Job summary
The candidate should have significant experience in the NHS or a similar institution.
To provide effective and efficient administration which supports management by ensuring a high standard of data quality and by making the best use of capacity and resources.
To work as a member of a functional, task-based team, ensuring robustcommunication and liaison with your administrative colleagues and with clinical practitioners. Responsible for the provision of a professional, comprehensive and effective administrative service to the Division/Service Line/Team.
Main duties of the job
A significant aspect of the role is to liaise with clinicians to affect the timely collection of data for internal auditing and external reporting systems and as such the post holder should be an excellent communicator.
A strong attention to detail, IT skills and accurate patient data entry skills are essential with the ability to use your initiative and prioritise your own workload. Having experience of using Carenotes our electronic patient record is desirable.
About us
The Tavistock and Portman NHS Foundation Trust is a specialist mental health trust with a focus on training and education alongside a full range of mental health services and psychological therapies for children and their families, young people and adults.
We are committed to improving mental health and emotional wellbeing, believing that high quality mental health services should be available for all who need them. We bring a distinctive contribution based on the importance we attach to social experience at all stages of people's lives, and our focus on psychological and developmental approaches to the promotion of health and the prevention and treatment of mental ill health
We contribute to the pool of ideas through our own research and development, but are also committed to bringing together the best ideas of the time, old and new, from inside and out, together with the most gifted and able professionals in our fields of endeavour. We aim to share our ideas and practice through as many routes as possible.
As a Trust we aim constantly to be evolving in nature and form in relation to the environment in which we work, to ensure that our contribution remains relevant.
The Trust uses electronic new starter forms on Trac to collect personal details. Information collected is securely stored and used to set up the employee record on the ESR HR system.
Job description
Job responsibilities
Please see the attached Job Description and Person specification for more information on the role requirements and duties.
Job description
Job responsibilities
Please see the attached Job Description and Person specification for more information on the role requirements and duties.
Person Specification
Qualifications
Essential
- GCSE English and Maths at Grade C or above or equivalent
Desirable
- ECDL qualification or equivalent in computer training
- Should be educated to "A" level or equivalent
Experience
Essential
- Experience of administration in an office environment
Desirable
- Experience of working in a medical or NHS institution
Skills
Essential
- Good standard of typing skills
- Ability to write and present correspondence in a professional standard using Word for Windows.
- Ability to communicate verbally with staff and external professionals with confidence
- Ability to converse with patients by telephone and in person with tact and sensitivity
- Skilled in minute taking
Knowledge
Essential
- Experience of using computer data bases
Desirable
- Understanding of equal opportunities
Person Specification
Qualifications
Essential
- GCSE English and Maths at Grade C or above or equivalent
Desirable
- ECDL qualification or equivalent in computer training
- Should be educated to "A" level or equivalent
Experience
Essential
- Experience of administration in an office environment
Desirable
- Experience of working in a medical or NHS institution
Skills
Essential
- Good standard of typing skills
- Ability to write and present correspondence in a professional standard using Word for Windows.
- Ability to communicate verbally with staff and external professionals with confidence
- Ability to converse with patients by telephone and in person with tact and sensitivity
- Skilled in minute taking
Knowledge
Essential
- Experience of using computer data bases
Desirable
- Understanding of equal opportunities
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
