Job summary
System Administrator - 37.5 hours per week (Carlisle )
An exciting opportunity has arisen within our operational team. The successful candidate will support with the effective operational management and support of the Physical Health and Rehabilitation Service. The role will work alongside the Operational Team in ensuring high standards of business performance, service delivery and the continuity of high quality care to patients, carers and families across Cumbria.
In addition to providing operational support, the post holder will also be required to assume the day-to-day management and oversight of administrative colleagues within the team, including coordination, management supervision and resource allocation in line with service needs and objectives.
On behalf of the ICC and Community Care Collaborative, the post holder will take delegated responsibility for monitoring and ensuring that agreed commissioned services, SLAs and associated targets are understood, met, and, where necessary, support the delivery and implementation of plans to manage clinical need.
Main duties of the job
The post-holder will support the Operational Team in ensuring that key business, quality, financial, service effectiveness and performance targets are maintained as appropriate.
To support, where necessary, the development of business cases, capital bids, project overview documents (PODs) and quality impact assessments (QIAs) to support service development initiatives and assist the management team in the business planning/continuous improvement cycle.
To support the maintenance and continuous improvement of patient care and experience. To work toward agreed service development plans, closely with clinical staff to and wider stakeholders, to ensure that departments runs efficiently and in line with NCIC/Care Collaborative Objectives.
About us
At NCIC, we have an ambition to deliver outstanding hospital and health services to half a million people. Established on 1st October 2019, the Trust is creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout north Cumbria and beyond. We're responsible for delivering over 70 services across 15 main locations and we employ more than 6,500 members of staff.
Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time'.
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Being a clinically led organisation
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Quality and safety at the heart
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A positive patient experience every time
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A great place to work
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Managing our money well
As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.
Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. There is an expectation for all staff to support this by familiarising yourself with the Trust's sustainability initiatives such as waste and recycling, going paperless, videoconferencing, sustainable transport and others.
We encourage you to think about what you can do as an individual and within your team to contribute in to embedding carbon reduction into the everyday running of our organisation.
Job description
Job responsibilities
Please see attached Job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.
Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies?
- Please ensure that you document evidence of meeting all the essential criteria in the supporting information.
- If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.
Important Information
Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.
For candidates applying using a Hotmail account or have strict firewall settings please ensure the following:
- Junk Mail is checked regularly
Disclosure and Barring Service:
On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect.
The changes mean that:
- youth cautions, reprimands and final warnings will no longer be subject to automatic disclosure
- the multiple conviction rule has been removed, meaning that if an individual has more than one conviction, regardless of offence type or time passed, each conviction will be considered against the remaining rules individually, rather than being automatically disclosed.
If you are unsure about whether you need to disclose certain criminal record information, free confidential advice may be sought from one of the charity bodies listed below. These bodies can advise you on what you are legally required to declare and may also be able to advise you on how you can disclose criminal record information to a prospective employer and your legal rights when doing so.
Nacro Tel: 0300 123 1999, or email: helpline@nacro.org.uk
Unlock Tel: 01634 247350, email advice@unlock.org.uk or complete the online form on the Unlock website
The Trust is committed to safeguarding adults and children therefore if the post is subject to the Rehabilitation of Offenders Act (ROA) 1974 (Exceptions) Order 1975 (as amended) the successful candidate(s) will be subject to a criminal records check with the Disclosure and Barring Service (DBS). The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:
Standard Check: £18 + Administration cost of £3.85 = £21.85. Deducted at £6.85 from 1st month salary and £5 deducted from salary over following 3 months.
Enhanced Check: £38 + administration cost of £3.90 = £41.90. Deducted at £11.90 from 1st month salary and £10 deducted from salary over following 3 months.
As part of the one of the largest employers in the UK NCIC future employees will have also access to the following benefits.
A lease car may be available for this position; further details will be provided upon appointment if applicable.
27 day holiday scheme rising to 33 after 10 years
Flexible working Scheme
Excellent opportunities for development
Competitive NHS Pension scheme
Access to NHS discounts with retailers and leisure companies
EAP (Employee Assistance Programme) a free, confidential counselling and information service to assist with personal or work-related problems
These schemes are subject to availability
Job description
Job responsibilities
Please see attached Job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.
Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies?
- Please ensure that you document evidence of meeting all the essential criteria in the supporting information.
- If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.
Important Information
Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.
For candidates applying using a Hotmail account or have strict firewall settings please ensure the following:
- Junk Mail is checked regularly
Disclosure and Barring Service:
On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect.
The changes mean that:
- youth cautions, reprimands and final warnings will no longer be subject to automatic disclosure
- the multiple conviction rule has been removed, meaning that if an individual has more than one conviction, regardless of offence type or time passed, each conviction will be considered against the remaining rules individually, rather than being automatically disclosed.
If you are unsure about whether you need to disclose certain criminal record information, free confidential advice may be sought from one of the charity bodies listed below. These bodies can advise you on what you are legally required to declare and may also be able to advise you on how you can disclose criminal record information to a prospective employer and your legal rights when doing so.
Nacro Tel: 0300 123 1999, or email: helpline@nacro.org.uk
Unlock Tel: 01634 247350, email advice@unlock.org.uk or complete the online form on the Unlock website
The Trust is committed to safeguarding adults and children therefore if the post is subject to the Rehabilitation of Offenders Act (ROA) 1974 (Exceptions) Order 1975 (as amended) the successful candidate(s) will be subject to a criminal records check with the Disclosure and Barring Service (DBS). The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:
Standard Check: £18 + Administration cost of £3.85 = £21.85. Deducted at £6.85 from 1st month salary and £5 deducted from salary over following 3 months.
Enhanced Check: £38 + administration cost of £3.90 = £41.90. Deducted at £11.90 from 1st month salary and £10 deducted from salary over following 3 months.
As part of the one of the largest employers in the UK NCIC future employees will have also access to the following benefits.
A lease car may be available for this position; further details will be provided upon appointment if applicable.
27 day holiday scheme rising to 33 after 10 years
Flexible working Scheme
Excellent opportunities for development
Competitive NHS Pension scheme
Access to NHS discounts with retailers and leisure companies
EAP (Employee Assistance Programme) a free, confidential counselling and information service to assist with personal or work-related problems
These schemes are subject to availability
Person Specification
Qualifications
Essential
- Undergraduate Degree level or equivalent e.g. Diploma, NVQ level 4/5 in a relevant subject area, and/or in clear evidence of an in depth knowledge and experience in a similar role.
- Previous NHS Service experience
Desirable
- Qualification or training in recognised statistical techniques.
- Masters Level Qualification in a relevant subject area.
- Experience of Project Management.
Knowledge & Experience
Essential
- High level skills in the analysis and presentation of data including use of appropriate computer software.
- Good analytical skills and ability to assimilate complex data and information.
- Previous line management experience.
- Understanding of NHS Organisations within the local health community.
- Experience of working within an NHS information environment.
- Experience of using and developing databases
- Must possess excellent communication and interpersonal skills - able to provide and receive information which may be complicated e.g. discussing data queries with data suppliers or customers and across a multidisciplinary team
- Ability to prioritise tasks and demonstrate organisational and time management skills.
- Knowledge of data analysis and associated software/computer systems acquired through diploma or equivalent experience/qualification
- Ability to develop and produce performance reports to set timescales.
- Ability to use a range of software packages. Must have an in depth understanding and exceptional skill in using EXCEL.
Desirable
- Use of national tracing databases to track and trace patient data to maintain continuing professional development.
- Experience of working within physical health psychology care environment
- Experience of dealing with queries from health professionals and working interdepartmentally/interorganisationally
- Experience and advanced understanding EMIS
Skills and Aptitudes
Essential
- Ability to clearly manage priorities for self and team to ensure deadlines are achievable.
- Excellent interpersonal skills including negotiation and motivational skills.
- Ability to communicate with staff at all levels.
- Excellent analytical skills in a numerate field.
- Good knowledge of common statistical techniques.
- Highly developed written and verbal communication skills.
- Excellent skills in the use of Microsoft Office applications, particularly Excel.
Personal Circumstances
Essential
Other requirements
Essential
- oExcellent inter-personal skills, good team player.
- oWilling to undertake personal development
- oFlexible working hours
- oAbility to handle unreceptive reactions to information compliance issues
- oDrive, enthusiasm, commitment and resourcefulness
- oTeam player with a focus on achievement of corporate goals
- oLateral thinking
- oProblem solver
- oAnalytical
- oPromote equality and value diversity
- oDevelop a culture that promotes equality and diversity.
- oAbility to travel across the areas covered by the Trust.
Person Specification
Qualifications
Essential
- Undergraduate Degree level or equivalent e.g. Diploma, NVQ level 4/5 in a relevant subject area, and/or in clear evidence of an in depth knowledge and experience in a similar role.
- Previous NHS Service experience
Desirable
- Qualification or training in recognised statistical techniques.
- Masters Level Qualification in a relevant subject area.
- Experience of Project Management.
Knowledge & Experience
Essential
- High level skills in the analysis and presentation of data including use of appropriate computer software.
- Good analytical skills and ability to assimilate complex data and information.
- Previous line management experience.
- Understanding of NHS Organisations within the local health community.
- Experience of working within an NHS information environment.
- Experience of using and developing databases
- Must possess excellent communication and interpersonal skills - able to provide and receive information which may be complicated e.g. discussing data queries with data suppliers or customers and across a multidisciplinary team
- Ability to prioritise tasks and demonstrate organisational and time management skills.
- Knowledge of data analysis and associated software/computer systems acquired through diploma or equivalent experience/qualification
- Ability to develop and produce performance reports to set timescales.
- Ability to use a range of software packages. Must have an in depth understanding and exceptional skill in using EXCEL.
Desirable
- Use of national tracing databases to track and trace patient data to maintain continuing professional development.
- Experience of working within physical health psychology care environment
- Experience of dealing with queries from health professionals and working interdepartmentally/interorganisationally
- Experience and advanced understanding EMIS
Skills and Aptitudes
Essential
- Ability to clearly manage priorities for self and team to ensure deadlines are achievable.
- Excellent interpersonal skills including negotiation and motivational skills.
- Ability to communicate with staff at all levels.
- Excellent analytical skills in a numerate field.
- Good knowledge of common statistical techniques.
- Highly developed written and verbal communication skills.
- Excellent skills in the use of Microsoft Office applications, particularly Excel.
Personal Circumstances
Essential
Other requirements
Essential
- oExcellent inter-personal skills, good team player.
- oWilling to undertake personal development
- oFlexible working hours
- oAbility to handle unreceptive reactions to information compliance issues
- oDrive, enthusiasm, commitment and resourcefulness
- oTeam player with a focus on achievement of corporate goals
- oLateral thinking
- oProblem solver
- oAnalytical
- oPromote equality and value diversity
- oDevelop a culture that promotes equality and diversity.
- oAbility to travel across the areas covered by the Trust.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
