Business Support Administrator

Job responsibilities

Please see attached Job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies?

• Please ensure that you document evidence of meeting all the essential criteria in the supporting information.
• If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Important Information

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

For candidates applying using a Hotmail account or have strict firewall settings please ensure the following:

• Junk Mail is checked regularly

Disclosure and Barring Service:

On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect.

The changes mean that:

• youth cautions, reprimands and final warnings will no longer be subject to automatic disclosure
• the multiple conviction rule has been removed, meaning that if an individual has more than one conviction, regardless of offence type or time passed, each conviction will be considered against the remaining rules individually, rather than being automatically disclosed.

If you are unsure about whether you need to disclose certain criminal record information, free confidential advice may be sought from one of the charity bodies listed below. These bodies can advise you on what you are legally required to declare and may also be able to advise you on how you can disclose criminal record information to a prospective employer and your legal rights when doing so.

Nacro Tel: 0300 123 1999, or email: helpline@nacro.org.uk

Unlock Tel: 01634 247350, email advice@unlock.org.uk or complete the online form on the Unlock website

The Trust is committed to safeguarding adults and children therefore if the post is subject to the Rehabilitation of Offenders Act (ROA) 1974 (Exceptions) Order 1975 (as amended) the successful candidate(s) will be subject to a criminal records check with the Disclosure and Barring Service (DBS). The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Standard Check: £18 + Administration cost of £3.85 = £21.85. Deducted at £6.85 from 1st month salary and £5 deducted from salary over following 3 months.

Enhanced Check: £38 + administration cost of £3.90 = £41.90. Deducted at £11.90 from 1st month salary and £10 deducted from salary over following 3 months.

As part of the one of the largest employers in the UK NCIC future employees will have also access to the following benefits.

A lease car may be available for this position; further details will be provided upon appointment if applicable.

27-day holiday scheme rising to 33 after 10 years

Flexible working Scheme

Excellent opportunities for development

Competitive NHS Pension scheme

Access to NHS discounts with retailers and leisure companies

EAP (Employee Assistance Programme) a free, confidential counselling and information service to assist with personal or work-related problems

These schemes are subject to availability

Qualifications

Essential

• GCSE or equivalent in English and Maths at 'C' or above
• NVQ2 in Business Administration or equivalent
• IT skills with the ability to implement a variety of software programmes i.e. Access, Excel, Power Point, Publisher, Outlook

Desirable

• NVQ3 in Business Admin or equivalent
• ECDL/Advanced ECDL
• RSA 111 or equivalent word processing qualification
• Audio typing

Knowledge & Experience

Essential

• Previous experience of providing secretarial/clerical/admin support
• Experience of arranging meetings, workshops, events and coordination follow-up actions
• Minute taking
• Diary management
• Sound knowledge of administrative procedures/systems of working
• Ability of operate Electronic Diaries
• Good understanding of Microsoft Office applications, particularly Outlook, Word and Excel

Desirable

• Experience of working within NHS/ Local Authority environment
• Fire Warden
• Previous project and programme administration experience
• SharePoint
• Previous building management experience
• Service improvement tools and methodologies
• Healthcare Finance
• Information Governance & Cyber Security requirements
• Health & Safety requirements
• Fire Safety Requirements

Skills & Aptitudes

Essential

• Takes responsibility for own learning, development and behaviour - actively seeks to develop and demonstrate own competence
• Excellent communication skills, verbal and written skills
• Ability to create a sense of community amongst those involved in this area of work
• The ability to find ways of solving or pre-empting problems
• Ability to think clearly, reach decisions, prioritise and recommend appropriate action through the assessment of relevant information
• Ability to build positive working relationships with internal and external colleagues
• Ability to relate to a broad spectrum of individuals both within the organisation and externally
• Self-motivated and able to work both independently and as part of a team
• Ability to be able to deal with queries in a professional manner

Desirable

• Ability to understand operational and corporate needs.
• Customer service

Other Requirements

Essential

• Ability to prioritise own work in order to meet deadlines under pressure and with minimum supervision
• Ability to work flexible to meet the needs of the service, e.g. occasional out of hours working
• Ability to travel independently across West North and East Cumbria on a regular basis
• Promote equality and value diversity

Desirable

• Driving Licence

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).