Job summary
We are seeking an enthusiastic, well-organised individual to join our friendly team as a Senior Audiology Assistant. We are looking for someone with experience of working with the elderly in a social care or community care environment and the flexibility to assist the department with both clinical work and its administrative needs. Duties will include hearing aid repairs clinics, hearing assessments, assisting senior staff to test adults, and with all administrative duties.
As this post will include domiciliary visits, a full driving license will be essential and you will be required to use your own car for these visits.
The post holder will be based at the Audiology Department at The Royal London Hospital Whitechapel.
Full training will be given to enable the successful applicant to gain the clinical and other skills required, including attending accredited external courses. No formal qualifications are required but educated to GCSE standard or equivalent is preferable. Good verbal and written communication skills are essential for this post.
The Audiology service is managed by Bart's Health and we cover five districts in East London - Tower Hamlets, City and Hackney and Newham, Waltham Forest and Redbridge. . We provide a service at many health centres and hospitals including, The Royal London Hospital, Homerton Hospital and Newham University General Hospital, Vicarage Lane and West Ham Lane Health Centre in Stratford, Newham and Whipps Cross Hospital.
Main duties of the job
To provide hearing aid maintenance for housebound hearing aid users.
- To assist with diagnostic testing of adults.
- To be responsible for the safe use and calibration of equipment and ensuring accurate patient health records are maintained.
- To assist in hearing aid clinics for adults in the acute and community settings and the patients home environment.
- To perform reassessments on adult existing hearing aid users.
- To assist with administration duties where required.
- To plan and prioritise own workload within the framework of service delivery, priorities as defined by the line manager.
About us
Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers.
The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.
Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.
We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
Person Specification
Qualifications
Essential
- Educated to GCSE level Math's and English
- Full clean driving licence
Desirable
- A desire to gain additional knowledge qualifications
- Deaf Awareness
Experience
Essential
- Experience of working with the general public
- Acts responsibly as a team member and seeks help if necessary
- Methodical and logical approach to work prioritisation and planning
- A proven record of being able to work within set timeframes working to priorities and deadlines
Desirable
- Experience of working within the NHS or healthcare setting
- Experience of working in a care home or with the elderly
Skills
Essential
- Ability to prioritise, innovate & work as part of a multi-disciplinary team
- To be able to communicate effectively with patients in person and on the telephone
- To be able to communicate professionally electronically to enable update of patients files.
- Ability to remain calm, professional at all times ensuring all patients are treated equally
- Good IT skills
- A commitment to offer only a high quality service
Person Specification
Qualifications
Essential
- Educated to GCSE level Math's and English
- Full clean driving licence
Desirable
- A desire to gain additional knowledge qualifications
- Deaf Awareness
Experience
Essential
- Experience of working with the general public
- Acts responsibly as a team member and seeks help if necessary
- Methodical and logical approach to work prioritisation and planning
- A proven record of being able to work within set timeframes working to priorities and deadlines
Desirable
- Experience of working within the NHS or healthcare setting
- Experience of working in a care home or with the elderly
Skills
Essential
- Ability to prioritise, innovate & work as part of a multi-disciplinary team
- To be able to communicate effectively with patients in person and on the telephone
- To be able to communicate professionally electronically to enable update of patients files.
- Ability to remain calm, professional at all times ensuring all patients are treated equally
- Good IT skills
- A commitment to offer only a high quality service
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
