivery at short notice and prioritise own workload
• Ability to understand complex problems, analyse and document workflows and current practice and identifying opportunities for change in the training environment
• Ability to promote and influence change and make improvements
• Logical, flexible and enthusiastic
• Attention to detail
• Motivated and proactive with a positive attitude to change
• Ability to lead meetings and resolve conflicts
• Diplomacy in handling difficult situations/team members
• High levels of computer literacy
• Ability to support and reassure staff who may be struggling to use the system, deploying tact and diplomacy where required
• Creative and collaborative

Desirable

• Skilled in producing complex reports and delivering presentations

Personal Requirements

Essential

• Must be able to travel independently of public transport
• Ability to work as part of a team as well as alone
• Willing to undertake personal development
• Flexible approach and willingness to work outside normal hours to meet service demands

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).