Job summary
INTERNAL ONLY TO NORTH CUMBRIA INTEGRATED CARE NHS FOUNDATION TRUST (NCIC) TRUST EMPLOYEES
Secondment Opportunity
eRoster and eCommunity Administrator - Band 4, 30.00 hours per week, secondment for 1 year
The Band 4 eRoster and eCommunity Administration Assistant will be responsible of leading, supporting and providing day to day supervision to a team of eRoster and eCommunity administation assistants.
Supporting the maintenance of accurate records relating to effective and efficient electronic rostering for community services.
To provide advice, guidance and support training to managers and staff pertaining activities relating to eRoster and eCommunity systems.
To maintain the current systems, support the implementation of new functionalities and support any People related projects Trust wide.
To report issues with systems to software suppliers, keeping users up to date.
The post holder will be required to organise their own workload, use own initiative and communicate effectively, escalating issues to the E-Rostering eCommunity Project Support Officers.
Main duties of the job
Undertake line management responsibilities including management supervisions, approval of annual leave requests and managing the sickness absence management process.
Provide advice, guidance and support training to managers and staff with activities relating to the eRoster and eCommunity systems.
Review and update training/support materials made available to managers and staff ensuring they meet the needs of the system users and are easily accessible.
Perform systems administrator tasks in the eRoster and eCommunity systems.
Support the eRoster and eCommunity Project Support Officers and eRoster and eCommunity Team Lead by attending meetings and user groups.
Help maintain the information and data that is held in the systems.
Liaise with internal/external departments and software suppliers to address any systems issues.
Support the development of standard operating procedures for the systems, including the publication and communication of the information to staff and managers as appropriate.
Assist in delivering a programme of education to support managers in the use of eRoster and eCommunity.
Support the eRoster and eCommunity Project Support Officers in the implementation of new functionality.
Review methods of training and identify ways to streamline effort and increase efficancy considering all technology available.
Produce accurate and timely Key Performance Indicators (KPIs) for Trust meetings, General Management, Ward staff, Finance and other relevant parties
About us
At NCIC, we have an ambition to deliver outstanding hospital and health services to half a million people. Established on 1st October 2019, the Trust is creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout north Cumbria and beyond. We're responsible for delivering over 70 services across 15 main locations and we employ more than 6,500 members of staff.
Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time'.
- Being a clinically led organisation
- Quality and safety at the heart
- A positive patient experience every time
- A great place to work
- Managing our money wel
As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.
Job description
Job responsibilities
Please see attached Job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.
Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our policy for eligible vacancies?
- Please ensure that you document evidence of meeting all the essential criteria in the supporting information.
- If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.
Important Information
Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.
For candidates applying using a Hotmail account or have strict firewall settings please ensure the following:
- Junk Mail is checked regularly
Disclosure and Barring Service:
On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect.
The changes mean that:
- youth cautions, reprimands and final warnings will no longer be subject to automatic disclosure
- the multiple conviction rule has been removed, meaning that if an individual has more than one conviction, regardless of offence type or time passed, each conviction will be considered against the remaining rules individually, rather than being automatically disclosed.
If you are unsure about whether you need to disclose certain criminal record information, free confidential advice may be sought from one of the charity bodies listed below. These bodies can advise you on what you are legally required to declare and may also be able to advise you on how you can disclose criminal record information to a prospective employer and your legal rights when doing so.
Nacro Tel: 0300 123 1999, or email: helpline@nacro.org.uk
Unlock Tel: 01634 247350, email advice@unlock.org.uk or complete the online form on the Unlock website
The Trust is committed to safeguarding adults and children therefore if the post is subject to the Rehabilitation of Offenders Act (ROA) 1974 (Exceptions) Order 1975 (as amended) the successful candidate(s) will be subject to a criminal records check with the Disclosure and Barring Service (DBS). The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:
Standard Check: £18 + Administration cost of £3.85 = £21.85. Deducted at £6.85 from 1st month salary and £5 deducted from salary over following 3 months.
Enhanced Check: £38 + administration cost of £3.90 = £41.90. Deducted at £11.90 from 1st month salary and £10 deducted from salary over following 3 months.
As part of the one of the largest employers in the UK NCIC future employees will have also access to the following benefits.
A lease car may be available for this position; further details will be provided upon appointment if applicable.
27 day holiday scheme rising to 33 after 10 years
Flexible working Scheme
Excellent opportunities for development
Competitive NHS Pension scheme
Access to NHS discounts with retailers and leisure companies
EAP (Employee Assistance Programme) a free, confidential counselling and information service to assist with personal or work-related problems
These schemes are subject to availability
Job description
Job responsibilities
Please see attached Job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.
Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our policy for eligible vacancies?
- Please ensure that you document evidence of meeting all the essential criteria in the supporting information.
- If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.
Important Information
Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.
For candidates applying using a Hotmail account or have strict firewall settings please ensure the following:
- Junk Mail is checked regularly
Disclosure and Barring Service:
On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect.
The changes mean that:
- youth cautions, reprimands and final warnings will no longer be subject to automatic disclosure
- the multiple conviction rule has been removed, meaning that if an individual has more than one conviction, regardless of offence type or time passed, each conviction will be considered against the remaining rules individually, rather than being automatically disclosed.
If you are unsure about whether you need to disclose certain criminal record information, free confidential advice may be sought from one of the charity bodies listed below. These bodies can advise you on what you are legally required to declare and may also be able to advise you on how you can disclose criminal record information to a prospective employer and your legal rights when doing so.
Nacro Tel: 0300 123 1999, or email: helpline@nacro.org.uk
Unlock Tel: 01634 247350, email advice@unlock.org.uk or complete the online form on the Unlock website
The Trust is committed to safeguarding adults and children therefore if the post is subject to the Rehabilitation of Offenders Act (ROA) 1974 (Exceptions) Order 1975 (as amended) the successful candidate(s) will be subject to a criminal records check with the Disclosure and Barring Service (DBS). The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:
Standard Check: £18 + Administration cost of £3.85 = £21.85. Deducted at £6.85 from 1st month salary and £5 deducted from salary over following 3 months.
Enhanced Check: £38 + administration cost of £3.90 = £41.90. Deducted at £11.90 from 1st month salary and £10 deducted from salary over following 3 months.
As part of the one of the largest employers in the UK NCIC future employees will have also access to the following benefits.
A lease car may be available for this position; further details will be provided upon appointment if applicable.
27 day holiday scheme rising to 33 after 10 years
Flexible working Scheme
Excellent opportunities for development
Competitive NHS Pension scheme
Access to NHS discounts with retailers and leisure companies
EAP (Employee Assistance Programme) a free, confidential counselling and information service to assist with personal or work-related problems
These schemes are subject to availability
Person Specification
Qualifications
Essential
- GCSEs in maths and English.
- NVQ level 4 in Business Administration or equivalent qualification or level of knowledge
Desirable
- IT/informatics qualification
Knowledge
Essential
- Experience of delivering presentations/training to an audience of varying understanding
- Good working knowledge of MS Office Suite
- Current issues facing the NHS and the importance of quality data
Desirable
- Previous NHS IT/Informatics experience
- Experience of working within a complex project environment
Skills and Aptitudes
Essential
- Demonstrate excellent organisational skills
- Able to prioritise workload effectively and work to tight deadlines
- Able to build and maintain effective relationships and work across a wide range of contacts
- IT literate - MS Office package
- Demonstrate good attention to detail
- Ability to provide and receive complex information
- Excellent interpersonal skills including the ability to build working relationships with internal and external colleagues
- Analytical and problem solving skills
- Excellent proven customer service skills
- Good level of numeracy and literacy
- Ability to work without close supervision and use own initiative
- Ability to work to flexibly and to deadlines whilst under pressure, balancing conflicting workloads
- Work methodically with accuracy ensuring attention to detail
Personal Circumstances
Essential
- Able to work flexible hours on occasions
- Ability to travel independently across Cumbria
Person Specification
Qualifications
Essential
- GCSEs in maths and English.
- NVQ level 4 in Business Administration or equivalent qualification or level of knowledge
Desirable
- IT/informatics qualification
Knowledge
Essential
- Experience of delivering presentations/training to an audience of varying understanding
- Good working knowledge of MS Office Suite
- Current issues facing the NHS and the importance of quality data
Desirable
- Previous NHS IT/Informatics experience
- Experience of working within a complex project environment
Skills and Aptitudes
Essential
- Demonstrate excellent organisational skills
- Able to prioritise workload effectively and work to tight deadlines
- Able to build and maintain effective relationships and work across a wide range of contacts
- IT literate - MS Office package
- Demonstrate good attention to detail
- Ability to provide and receive complex information
- Excellent interpersonal skills including the ability to build working relationships with internal and external colleagues
- Analytical and problem solving skills
- Excellent proven customer service skills
- Good level of numeracy and literacy
- Ability to work without close supervision and use own initiative
- Ability to work to flexibly and to deadlines whilst under pressure, balancing conflicting workloads
- Work methodically with accuracy ensuring attention to detail
Personal Circumstances
Essential
- Able to work flexible hours on occasions
- Ability to travel independently across Cumbria
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
