Job summary
INTERNAL ONLY TO NORTH CUMBRIA INTEGRATED CARE NHS FOUNDATION TRUST (NCIC) TRUST EMPLOYEES ONLY
The NHS in Cumbria is moving through a programme of significant transformational change involving the implementation of transformative clinical models of service and organisational integration. Key to delivering this change is our delivery of information technology required for services to be modern, safe, effective and well governed.
The Trust and Clinical Commissioning Group (CCG) have decided to deliver a transformational digital programme throughout its services for clinical and non-clinical. This programme will utilise the OGC best practice framework of "Managing Successful Programmes", underpinned by project management using the "PRINCE2" methodology.
This is a post within the Digital Programmes office that requires an enthusiastic, experienced and highly motivated individual who responds positively to new challenges.
Main duties of the job
The Programme Manager will be jointly responsible for the delivery of high quality and professional PMO services to a fast growing user base on one or more assigned programmes.
The postholder will be experienced in programme and project methods and tools, will lead project managers (in a matrix management environment), will provide advice to decision makers and stakeholders and will manage a project team and/or assist in complex projects.
Leading a large team of experts and general staff the role requires leadership skills, communication skills and overall management skills commensurate with the responsibilities of the role.
The post holder will report to the Head of Digital Programmes and a joint regular review will take place. The post holder will have overall responsibility for the management of their assigned programme(s).
About us
At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.
Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time':
Being a clinically led organisation
Quality and safety at the heart of our Trust
A positive patient experience every time
A great place to work
Managing our money well
As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.
Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.
Job description
Job responsibilities
Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.
Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed.
If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.
Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.
Please ensure that you document evidence of meeting all the essential criteria in the supporting information.
If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.
Important Information
Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.
For candidates applying using a Hotmail account or have strict firewall settings please ensure the following:
- Junk Mail is checked regularly
Disclosure and Barring Service:
On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect.
The changes mean that:
- youth cautions, reprimands and final warnings will no longer be subject to automatic disclosure
- the multiple conviction rule has been removed, meaning that if an individual has more than one conviction, regardless of offence type or time passed, each conviction will be considered against the remaining rules individually, rather than being automatically disclosed.
If you are unsure about whether you need to disclose certain criminal record information, free confidential advice may be sought from one of the charity bodies listed below. These bodies can advise you on what you are legally required to declare and may also be able to advise you on how you can disclose criminal record information to a prospective employer and your legal rights when doing so.
Nacro Tel: 0300 123 1999, or email: helpline@nacro.org.uk
Unlock Tel: 01634 247350, email advice@unlock.org.uk or complete the online form on the Unlock website
Please note the cost of the DBS check is increasing from 2nd December and the new cost will be
Standard DBS check £21.50, Enhanced DBS check £49.50 + any admin costs.
The Trust is committed to safeguarding adults and children therefore if the post is subject to the Rehabilitation of Offenders Act (ROA) 1974 (Exceptions) Order 1975 (as amended) the successful candidate(s) will be subject to a criminal records check with the Disclosure and Barring Service (DBS). The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as followsif applicable to the post:
Standard Check: £18 + Administration cost of £3.85 = £21.85. Deducted at £6.85 from 1st month salary and £5 deducted from salary over following 3 months.
Enhanced Check: £38 + administration cost of £3.90 = £41.90. Deducted at £11.90 from 1st month salary and £10 deducted from salary over following 3 months.
As part of the one of the largest employers in the UK NCIC future employees will have also access to the following benefits.
A lease car may be available for this position; further details will be provided upon appointment if applicable.
27-day holiday scheme rising to 33 after 10 years
Flexible working Scheme
Excellent opportunities for development
Competitive NHS Pension scheme
Access to NHS discounts with retailers and leisure companies
EAP (Employee Assistance Programme) a free, confidential counselling and information service to assist with personal or work-related problems
These schemes are subject to availability
Job description
Job responsibilities
Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.
Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed.
If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.
Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.
Please ensure that you document evidence of meeting all the essential criteria in the supporting information.
If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.
Important Information
Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.
For candidates applying using a Hotmail account or have strict firewall settings please ensure the following:
- Junk Mail is checked regularly
Disclosure and Barring Service:
On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect.
The changes mean that:
- youth cautions, reprimands and final warnings will no longer be subject to automatic disclosure
- the multiple conviction rule has been removed, meaning that if an individual has more than one conviction, regardless of offence type or time passed, each conviction will be considered against the remaining rules individually, rather than being automatically disclosed.
If you are unsure about whether you need to disclose certain criminal record information, free confidential advice may be sought from one of the charity bodies listed below. These bodies can advise you on what you are legally required to declare and may also be able to advise you on how you can disclose criminal record information to a prospective employer and your legal rights when doing so.
Nacro Tel: 0300 123 1999, or email: helpline@nacro.org.uk
Unlock Tel: 01634 247350, email advice@unlock.org.uk or complete the online form on the Unlock website
Please note the cost of the DBS check is increasing from 2nd December and the new cost will be
Standard DBS check £21.50, Enhanced DBS check £49.50 + any admin costs.
The Trust is committed to safeguarding adults and children therefore if the post is subject to the Rehabilitation of Offenders Act (ROA) 1974 (Exceptions) Order 1975 (as amended) the successful candidate(s) will be subject to a criminal records check with the Disclosure and Barring Service (DBS). The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as followsif applicable to the post:
Standard Check: £18 + Administration cost of £3.85 = £21.85. Deducted at £6.85 from 1st month salary and £5 deducted from salary over following 3 months.
Enhanced Check: £38 + administration cost of £3.90 = £41.90. Deducted at £11.90 from 1st month salary and £10 deducted from salary over following 3 months.
As part of the one of the largest employers in the UK NCIC future employees will have also access to the following benefits.
A lease car may be available for this position; further details will be provided upon appointment if applicable.
27-day holiday scheme rising to 33 after 10 years
Flexible working Scheme
Excellent opportunities for development
Competitive NHS Pension scheme
Access to NHS discounts with retailers and leisure companies
EAP (Employee Assistance Programme) a free, confidential counselling and information service to assist with personal or work-related problems
These schemes are subject to availability
Person Specification
Other requirements
Essential
- Ability to work under pressure to tight deadlines
- Ability to travel independently across West North and East Cumbria on a regular basis and occasionally nationally
- Promote equality and value diversity (KSF Level 3)
Qualifications
Essential
- Educated to Masters level or equivalent, or be able to demonstrate an equivalent level of knowledge
- Managing Successful Programmes Certified Practitioner
- PRINCE2 Certified Practitioner
- Evidence of continuous senior management development
Desirable
- MS Project Professional / Project Web App or similar
- MS Office
- Benefits Management
- Change Management
- NHS Digital Clinical Safety
- Leadership & management
Experience
Essential
- Demonstrable experience of managing complex projects, preferably using PRINCE2
- Evidence of working with multi-disciplinary staff across diverse professions to specific solutions to support the successful delivery of projects
- Developing and leading teams
- Managing conflict
- Securing the provision of resources needed to deliver a change initiative (i.e. project or programme)
- Researching, assessing and prioritising stakeholder requirements
- Interfacing with other disciplines such as legal, finance and HR on the development of requirements for programmes/projects
- Options appraisal
- Preparation and maintenance of schedules for activities and events for projects/programmes, taking into account dependencies and resource requirements
- Resource management
- Establishing and agreeing an overall budget for a programme/project and monitoring financial performance against it
- Creation of a consolidated plan (e.g. PID) to support overall management of a project/programme, taking account of previous lessons learned and including: business case, constraints, assumptions and dependencies; governance arrangements; benefit realisation
- Management of the integration of outputs of a project/programme into business-as-usual
- Development of business cases for programmes/projects including: strategic arguments; options appraisal; benefits and disbenefits; commercial aspects; risk; timescales and whole life costs
Desirable
- People management
- Coaching skills
- Leadership
- Use of scheduling tools and methods
- Programme/project management in NHS and/or IT
- Selecting, developing and leading teams in a matrix management environment
Knowledge
Essential
- Team development and leadership
- Programme management methodologies and tools
- Project management methodologies and tools
- Principles of benefits management
- Service improvement tools and methodologies
- Information Governance and Cyber Security requirements
- Risk & issue management methodologies and tools
- Keeps up to date with relevant legal, regulatory, ethical and social requirements
- Tools and techniques to identify, evaluate and select alternative possible delivery options (options appraisal)
- Capital and revenue budget formats
- Use of tolerances and performance management
- Stakeholder management and communications planning
- Investment appraisal
Desirable
- Healthcare Finance
- Health Records Management
- Specifying requirements
- Contract management
- Tools and techniques used for modelling, prototyping and testing
- Estimation methods for scheduling
- Network analysis methods for scheduling
- Quality management processes; metrics for processes and quality standards
- Business process development
- Change management models
- Resource capacity planning tools and methods
Skills and Aptitudes
Essential
- Takes responsibility for own learning, development and behaviour - actively seeks to develop and demonstrate own competence
- Ability to clearly communicate and reinforce to team members and stakeholders the vision, values and objectives of a change initiative (project/programme)
- Ability to inspire confidence and trust, command respect and create a sense of community amongst those involved in this area of work
- Ability to negotiate and influence others in a positive manner and confidence to deal with different priorities and differing views in order to instigate and achieve change and improvement
- Effective leadership, interpersonal and communication skills including facilitation, negotiation, obtaining, providing and presenting complex information
- Ability to prepare and present reports to detailed specifications for Trust and others as requested
- Ability to engage others in strategy and planning
- Ability to demonstrate or gain a comprehensive understanding of the dynamics of systems of health and social care and the constituent elements of the care system
- Sufficient seniority and credibility to advise project teams on their projects in relation to the programme
- The ability to find ways of solving or pre-empting problems
- Ability to think clearly, reach decisions, prioritise and recommend appropriate action through the assessment of relevant information
Desirable
- Ability to work across Directorates and organisations, understanding operational and corporate needs.
- Ability to adapt and deal with situations and manage expectations during periods of change and be able to take account of the broader perspective and how it affects other areas.
Person Specification
Other requirements
Essential
- Ability to work under pressure to tight deadlines
- Ability to travel independently across West North and East Cumbria on a regular basis and occasionally nationally
- Promote equality and value diversity (KSF Level 3)
Qualifications
Essential
- Educated to Masters level or equivalent, or be able to demonstrate an equivalent level of knowledge
- Managing Successful Programmes Certified Practitioner
- PRINCE2 Certified Practitioner
- Evidence of continuous senior management development
Desirable
- MS Project Professional / Project Web App or similar
- MS Office
- Benefits Management
- Change Management
- NHS Digital Clinical Safety
- Leadership & management
Experience
Essential
- Demonstrable experience of managing complex projects, preferably using PRINCE2
- Evidence of working with multi-disciplinary staff across diverse professions to specific solutions to support the successful delivery of projects
- Developing and leading teams
- Managing conflict
- Securing the provision of resources needed to deliver a change initiative (i.e. project or programme)
- Researching, assessing and prioritising stakeholder requirements
- Interfacing with other disciplines such as legal, finance and HR on the development of requirements for programmes/projects
- Options appraisal
- Preparation and maintenance of schedules for activities and events for projects/programmes, taking into account dependencies and resource requirements
- Resource management
- Establishing and agreeing an overall budget for a programme/project and monitoring financial performance against it
- Creation of a consolidated plan (e.g. PID) to support overall management of a project/programme, taking account of previous lessons learned and including: business case, constraints, assumptions and dependencies; governance arrangements; benefit realisation
- Management of the integration of outputs of a project/programme into business-as-usual
- Development of business cases for programmes/projects including: strategic arguments; options appraisal; benefits and disbenefits; commercial aspects; risk; timescales and whole life costs
Desirable
- People management
- Coaching skills
- Leadership
- Use of scheduling tools and methods
- Programme/project management in NHS and/or IT
- Selecting, developing and leading teams in a matrix management environment
Knowledge
Essential
- Team development and leadership
- Programme management methodologies and tools
- Project management methodologies and tools
- Principles of benefits management
- Service improvement tools and methodologies
- Information Governance and Cyber Security requirements
- Risk & issue management methodologies and tools
- Keeps up to date with relevant legal, regulatory, ethical and social requirements
- Tools and techniques to identify, evaluate and select alternative possible delivery options (options appraisal)
- Capital and revenue budget formats
- Use of tolerances and performance management
- Stakeholder management and communications planning
- Investment appraisal
Desirable
- Healthcare Finance
- Health Records Management
- Specifying requirements
- Contract management
- Tools and techniques used for modelling, prototyping and testing
- Estimation methods for scheduling
- Network analysis methods for scheduling
- Quality management processes; metrics for processes and quality standards
- Business process development
- Change management models
- Resource capacity planning tools and methods
Skills and Aptitudes
Essential
- Takes responsibility for own learning, development and behaviour - actively seeks to develop and demonstrate own competence
- Ability to clearly communicate and reinforce to team members and stakeholders the vision, values and objectives of a change initiative (project/programme)
- Ability to inspire confidence and trust, command respect and create a sense of community amongst those involved in this area of work
- Ability to negotiate and influence others in a positive manner and confidence to deal with different priorities and differing views in order to instigate and achieve change and improvement
- Effective leadership, interpersonal and communication skills including facilitation, negotiation, obtaining, providing and presenting complex information
- Ability to prepare and present reports to detailed specifications for Trust and others as requested
- Ability to engage others in strategy and planning
- Ability to demonstrate or gain a comprehensive understanding of the dynamics of systems of health and social care and the constituent elements of the care system
- Sufficient seniority and credibility to advise project teams on their projects in relation to the programme
- The ability to find ways of solving or pre-empting problems
- Ability to think clearly, reach decisions, prioritise and recommend appropriate action through the assessment of relevant information
Desirable
- Ability to work across Directorates and organisations, understanding operational and corporate needs.
- Ability to adapt and deal with situations and manage expectations during periods of change and be able to take account of the broader perspective and how it affects other areas.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
