Acquired Brain Injury Administrator
North Cumbria Integrated Care NHS Foundation Trust
The closing date is 14 May 2025
Job summary
The Acquired Brain Injury Service is looking for a competent Administrator to join their team. As an Acquired brain Injury Administrator you will be required to to work alongside a range of health and social care professionals to develop an ethos that encourages inter-disciplinary working and integrated care to ensure that the patients in Cumbria are provided with the highest possible standard of care.
Main duties of the job
Carry out activities that support clinical triage of referrals for community care and track patients through care pathways across primary, secondary and acute settings.
Schedule visits to patients on behalf of clinicians and assistants using electronic systems where available.
To answer telephone calls as appropriate following service protocols.
Input and retrieve data using IT systems, ensuring that all information taken is recorded quickly and accurately.
To communicate effectively and consistently both with colleagues and callers to the service whilst retaining the ability to remain calm in difficult situations
To prioritise calls requiring immediate attention.
Recognise and action needs of callers and GPs requiring other services e.g. Mental Health Crisis Intervention team, Social Services and Third Sector.
Prepare reports and letters in relation to patient care.
Respond appropriately to enquiries from other services and patients, referring to other members of the team when necessary.
Produce performance monitoring reports as required by Team Lead / Case Manager.
About us
At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.
Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time':
- Being a clinically led organisation
- Quality and safety at the heart of our Trust
- A positive patient experience every time
- A great place to work
- Managing our money well
As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.
Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.
Date posted
30 April 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,625 to £25,674 a year Per annum Pro rata
Contract
Permanent
Working pattern
Part-time
Reference number
262-A-25-7071165
Job locations
The Coppice, Carlton Clinic
Cumwhinton Drive
Carlisle
CA1 3GR
Employer details
Employer name
North Cumbria Integrated Care NHS Foundation Trust
Address
The Coppice, Carlton Clinic
Cumwhinton Drive
Carlisle
CA1 3GR
Employer's website
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Supporting documents
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