Tavistock and Portman NHS Foundation Trust

Clinical Team Administrator

Information:

This job is now closed

Job summary

The Gender Identity Clinic Service (GIC) The Gender Identity Clinic (GIC) is the longest established clinic of its kind in the world (1966), and consists of a large multidisciplinary team, with whom the post holder will work. It accepts self-referrals, as well as referrals from primary or secondary care of adults who are gender diverse or dysphoric. Care includes specialist assessment and, where necessary, diagnosis of gender incongruence, and may also include psychological therapies, speech & language therapy, endocrinology, referral for hair removal, referral for surgical procedures and aftercare.

To provide effective and efficient administration which supports management by ensuring a high standard of data quality and by making the best use of capacity and resources.

To work as a member of a functional, task-based team, ensuring robust communication and liaison with your administrative colleagues and with clinical practitioners. Responsible for the provision of a professional, comprehensive and effective administrative service to the Division/Service Line/Team.

Main duties of the job

The candidate should be able to demonstrate the ability to work as a member of a functional, task-based team, and can ensure they can communicate and liaise with administrative colleagues, patients, family members, external professionals and with clinical practitioners.

This should also include evidence of high-quality skills where attention to detail, strong IT skills and accurate patient data entry skills is essential and demonstrating the ability to use your initiative and prioritise your own workload. Having experience of using Care notes our electronic patient record is desirable.

Candidates are requested to use the section "Supporting Information" on the application form to set out their reasons for applying and their suitability, referring to the person specification, for this post.

About us

The Tavistock and Portman NHS Foundation Trust is a specialist mental health trust with a focus on training and education alongside a full range of mental health services and psychological therapies for children and their families, young people and adults. With 500 staff across a number of sites, we are committed to improving mental health and emotional wellbeing, believing that high quality mental health services should be available for all who need them. We bring a distinctive contribution based on the importance we attach to social experience at all stages of people's lives, and our focus on psychological and developmental approaches to the promotion of health and the prevention and treatment of mental ill health.

For more information, please access the following link: https://tavistockandportman.nhs.uk/

Details

Date posted

04 July 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

£30,279 to £33,116 a year per annum inclusive of HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

260-TP-388

Job locations

Tavistock and Portman NHS Foundation Trust

Lief House, 3 Sumpter Close, Finchley Road

London

NW3 5HR


Job description

Job responsibilities

Please see the attached job description and person specification for more details of the role and requirements of the vacancy.

Job description

Job responsibilities

Please see the attached job description and person specification for more details of the role and requirements of the vacancy.

Person Specification

Experience

Essential

  • Experience of administration in an office environment

Desirable

  • Experience of working in a medical or NHS institution

Skills

Essential

  • Good standard of typing skills
  • Ability to write and present correspondence in a professional standard using Word for Windows.
  • Ability to communicate verbally with staff and external professionals with confidence
  • Ability to converse with patients by telephone with tact and sensitivity
  • Excellent communication skills, both verbal and written
  • Ability to converse with patients by telephone and in person with tact and sensitivity
  • Skilled in minute taking

Qualifications

Essential

  • GCSE English and Maths at Grade C or above or equivalent

Desirable

  • ECDL qualification or equivalent in computer training
  • Should be educated to "A" level or equivalent
Person Specification

Experience

Essential

  • Experience of administration in an office environment

Desirable

  • Experience of working in a medical or NHS institution

Skills

Essential

  • Good standard of typing skills
  • Ability to write and present correspondence in a professional standard using Word for Windows.
  • Ability to communicate verbally with staff and external professionals with confidence
  • Ability to converse with patients by telephone with tact and sensitivity
  • Excellent communication skills, both verbal and written
  • Ability to converse with patients by telephone and in person with tact and sensitivity
  • Skilled in minute taking

Qualifications

Essential

  • GCSE English and Maths at Grade C or above or equivalent

Desirable

  • ECDL qualification or equivalent in computer training
  • Should be educated to "A" level or equivalent

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Tavistock and Portman NHS Foundation Trust

Address

Tavistock and Portman NHS Foundation Trust

Lief House, 3 Sumpter Close, Finchley Road

London

NW3 5HR


Employer's website

https://tavistockandportman.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Tavistock and Portman NHS Foundation Trust

Address

Tavistock and Portman NHS Foundation Trust

Lief House, 3 Sumpter Close, Finchley Road

London

NW3 5HR


Employer's website

https://tavistockandportman.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Operations Manager

Roxanne Forbes

Rforbes@tavi-port.nhs.uk

02089387590

Details

Date posted

04 July 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

£30,279 to £33,116 a year per annum inclusive of HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

260-TP-388

Job locations

Tavistock and Portman NHS Foundation Trust

Lief House, 3 Sumpter Close, Finchley Road

London

NW3 5HR


Supporting documents

Privacy notice

Tavistock and Portman NHS Foundation Trust's privacy notice (opens in a new tab)