Job summary
We are pleased to offer the opportunity to join our team in the role of Data Technician. The post will be part of the Applications Service within Digital Healthcare of North Cumbria Integrated Care NHS Foundation Trust (NCIC), based at our office in Carlisle.
Digital Healthcare provides a range of services to the Trust and its Partners across Cumbria and the North East. This includes Information Governance, Digital Programmes, and Operational Services.
The Data Engineering team specialises in managing and securing the flow of structured and unstructured data from multiple sources into useful and usable products, and plays a key role in the delivery of digital healthcare in the Trust.
The team looks after numerous interfaces, data flows and information systems, the team is currently made up of 4 Data Engineers, a Automation Engineer and 2 Data Technicians, as well as being supported by the Data Architect and Technical Manager and the Head of Application Delivery service. These roles will work alongside this team to assist with the delivery of the EPR.The post is available as an apprenticeship opportunity, either before or during the apprenticeship, apprentices will be required to achieve level 2 qualifications in English and mathematics prior to taking the end point assessment.
Digital Healthcare also operates an Out of Hours 24/7 On-Call service which you may be invited to take part in.
Main duties of the job
The service works with both internal and external customers and can be a busy service that requires individuals to often work under pressure and with accuracy. One thing that sets our teams apart is the team spirit and recognition in Trust communications and nominations for national awards for helping to improve patient safety.
Being able to communicate effectively with staff and colleagues is essential as you will be responsible for the resolution of incident tickets and dealing with issues as they arise.
The post holder will need to rapidly gain an in depth understanding and knowledge of the existing data platforms, content, structure and operability of the current complex systems, interlinking programs and routines, the data and underlying processes and then apply that detailed knowledge to be able to strengthen the processes and support the capture of new information.
Candidates must be able to demonstrate and give examples of their experience within their supporting information relating to the essential criteria outlined on the job description. Training will be given so experience is not required.
We are committed to developing our staff and will offer suitable opportunities along the way. Please ensure you read the Job Description and Person Specification attached and that your statement in support reflects your technical expertise as your application will be judged against these criteria.
About us
At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.
Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time':
- Being a clinically led organisation
- Quality and safety at the heart of our Trust
- A positive patient experience every time
- A great place to work
- Managing our money well
As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.
Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.
Job description
Job responsibilities
Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.
Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed.
If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.
Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.
Please ensure that you document evidence of meeting all the essential criteria in the supporting information.
If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.
Important Information
Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.
For candidates applying using a Hotmail account or have strict firewall settings please ensure the following:
- Junk Mail is checked regularly
Disclosure and Barring Service:
On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect.
The changes mean that:
- youth cautions, reprimands and final warnings will no longer be subject to automatic disclosure
- the multiple conviction rule has been removed, meaning that if an individual has more than one conviction, regardless of offence type or time passed, each conviction will be considered against the remaining rules individually, rather than being automatically disclosed.
If you are unsure about whether you need to disclose certain criminal record information, free confidential advice may be sought from one of the charity bodies listed below. These bodies can advise you on what you are legally required to declare and may also be able to advise you on how you can disclose criminal record information to a prospective employer and your legal rights when doing so.
Nacro Tel: 0300 123 1999, or email: helpline@nacro.org.uk
Unlock Tel: 01634 247350, email advice@unlock.org.uk or complete the online form on the Unlock website
The Trust is committed to safeguarding adults and children therefore if the post is subject to the Rehabilitation of Offenders Act (ROA) 1974 (Exceptions) Order 1975 (as amended) the successful candidate(s) will be subject to a criminal records check with the Disclosure and Barring Service (DBS). The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:
Please note the cost of the DBS check has increased from 2nd December 2024
Standard Check: £21.50 + Administration cost of £5.90 = £27.40. Deducted from salary over following 4 months or one off payment.
Enhanced Check: £49.50 + administration cost of £5.90 = £55.40. Deducted from salary over following 4 months or one off payment.
As part of the one of the largest employers in the UK NCIC future employees will have also access to the following benefits.
A lease car may be available for this position; further details will be provided upon appointment if applicable.
27-day holiday scheme rising to 33 after 10 years
Flexible working Scheme
Excellent opportunities for development
Competitive NHS Pension scheme
Access to NHS discounts with retailers and leisure companies
EAP (Employee Assistance Programme) a free, confidential counselling and information service to assist with personal or work-related problems
These schemes are subject to availability
Job description
Job responsibilities
Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.
Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed.
If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.
Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.
Please ensure that you document evidence of meeting all the essential criteria in the supporting information.
If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.
Important Information
Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.
For candidates applying using a Hotmail account or have strict firewall settings please ensure the following:
- Junk Mail is checked regularly
Disclosure and Barring Service:
On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect.
The changes mean that:
- youth cautions, reprimands and final warnings will no longer be subject to automatic disclosure
- the multiple conviction rule has been removed, meaning that if an individual has more than one conviction, regardless of offence type or time passed, each conviction will be considered against the remaining rules individually, rather than being automatically disclosed.
If you are unsure about whether you need to disclose certain criminal record information, free confidential advice may be sought from one of the charity bodies listed below. These bodies can advise you on what you are legally required to declare and may also be able to advise you on how you can disclose criminal record information to a prospective employer and your legal rights when doing so.
Nacro Tel: 0300 123 1999, or email: helpline@nacro.org.uk
Unlock Tel: 01634 247350, email advice@unlock.org.uk or complete the online form on the Unlock website
The Trust is committed to safeguarding adults and children therefore if the post is subject to the Rehabilitation of Offenders Act (ROA) 1974 (Exceptions) Order 1975 (as amended) the successful candidate(s) will be subject to a criminal records check with the Disclosure and Barring Service (DBS). The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:
Please note the cost of the DBS check has increased from 2nd December 2024
Standard Check: £21.50 + Administration cost of £5.90 = £27.40. Deducted from salary over following 4 months or one off payment.
Enhanced Check: £49.50 + administration cost of £5.90 = £55.40. Deducted from salary over following 4 months or one off payment.
As part of the one of the largest employers in the UK NCIC future employees will have also access to the following benefits.
A lease car may be available for this position; further details will be provided upon appointment if applicable.
27-day holiday scheme rising to 33 after 10 years
Flexible working Scheme
Excellent opportunities for development
Competitive NHS Pension scheme
Access to NHS discounts with retailers and leisure companies
EAP (Employee Assistance Programme) a free, confidential counselling and information service to assist with personal or work-related problems
These schemes are subject to availability
Person Specification
Qualifications
Essential
- Educated to a degree level or equivalent experience in delivering and supporting interfaces and data flows between systems and applications
Desirable
- ITIL Foundation
- PRiNCE2 Foundation
Knowledge
Essential
- Understanding and supporting data flows and interfaces
- Database administration and data processing in a complex information environment.
- Interface and data warehouse support, system administration and upgrades
- Understanding of industry wide interoperability and message standards (e.g. FHIR, HL7)
- Technical understanding of interfaces and integration engines (e.g. MIG, Mirth)
- Knowledge of a Microsoft based environment
- Knowledge of data warehouses and associated access tools (e.g. SQL Server)
Desirable
- Web Development and Programming to include HTML, CSS, Javascript, SQL, VB, JQuery
- Microsoft SQL Server Analysis Services; Integration Services; Reporting Services
- Agile Scrum Methodology
- In depth understanding of SCCI0129 - Safer Design of IT Systems
- Testing and quality assurance skills
- Can produce, maintain and update relevant data models for specific business needs
Experience
Essential
- Working across multiple organisations and in multi-disciplinary teams
- Working with external suppliers and providers
- Experience of supporting a variety of messaging standards, interfaces, integration engines and APIs
- Delivering continual service improvements
- Working in a technical environment with a Service Desk and associated tools
Desirable
- Working within an environment that applies the ITIL Service Management framework
- Working within an environment that applies PRiNCE2
- Working in the NHS
- Working knowledge of the NHS, data sets and standards
Skills
Essential
- Confidence and capability to deal with staff at all levels of an organisation
- High levels of computer literacy
- Excellent communication skills
- Ability to learn quickly, cope under pressure and prioritise own workload
- Logical, flexible and enthusiastic
- Organisational and planning skills
- Team player
- Problem solving skills
- Positive attitude to change
- Analytical skills
Desirable
Other requirements
Essential
- Ability to travel
- Ability to work as part of a team as well as alone
- Willing to undertake personal development
- Willing to work flexibly to meet service demands
- Willing to participate in an on-call service
- Support equality and value diversity
Person Specification
Qualifications
Essential
- Educated to a degree level or equivalent experience in delivering and supporting interfaces and data flows between systems and applications
Desirable
- ITIL Foundation
- PRiNCE2 Foundation
Knowledge
Essential
- Understanding and supporting data flows and interfaces
- Database administration and data processing in a complex information environment.
- Interface and data warehouse support, system administration and upgrades
- Understanding of industry wide interoperability and message standards (e.g. FHIR, HL7)
- Technical understanding of interfaces and integration engines (e.g. MIG, Mirth)
- Knowledge of a Microsoft based environment
- Knowledge of data warehouses and associated access tools (e.g. SQL Server)
Desirable
- Web Development and Programming to include HTML, CSS, Javascript, SQL, VB, JQuery
- Microsoft SQL Server Analysis Services; Integration Services; Reporting Services
- Agile Scrum Methodology
- In depth understanding of SCCI0129 - Safer Design of IT Systems
- Testing and quality assurance skills
- Can produce, maintain and update relevant data models for specific business needs
Experience
Essential
- Working across multiple organisations and in multi-disciplinary teams
- Working with external suppliers and providers
- Experience of supporting a variety of messaging standards, interfaces, integration engines and APIs
- Delivering continual service improvements
- Working in a technical environment with a Service Desk and associated tools
Desirable
- Working within an environment that applies the ITIL Service Management framework
- Working within an environment that applies PRiNCE2
- Working in the NHS
- Working knowledge of the NHS, data sets and standards
Skills
Essential
- Confidence and capability to deal with staff at all levels of an organisation
- High levels of computer literacy
- Excellent communication skills
- Ability to learn quickly, cope under pressure and prioritise own workload
- Logical, flexible and enthusiastic
- Organisational and planning skills
- Team player
- Problem solving skills
- Positive attitude to change
- Analytical skills
Desirable
Other requirements
Essential
- Ability to travel
- Ability to work as part of a team as well as alone
- Willing to undertake personal development
- Willing to work flexibly to meet service demands
- Willing to participate in an on-call service
- Support equality and value diversity
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
