Workforce Services Manager (ESR/Systems/Data)

Job responsibilities

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed.

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Important Information

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

For candidates applying using a Hotmail account or have strict firewall settings please ensure the following:

• Junk Mail is checked regularly

Disclosure and Barring Service:

On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect.

The changes mean that:

• youth cautions, reprimands and final warnings will no longer be subject to automatic disclosure
• the multiple conviction rule has been removed, meaning that if an individual has more than one conviction, regardless of offence type or time passed, each conviction will be considered against the remaining rules individually, rather than being automatically disclosed.

If you are unsure about whether you need to disclose certain criminal record information, free confidential advice may be sought from one of the charity bodies listed below. These bodies can advise you on what you are legally required to declare and may also be able to advise you on how you can disclose criminal record information to a prospective employer and your legal rights when doing so.

Nacro Tel: 0300 123 1999, or email: helpline@nacro.org.uk

Unlock Tel: 01634 247350, email advice@unlock.org.uk or complete the online form on the Unlock website

Please note the cost of the DBS check is increasing from 2nd December and the new cost will be

Standard DBS check £21.50, Enhanced DBS check £49.50 + any admin costs.

The Trust is committed to safeguarding adults and children therefore if the post is subject to the Rehabilitation of Offenders Act (ROA) 1974 (Exceptions) Order 1975 (as amended) the successful candidate(s) will be subject to a criminal records check with the Disclosure and Barring Service (DBS). The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Standard Check: £18 + Administration cost of £3.85 = £21.85. Deducted at £6.85 from 1st month salary and £5 deducted from salary over following 3 months.

Enhanced Check: £38 + administration cost of £3.90 = £41.90. Deducted at £11.90 from 1st month salary and £10 deducted from salary over following 3 months.

As part of the one of the largest employers in the UK NCIC future employees will have also access to the following benefits.

A lease car may be available for this position; further details will be provided upon appointment if applicable.

27-day holiday scheme rising to 33 after 10 years

Flexible working Scheme

Excellent opportunities for development

Competitive NHS Pension scheme

Access to NHS discounts with retailers and leisure companies

EAP (Employee Assistance Programme) a free, confidential counselling and information service to assist with personal or work-related problems

These schemes are subject to availability

Qualifications

Essential

• Educated to Degree level or equivalent plus additional training or equivalent working experience
• Evidence of on-going Continuing Professional Development (CPD)
• Educated to Masters or equivalent

Desirable

• Project Management qualification, e.g. Prince2
• CIPD Membership

Experience

Essential

• oExperience of managing and leading a team dealing with complex and sensitive areas of work
• oExperience in workforce solutions
• oDemonstrable experience in leading delivery of improvement
• oA working knowledge of improvement techniques
• oExperience of generating, presenting and delivering complex data/reports
• oLarge scale successful project management experience
• oPeople and programme management experience
• oEvidence of successfully managing change
• oExperience of working in a demanding, multi-union, user led environment
• oExperience of service improvement with a quality focus
• oPolicy and process writing, development and implementation
• oClear understanding and experience of budget management and efficiency responsibilities
• oExperience within a large, complex organisation

Desirable

• oNHS or other health sector experience.
• oExperience of complex organisational change
• oExperience of implementing new systems
• oPayroll
• oWorkplace Pensions
• oRostering
• oRobotics
• oProficient in Power BI

Skills and Aptitudes

Essential

• oDrive and enthusiasm to achieve results - self-motivated, flexible and confident
• oVisible and effective leadership, Able to lead, motivate and develop a team and deliver against targets and outcomes
• oAble to organise and prioritise workload and work independently
• oGood time management skills
• oPersuasion and influencing skills - excellent interpersonal skills and the ability to influence others
• oAbility to work under pressure, deliver against tight deadlines and competing priorities
• oDemonstrable skills in multi-disciplinary/multi agency working - Ability in developing strong working relationships at all levels of the organisation.
• oGood analytical skills - ability to use judgement and to make recommendations in highly complex and sensitive situations
• oAble to work on own initiative and as part of a multi-professionals team
• oPolitically astute
• oExcellent customer service skills and ability to deliver demonstrable service improvements
• oGood leadership and management skills (able to manage and work as part of a team)
• oExcellent spoken and written communication - Ability to communicate and relate effectively, clearly and professionally at all levels/make presentations to large groups of staff. Ability to receive and relay messages accurately
• oAdopts a courteous, approachable and helpful manner when dealing with customers, staff and the public.
• oMotivational skills to encourage collaborative working to improve service/performance where there may be resistance to change
• oCommitment to quality and safety
• oAble to hold people fairly to account for key deliverables
• oProven ability to foster an organisational culture that is positive about change and committed to delivery of the strategic vision
• oCommitment to the provision of a high quality People Services Transactional teams service which support the improvement of patient services
• oAptitude for offering creative and innovative solutions
• oReport writing for a range of purposes including Trust Board
• oStrong relationship builder and credible communicator both internally and externally and at all levels

Personal Circumstances

Essential

• oAbility and willingness to undergo further training and continual professional development.
• oCommitment to continuous professional development of teams
• oAbility to demonstrate emotional resilience and intelligence in the face of competing demands and conflict

Other requirements

Essential

• oAbility to travel independently across Cumbria, the Region and on occasion other parts of the UK as required

Desirable

• Driving licence

Knowledge

Essential

• oGood knowledge of the NHS Agenda
• oDemonstrates an excellent working knowledge of Microsoft Office software (Word, Excel, Project and Outlook particularly)
• oCQC Regulations
• oNHS Terms and Conditions of Service (AfC, Medical and Dental)
• oVSM Framework
• oStatutory deductions, PAYE, NI
• oWorkplace pensions
• oClear knowledge and understanding of project management
• oKnowledge of key current issues in within the NHS
• oExcellent knowledge of Power BI
• oExcellent working knowledge of ESR and its functionality
• oExcellent working knowledge of ESR
• oExcellent working knowledge of workforce software systems
• oA working knowledge of improvement techniques

Desirable

• oAn understanding of NHS contracting and performance frameworks
• oKnowledge of technology systems as they apply to people services
• oUnderstanding of NHSEI caps and IR35 as it applies to workers within the NHS/Public Sector

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).