Operational Management Support
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Job summary
This role will provide business support to theOperational Management team (Chief Operating Officer, Deputy COO, Chief Nurse Officer (Operations), Associate Director of Out of Hospital).
The role provide coordination of activities and actions across the Collaboratives to ensure deadlines are achieved and high standards of Care are provided.
They will co-ordinate and lead on the review of administration activities across the Collaboratives.
This is a demanding, fast-paced and varied role, which requires a confident communicator with experience of negotiating and influencing staff at a senior level, combined with excellent organisational skills and attention to detail. It requires a dynamic, motivated and forward thinking individual with excellent interpersonal skills and a strong team work ethic.
Main duties of the job
Administration:
- Provide comprehensive business support to the Chief Operating Officer, Deputy COO, Chief Nurse Officer (Operations), Associate Director of Out of Hospital).
- Co-ordinate and plan the work of the Senior Operational Management; co-ordinating work, forward planning work and preparing and gathering information.
- Co-ordinate actions and work streams across the Collaboratives on behalf of the Chief Operating Officer, Deputy COO, Chief Nurse Officer (Operations), Associate Director of Out of Hospital).
- Co-ordinate and respond to national / regional / Integrated Care Board requests, progressing with Collaboratives, escalating delays and ensuring deadlines are achieved.
- Produce draft reports and letters as directed by the Senior Operational Management team, acting autonomously to produce initial drafts and final documents.
Governance:
- Provide leadership for the implementation of governance, risk management and improvement agendas within the Collaboratives.
- Work collaboratively with the Deputy COO to ensure care group compliance with the corporate risk management strategy.
- Support the planning of governance activities i.e. away days and learning events
- To ensure on a weekly basis that the senior team is appraised of risks and quality issues with particular focus on those which have potentially high risk to the organisation.
About us
At NCIC, we have an ambition to deliver outstanding hospital and health services to half a million people. Established on 1st October 2019, the Trust is creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout north Cumbria and beyond. We're responsible for delivering over 70 services across 15 main locations and we employ more than 6,500 members of staff.
Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time'.
- Being a clinically led organisation
- Quality and safety at the heart
- A positive patient experience every time
- A great place to work
- Managing our money well
As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.
Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. There is an expectation for all staff to support this by familiarising yourself with the Trust's sustainability initiatives such as waste and recycling, going paperless, videoconferencing, sustainable transport and others.
We encourage you to think about what you can do as an individual and within your team to contribute in to embedding carbon reduction into the everyday running of our organisation.
Details
Date posted
10 October 2023
Pay scheme
Agenda for change
Band
Band 5
Salary
£28,407 to £34,581 a year Per annum
Contract
Fixed term
Duration
12 months
Working pattern
Full-time
Reference number
262-A-23-5687693
Job locations
Cumberland Infirmary
Newtown Road
Carlisle
CA2 7HY
Employer details
Employer name
North Cumbria Integrated Care NHS Foundation Trust
Address
Cumberland Infirmary
Newtown Road
Carlisle
CA2 7HY
Employer's website
Employer contact details
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Supporting documents
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