Team Lead & Social Worker (case manager) Community Stroke Services

Job description

Job responsibilities

Please see attached Job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies?

• Please ensure that you document evidence of meeting all the essential criteria in the supporting information.
• If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Important Information

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

For candidates applying using a Hotmail account or have strict firewall settings please ensure the following:

• Junk Mail is checked regularly

Disclosure and Barring Service:

On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect.

The changes mean that:

• youth cautions, reprimands and final warnings will no longer be subject to automatic disclosure
• the multiple conviction rule has been removed, meaning that if an individual has more than one conviction, regardless of offence type or time passed, each conviction will be considered against the remaining rules individually, rather than being automatically disclosed.

If you are unsure about whether you need to disclose certain criminal record information, free confidential advice may be sought from one of the charity bodies listed below. These bodies can advise you on what you are legally required to declare and may also be able to advise you on how you can disclose criminal record information to a prospective employer and your legal rights when doing so.

Nacro Tel: 0300 123 1999, or email: helpline@nacro.org.uk

Unlock Tel: 01634 247350, email advice@unlock.org.uk or complete the online form on the Unlock website

The Trust is committed to safeguarding adults and children therefore if the post is subject to the Rehabilitation of Offenders Act (ROA) 1974 (Exceptions) Order 1975 (as amended) the successful candidate(s) will be subject to a criminal records check with the Disclosure and Barring Service (DBS). The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Standard Check: £18 + Administration cost of £3.85 = £21.85. Deducted at £6.85 from 1st month salary and £5 deducted from salary over following 3 months.

Enhanced Check: £38 + administration cost of £3.90 = £41.90. Deducted at £11.90 from 1st month salary and £10 deducted from salary over following 3 months.

As part of the one of the largest employers in the UK NCIC future employees will have also access to the following benefits.

A lease car may be available for this position; further details will be provided upon appointment if applicable.

27-day holiday scheme rising to 33 after 10 years

Flexible working Scheme

Excellent opportunities for development

Competitive NHS Pension scheme

Access to NHS discounts with retailers and leisure companies

EAP (Employee Assistance Programme) a free, confidential counselling and information service to assist with personal or work-related problems

These schemes are subject to availability

Person Specification

Qualifications

Essential

• Professional qualification recognised by HPC, UKCC or General Social Care Council
• Evidence of postgraduate training/experience in neurorehabilitation
• Professional registration with HPC, UKCC or GSCC to practice as a Social Worker
• Evidence of successful completion of mandatory training
• Enhanced Disclosure from the Criminal Justice System
• Full driving license

Desirable

• Counselling qualification
• Successful completion of Level 1 and Level 2 Adult Safeguarding training
• Evidence of successful completion of higher level risk assessment training

Knowledge

Essential

• Extensive Post graduate experience working with Adults with Acquired Neurological Conditions including clients with stroke
• Post graduate experience of multidisciplinary working
• Post graduate experience of working in hospital and/or community rehabilitation
• Post-graduate experience of assessment and management of clients with highly complex physical and psychosocial needs
• Post graduate experience of working in partnership with other agencies across organisational and geographical boundaries
• Understanding and recognition of situations where there are issues of mental capacity and take appropriate action, including liaison with the Public Guardianship Office
• Some experience of the commissioning process and continuing health care processes
• Knowledge, recognition and management of prognostic indicators/potential barriers to successful rehabilitation

Desirable

• Experience of being a Case Manager
• Experience of working within statutory and independent sectors
• Knowledge of a wide range of current evidence-based therapeutic management strategies (relevant to the specialists stroke client group).
• Knowledge of specialist regional/ national agencies relevant to client group (e.g. Stroke Association etc.).

Skills and Aptitudes

Essential

• Well-developed ability to understand, interpret and remember highly complex/ abstract/ emotive information from assessment, discussions with professionals/ families, and subjective observations, in order to make clinical decisions.
• The ability to formulate comprehensive arguments in written report format to secure funding for a variety of purposes.
• The ability to be an effective team member.
• The ability to explain abstract and/ or complex, condition related information in language which is easily understood, to clients, families, other professional and members of the wider community.
• The ability to judge when communication has broken down, and to ensure that effective communication is achieved, especially where barriers to understanding may exist.
• The ability to adjust communication style in order to deal with a range of different demands
• The ability to handle/ cascade sensitive information appropriately, and within the bounds of confidentiality.
• Capable of managing the range of external professionals involved with clients with stroke, and developing effective communication links with these where confidentiality issues may influence the situation.
• Able to adhere to the professional and legal standards of record keeping.
• The ability to adhere to the principles of confidentiality in situations where issues of competence and capacity are a consideration.
• Understanding and adherence to the principles of infection control.
• Excellent literacy skills.
• Excellent presentation skills, both written and verbal.
• The ability to combine risk information with clinical judgement in order to reduce the possibility of significant adverse incidents and crises arising for people with stroke
• Well-developed communication skills including the ability to work in hostile environments and appropriate use of de-escalation techniques where indicated
• Ability to travel around Footprint
• Ability to respond appropriately in crisis situations and engage with other services including police, probation, mental health workers and the Trusts on-call managers in order to achieve clinically and socially appropriate resolutions
• Be computer literate: competent at word processing, using e-mail, accessing the internet.
• Excellent interpersonal skills - including observation, listening and empathy skills.
• Problem solving and conflict management skills. Including the ability to anticipate potential areas of conflict and diffuse them before they occur.
• Good analytical and reflection skills.
• Well-developed concentration skills. Good organizational and prioritization skills.
• The ability to manage highly complex and specialist Case Management caseload.
• Empathy with clients, carers and families.
• Effective time and resource management.
• Excellent communication skills. The ability to establish rapport and trust with clients, families, other professionals and members of the wider community.
• The ability to motivate and engage clients who have complex cognitive, psychological and mental health needs.

Desirable

• Knowledge of routes of access to statutory services, including criteria for referral to Social Services
• Demonstrate a level of clinical knowledge beyond specialist field in order to support clients who have dual or multiple diagnoses
• In-depth knowledge of national policies and procedures relevant to the specialist stroke client group, for e.g. NSF for long term disabilities, NICE guidelines for stroke, BSRM guidelines.
• Understanding and adherence to the principles of clinical governance and audit.

Personal Circumstances

Essential

• Able to cope with working in a high stress environment where personal and professional opinions may be in conflict
• Ability to travel around Cumbria and distances out of Cumbrian area, Full driving licence

Other requirements

Essential

• Equality and Diversity (from KSF core dimension 6- one to be selected)
• Act in ways that support equality and value diversity (Level 1)
• Support equality and value diversity (Level 2)
• For all with managerial responsibilities: Promote equality and value diversity (Level 3) Develop a culture that promotes equality and values diversity (Level 4)

Desirable

• Refer to the KSF matrix for appropriate level http://cptportal.cumbria.nhs.uk/SiteDirectory/learningnetwork/Pages/KnowledgeandSkillsFramework.aspx

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

North Cumbria Integrated Care NHS Foundation Trust

Address

Cumberland Infirmary

Carlisle

CA2 7HY

Employer's website

https://www.ncic.nhs.uk/ (Opens in a new tab)