Job summary
We operate a small Administrative and Secretarial Staff Bank within the Trust, effectively a small temping agency, which provides administrative staff to departments for short and medium term bookings. The roles we fill, the hours and the duration of bookings are all varied so we can often find something to suit people who are looking for temporary work for all various reasons.
We would be interested to hear from high quality individuals, ideally ones who have some work and office experience already. Applicants must be able to type and have good IT skills. They must also have a good telephone manner, and a mature attitude is important, especially in some of the more sensitive positions. A flexible and willing attitude is essential.
If this interests you, please apply!
Main duties of the job
There are a wide variety of jobs that become available. Hours and days are often flexible.
Some posts may at times involve reading, typing and dealing with clinical material that is often of a graphic nature and can cause stress and anxiety in the person who has to deal with it on a day to day basis. On occasions administrators may also be involved with talking to patients on the telephone, and even though most calls are pleasant and straightforward, administrators at times have to respond to aggressive or unhappy members of the public.
About us
The Tavistock Clinic and the Portman Clinic became an NHS Trust in 1994. These are National Health Service outpatient clinics providing a range of mental health services for psychological, emotional and personality problems. Both clinics provide a range of services which include family work, individual psychotherapy, for children or adults, group therapy and couple therapy.
The Tavistock Clinic was founded in 1920 and leads the field in postgraduate mental health training in the United Kingdom. We have a national and international reputation as a centre of excellence for training, research and scholarship. Our 120-strong professional staff - includes social workers, nurses, family therapists, child psychotherapists, psychologists, psychoanalysts and psychiatrists - provide training for 1200 students every year.
The Portman Clinic was founded in 1933 and deals with patients who have either indulged in an act of criminality or who see themselves as suffering from a sexual deviation. The influence of the clinic is far greater than the number of patients seen, it also advises and supports other professions dealing with the same patient groups, particularly the prison and probation services.
Trust also provides a consultancy service and undertakes extensive research activities.
Job description
Job responsibilities
Duties vary with post and department. The work could be of an administrative, secretarial/PA or clerical nature.
The following will be highly desirable:
- Experience of administration in an office environment
- Minimum copy typing speeds of 45 wpm
- Knowledge of MS Word for Windows
- Good telephone manner
- Mature attitude and flexible approach
- Ability to prioritise and organize tasks
- Ability to work on own initiative and maintain confidentiality
- Ability to occasionally deal with distressed and difficult members of the public
Job description
Job responsibilities
Duties vary with post and department. The work could be of an administrative, secretarial/PA or clerical nature.
The following will be highly desirable:
- Experience of administration in an office environment
- Minimum copy typing speeds of 45 wpm
- Knowledge of MS Word for Windows
- Good telephone manner
- Mature attitude and flexible approach
- Ability to prioritise and organize tasks
- Ability to work on own initiative and maintain confidentiality
- Ability to occasionally deal with distressed and difficult members of the public
Person Specification
General
Essential
- Experience of administration in an office environment
- Good telephone manners
- Mature attitude and flexible approach
- Ability to prioritise and organize tasks
- Ability to work on own initiative and maintain confidentiality
- Ability to occasionally deal with distressed and difficult members of the public
- GCSE English and Maths at Grade C or above or equivalent
Desirable
- ECDL qualification or equivalent in computer training
- Should be educated to "A" level or equivalent
Person Specification
General
Essential
- Experience of administration in an office environment
- Good telephone manners
- Mature attitude and flexible approach
- Ability to prioritise and organize tasks
- Ability to work on own initiative and maintain confidentiality
- Ability to occasionally deal with distressed and difficult members of the public
- GCSE English and Maths at Grade C or above or equivalent
Desirable
- ECDL qualification or equivalent in computer training
- Should be educated to "A" level or equivalent
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
