Job summary
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''An exciting and innovative opportunity has arisen within Keswick and Solway Integrated Care Community (ICC). We are seeking Care Coordinators to join the newly formed Anticipatory Care Team.
The post holders will be based within the ICC and supported by the therapists in the well established Rehabilitation Team. You will work closely with GP practices within the Primary Care Network (PCN) as well as ICC colleagues in this role.
They will identify and work with a cohort of people to support their personalised care requirements using a range of interventions. Training for the role will be provided,
Further training opportunities area available as Assistant Practitioner and/or Nurse Associate for interested candidates once established in the role
Main duties of the job
The Care Coordinator will primarily work with the following patients ;
- Moderate to severe frailty
- Individuals who are at high risk of admission to hospital and are relying on unplanned care
- People experiencing health inequalities.
- patients living in Care homes
They will provide proactive care aimed to maximise their health and well-being and prevent unnecessary or unscheduled urgent care. The anticipatory care team will be lead by an occupational therapist and will work closely with all other health professionals including district nurses, physiotherapists, rehab assistants, assistant practitioners, pharmacists, speech and language, social care and 3rd sector services.
About us
At NCIC, we have an ambition to deliver outstanding hospital and health services to half a million people. Established on 1st October 2019, the Trust is creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout north Cumbria and beyond. We're responsible for delivering over 70 services across 15 main locations and we employ more than 6,500 members of staff.
Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time'.
- Being a clinically led organisation
- Quality and safety at the heart
- A positive patient experience every time
- A great place to work
- Managing our money well
As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.
Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. There is an expectation for all staff to support this by familiarising yourself with the Trust's sustainability initiatives such as waste and recycling, going paperless, videoconferencing, sustainable transport and others.
We encourage you to think about what you can do as an individual and within your team to contribute in to embedding carbon reduction into the everyday running of our organisation.
Job description
Job responsibilities
Please see attached Job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.
Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies?
- Please ensure that you document evidence of meeting all the essential criteria in the supporting information.
- If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.
Important Information
Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.
For candidates applying using a Hotmail account or have strict firewall settings please ensure the following:
- Junk Mail is checked regularly
Disclosure and Barring Service:
On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect.
The changes mean that:
- youth cautions, reprimands and final warnings will no longer be subject to automatic disclosure
- the multiple conviction rule has been removed, meaning that if an individual has more than one conviction, regardless of offence type or time passed, each conviction will be considered against the remaining rules individually, rather than being automatically disclosed.
If you are unsure about whether you need to disclose certain criminal record information, free confidential advice may be sought from one of the charity bodies listed below. These bodies can advise you on what you are legally required to declare and may also be able to advise you on how you can disclose criminal record information to a prospective employer and your legal rights when doing so.
Nacro Tel: 0300 123 1999, or email: helpline@nacro.org.uk
Unlock Tel: 01634 247350, email advice@unlock.org.uk or complete the online form on the Unlock website
The Trust is committed to safeguarding adults and children therefore if the post is subject to the Rehabilitation of Offenders Act (ROA) 1974 (Exceptions) Order 1975 (as amended) the successful candidate(s) will be subject to a criminal records check with the Disclosure and Barring Service (DBS). The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:
Standard Check: £18 + Administration cost of £3.85 = £21.85. Deducted at £6.85 from 1st month salary and £5 deducted from salary over following 3 months.
Enhanced Check: £38 + administration cost of £3.90 = £41.90. Deducted at £11.90 from 1st month salary and £10 deducted from salary over following 3 months.
As part of the one of the largest employers in the UK NCIC future employees will have also access to the following benefits.
A lease car may be available for this position; further details will be provided upon appointment if applicable.
27-day holiday scheme rising to 33 after 10 years
Flexible working Scheme
Excellent opportunities for development
Competitive NHS Pension scheme
Access to NHS discounts with retailers and leisure companies
EAP (Employee Assistance Programme) a free, confidential counselling and information service to assist with personal or work-related problems
These schemes are subject to availability
Job description
Job responsibilities
Please see attached Job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.
Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies?
- Please ensure that you document evidence of meeting all the essential criteria in the supporting information.
- If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.
Important Information
Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.
For candidates applying using a Hotmail account or have strict firewall settings please ensure the following:
- Junk Mail is checked regularly
Disclosure and Barring Service:
On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect.
The changes mean that:
- youth cautions, reprimands and final warnings will no longer be subject to automatic disclosure
- the multiple conviction rule has been removed, meaning that if an individual has more than one conviction, regardless of offence type or time passed, each conviction will be considered against the remaining rules individually, rather than being automatically disclosed.
If you are unsure about whether you need to disclose certain criminal record information, free confidential advice may be sought from one of the charity bodies listed below. These bodies can advise you on what you are legally required to declare and may also be able to advise you on how you can disclose criminal record information to a prospective employer and your legal rights when doing so.
Nacro Tel: 0300 123 1999, or email: helpline@nacro.org.uk
Unlock Tel: 01634 247350, email advice@unlock.org.uk or complete the online form on the Unlock website
The Trust is committed to safeguarding adults and children therefore if the post is subject to the Rehabilitation of Offenders Act (ROA) 1974 (Exceptions) Order 1975 (as amended) the successful candidate(s) will be subject to a criminal records check with the Disclosure and Barring Service (DBS). The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:
Standard Check: £18 + Administration cost of £3.85 = £21.85. Deducted at £6.85 from 1st month salary and £5 deducted from salary over following 3 months.
Enhanced Check: £38 + administration cost of £3.90 = £41.90. Deducted at £11.90 from 1st month salary and £10 deducted from salary over following 3 months.
As part of the one of the largest employers in the UK NCIC future employees will have also access to the following benefits.
A lease car may be available for this position; further details will be provided upon appointment if applicable.
27-day holiday scheme rising to 33 after 10 years
Flexible working Scheme
Excellent opportunities for development
Competitive NHS Pension scheme
Access to NHS discounts with retailers and leisure companies
EAP (Employee Assistance Programme) a free, confidential counselling and information service to assist with personal or work-related problems
These schemes are subject to availability
Person Specification
Qualifications
Essential
- NVQ2 in Rehabilitation, Promoting Independence or Care or equivalent.
- Prepared to undertake NVQ3 in Diagnostic and Therapeutic Care within 3 years of appointment
- Evidence of ongoing training and personal development
- Care Certificate or the willingness and ability to undertake (applicable for all non-registered support workers that provide health care)
Desirable
- NVQ3 in Health and Social Care or a Diploma in health and social care activity
- Enrolled in, undertaking or qualified from appropriate training as set out by the Personalised Care Institute
- Dementia Awareness
- Health trainer
- Mental capacity training
- Mental health first aider
Knowledge
Essential
- Knowledge of personal care, function and mobility, nutrition, privacy and dignity
- Knowledge and understanding of information governance and confidentiality
- Knowledge and understanding of how community services support and maintain personal independence
- An understanding of how to support, with empathy and encouragement, individuals who may be unwell or have reduced functional capabilities.
- Understanding of equality and diversity issues and how this affects patients, visitors and staff
- Awareness of clinical governance
Desirable
- Knowledge and understanding of Integrated Care Communities and their priorities
- Knowledge of primary care, local VCSE and community services
Skills
Essential
- Competency to provide clinical observations and basic diagnostics
- Enthusiastic and motivated with an ability to encourage and inspire others.
- Able to use initiative, maintain confidentiality, exercise individual responsibility and judgement.
- Able to communicate effectively with colleagues, patients and carers.
- Ability to use IT, emails, Microsoft word and excel
- Ability to generate written communication which is relevant, concise and accurate
- Ability to plan and manage own time effectively
- Confidence to work as part of a team and alone in the community
Desirable
- Able to question and clarify information
- Able to pass on knowledge to other team members
- Phlebotomy skills
- Clinical use of EMIS clinical system
Person Specification
Qualifications
Essential
- NVQ2 in Rehabilitation, Promoting Independence or Care or equivalent.
- Prepared to undertake NVQ3 in Diagnostic and Therapeutic Care within 3 years of appointment
- Evidence of ongoing training and personal development
- Care Certificate or the willingness and ability to undertake (applicable for all non-registered support workers that provide health care)
Desirable
- NVQ3 in Health and Social Care or a Diploma in health and social care activity
- Enrolled in, undertaking or qualified from appropriate training as set out by the Personalised Care Institute
- Dementia Awareness
- Health trainer
- Mental capacity training
- Mental health first aider
Knowledge
Essential
- Knowledge of personal care, function and mobility, nutrition, privacy and dignity
- Knowledge and understanding of information governance and confidentiality
- Knowledge and understanding of how community services support and maintain personal independence
- An understanding of how to support, with empathy and encouragement, individuals who may be unwell or have reduced functional capabilities.
- Understanding of equality and diversity issues and how this affects patients, visitors and staff
- Awareness of clinical governance
Desirable
- Knowledge and understanding of Integrated Care Communities and their priorities
- Knowledge of primary care, local VCSE and community services
Skills
Essential
- Competency to provide clinical observations and basic diagnostics
- Enthusiastic and motivated with an ability to encourage and inspire others.
- Able to use initiative, maintain confidentiality, exercise individual responsibility and judgement.
- Able to communicate effectively with colleagues, patients and carers.
- Ability to use IT, emails, Microsoft word and excel
- Ability to generate written communication which is relevant, concise and accurate
- Ability to plan and manage own time effectively
- Confidence to work as part of a team and alone in the community
Desirable
- Able to question and clarify information
- Able to pass on knowledge to other team members
- Phlebotomy skills
- Clinical use of EMIS clinical system
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
