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Data Quality Assistant

North Cumbria Integrated Care NHS Foundation Trust

Information:

This job is now closed

Job summary

Data Quality Assistant -Band 3 - Fixed term or Secondment opportunity available until the end of March 2026.

An exciting opportunity has arisen to join the Data Quality Team as a Data Quality Assistant. In this role, you will play a key part in ensuring the accuracy and integrity of our data. The Data Quality Team is responsible for implementing robust processes to guarantee high levels of accuracy in data capture, assignment, and validation.

As a Data Quality Assistant, you will be at the forefront of validation efforts, including tasks such as waiting list validation and reviewing SMS text responses. Your work will directly contribute to ensuring that our waiting lists remain current and accurate.

The Data Quality Team operates within a broader department that includes the Contact Centre and Patient Access Team. Our team comprises Data Quality Assistants and Facilitators, all working closely together to enhance the quality of data across a range of digital systems used within the Trust.

Main duties of the job

This role will be integral to supporting the Data Quality Team in working with services to 'get it right first time' (informed data entry). As a Data Quality Assistant you will be working in clinical systems to identify, process and correct data quality issues. You will work with the data quality facilitators to implement processes to ensure that data is recorded accurately by clinical and administrative teams.

Tasks will include waiting list validation and reviewing SMS text responses. Your work will directly contribute to ensuring that our waiting lists remain current and accurate.

As a member of the Data Quality Team, you will also be providing advice and guidance to managers and clinical teams across the Trust on data quality or escalating up to the data quality facilitators.

About us

At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.

Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time':

  • Being a clinically led organisation
  • Quality and safety at the heart of our Trust
  • A positive patient experience every time
  • A great place to work
  • Managing our money well

As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.

Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.

Date posted

19 February 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year Per Annum Pro Rata

Contract

Fixed term

Duration

12 months

Working pattern

Part-time

Reference number

262-A-25-7007982

Job locations

Maglona House

68 Kingstown Boardway, Kingstown Industrial Estate

Carlisle

CA3 0HA


Job description

Job responsibilities

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed.

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Important Information

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

For candidates applying using a Hotmail account or have strict firewall settings please ensure the following:

  • Junk Mail is checked regularly

Disclosure and Barring Service:

On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect.

The changes mean that:

  • youth cautions, reprimands and final warnings will no longer be subject to automatic disclosure
  • the multiple conviction rule has been removed, meaning that if an individual has more than one conviction, regardless of offence type or time passed, each conviction will be considered against the remaining rules individually, rather than being automatically disclosed.

If you are unsure about whether you need to disclose certain criminal record information, free confidential advice may be sought from one of the charity bodies listed below. These bodies can advise you on what you are legally required to declare and may also be able to advise you on how you can disclose criminal record information to a prospective employer and your legal rights when doing so.

Nacro Tel: 0300 123 1999, or email: helpline@nacro.org.uk

Unlock Tel: 01634 247350, email advice@unlock.org.uk or complete the online form on the Unlock website

Please note the cost of the DBS check is increasing from 2nd December and the new cost will be

Standard DBS check £21.50, Enhanced DBS check £49.50 + any admin costs.

The Trust is committed to safeguarding adults and children therefore if the post is subject to the Rehabilitation of Offenders Act (ROA) 1974 (Exceptions) Order 1975 (as amended) the successful candidate(s) will be subject to a criminal records check with the Disclosure and Barring Service (DBS). The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as followsif applicable to the post:

Standard Check: £18 + Administration cost of £3.85 = £21.85. Deducted at £6.85 from 1st month salary and £5 deducted from salary over following 3 months.

Enhanced Check: £38 + administration cost of £3.90 = £41.90. Deducted at £11.90 from 1st month salary and £10 deducted from salary over following 3 months.

As part of the one of the largest employers in the UK NCIC future employees will have also access to the following benefits.

A lease car may be available for this position; further details will be provided upon appointment if applicable.

27-day holiday scheme rising to 33 after 10 years

Flexible working Scheme

Excellent opportunities for development

Competitive NHS Pension scheme

Access to NHS discounts with retailers and leisure companies

EAP (Employee Assistance Programme) a free, confidential counselling and information service to assist with personal or work-related problems

These schemes are subject to availability

Job description

Job responsibilities

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed.

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Important Information

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

For candidates applying using a Hotmail account or have strict firewall settings please ensure the following:

  • Junk Mail is checked regularly

Disclosure and Barring Service:

On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect.

The changes mean that:

  • youth cautions, reprimands and final warnings will no longer be subject to automatic disclosure
  • the multiple conviction rule has been removed, meaning that if an individual has more than one conviction, regardless of offence type or time passed, each conviction will be considered against the remaining rules individually, rather than being automatically disclosed.

If you are unsure about whether you need to disclose certain criminal record information, free confidential advice may be sought from one of the charity bodies listed below. These bodies can advise you on what you are legally required to declare and may also be able to advise you on how you can disclose criminal record information to a prospective employer and your legal rights when doing so.

Nacro Tel: 0300 123 1999, or email: helpline@nacro.org.uk

Unlock Tel: 01634 247350, email advice@unlock.org.uk or complete the online form on the Unlock website

Please note the cost of the DBS check is increasing from 2nd December and the new cost will be

Standard DBS check £21.50, Enhanced DBS check £49.50 + any admin costs.

The Trust is committed to safeguarding adults and children therefore if the post is subject to the Rehabilitation of Offenders Act (ROA) 1974 (Exceptions) Order 1975 (as amended) the successful candidate(s) will be subject to a criminal records check with the Disclosure and Barring Service (DBS). The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as followsif applicable to the post:

Standard Check: £18 + Administration cost of £3.85 = £21.85. Deducted at £6.85 from 1st month salary and £5 deducted from salary over following 3 months.

Enhanced Check: £38 + administration cost of £3.90 = £41.90. Deducted at £11.90 from 1st month salary and £10 deducted from salary over following 3 months.

As part of the one of the largest employers in the UK NCIC future employees will have also access to the following benefits.

A lease car may be available for this position; further details will be provided upon appointment if applicable.

27-day holiday scheme rising to 33 after 10 years

Flexible working Scheme

Excellent opportunities for development

Competitive NHS Pension scheme

Access to NHS discounts with retailers and leisure companies

EAP (Employee Assistance Programme) a free, confidential counselling and information service to assist with personal or work-related problems

These schemes are subject to availability

Person Specification

Qualifications

Essential

  • GCSE's including English and Maths
  • Knowledge acquired through practical experience or qualification such as basic level of Certificate of Technical Competence (IHRIM), HNC in Business administration or equivalent
  • ECDL or equivalent

Experience

Essential

  • Experience of working with in a health or social care records or information management environment
  • Experience of using electronic patient record systems

Knowledge

Essential

  • Knowledge of records management and the NHS Records Management Code of Practice
  • Knowledge of paper and electronic patient record systems and patient administration systems
  • Knowledge of Health Records policies and procedures including Data Subject Access, Confidentiality and Protection of Personal Information
  • IT literate with working knowledge of Microsoft Office applications

Skills

Essential

  • Good interpersonal skills and influencing abilities.
  • A good level of literacy, numeracy and written and verbal communication skills
  • Interpretation, data collation and report writing
  • Management skills including human resource and budgetary skills
  • Keyboard skills
  • Works as a member of a team

Other

Essential

  • Excellent inter-personal skills, good team player.
  • Willing to undertake personal development
  • Flexible working hours
  • Ability to travel across the areas covered by the Trust
  • Ability to handle unreceptive reactions to information compliance issues
  • Drive, enthusiasm, commitment and resourcefulness
  • Team player with a focus on achievement of corporate goals
  • Lateral thinking
  • Problem solver
  • Analytical
  • Promote equality and value diversity
  • Develop a culture that promotes equality and diversity.

Desirable

  • Clean driving licence
Person Specification

Qualifications

Essential

  • GCSE's including English and Maths
  • Knowledge acquired through practical experience or qualification such as basic level of Certificate of Technical Competence (IHRIM), HNC in Business administration or equivalent
  • ECDL or equivalent

Experience

Essential

  • Experience of working with in a health or social care records or information management environment
  • Experience of using electronic patient record systems

Knowledge

Essential

  • Knowledge of records management and the NHS Records Management Code of Practice
  • Knowledge of paper and electronic patient record systems and patient administration systems
  • Knowledge of Health Records policies and procedures including Data Subject Access, Confidentiality and Protection of Personal Information
  • IT literate with working knowledge of Microsoft Office applications

Skills

Essential

  • Good interpersonal skills and influencing abilities.
  • A good level of literacy, numeracy and written and verbal communication skills
  • Interpretation, data collation and report writing
  • Management skills including human resource and budgetary skills
  • Keyboard skills
  • Works as a member of a team

Other

Essential

  • Excellent inter-personal skills, good team player.
  • Willing to undertake personal development
  • Flexible working hours
  • Ability to travel across the areas covered by the Trust
  • Ability to handle unreceptive reactions to information compliance issues
  • Drive, enthusiasm, commitment and resourcefulness
  • Team player with a focus on achievement of corporate goals
  • Lateral thinking
  • Problem solver
  • Analytical
  • Promote equality and value diversity
  • Develop a culture that promotes equality and diversity.

Desirable

  • Clean driving licence

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

North Cumbria Integrated Care NHS Foundation Trust

Address

Maglona House

68 Kingstown Boardway, Kingstown Industrial Estate

Carlisle

CA3 0HA


Employer's website

https://www.ncic.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

North Cumbria Integrated Care NHS Foundation Trust

Address

Maglona House

68 Kingstown Boardway, Kingstown Industrial Estate

Carlisle

CA3 0HA


Employer's website

https://www.ncic.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Data Quality and Patient Access Team Lead

Emma Dickson

Emma.Dickson@ncic.nhs.uk

01228603997

Date posted

19 February 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year Per Annum Pro Rata

Contract

Fixed term

Duration

12 months

Working pattern

Part-time

Reference number

262-A-25-7007982

Job locations

Maglona House

68 Kingstown Boardway, Kingstown Industrial Estate

Carlisle

CA3 0HA


Supporting documents

Privacy notice

North Cumbria Integrated Care NHS Foundation Trust's privacy notice (opens in a new tab)