Job summary
An exciting opportunity has arisen to join the Emergency Care and Trauma (ECAT) Division at the Royal London Hospital as Associate General Manager (AGM) for Imaging, Interventional Radiology (IR) and the Community Diagnostic Centre (CDC).
This is a senior operational leadership role with responsibility for the safe, effective and high-quality delivery of Imaging, IR and CDC services across the Royal London Hospital and the Community Diagnostic Centre at Mile End Hospital.
Working closely with the Deputy Divisional Director of Operations, Clinical Director, Associate Director of Radiographers and Sonographers, Lead Clinicians, Matrons, and senior operational colleagues, the post holder will lead operational performance, resource management and service improvement, ensuring delivery of key performance, quality and access targets in line with local and national requirements.
Key responsibilities include:
- Operational leadership of Imaging, IR and CDC services
- Delivery of divisional financial and operational priorities
- Performance and quality management, including delivery of national targets
- Supporting clinical leaders to ensure services are responsive, innovative and patient-focused
- Leading operational problem-solving and implementation of sustainable solutions
- Acting as a key member of the ECAT Management Team with collective responsibility
- Promoting equality, diversity and inclusion and acting as an ambassador for the Trust
Main duties of the job
The Associate General Manager is a key management role and is responsible for the operational delivery of all aspects of the service areas. Key aims are:
o Co-ordinate the operational delivery of all services across the Community Diagnostic Centre at Mile End Hospital and the Imaging and Interventional Radiology Department at The Royal London Hospital as well as other services within the Division as directed by the Deputy Divisional Director of Operations and to ensure the safe and effective use of all resources. Specifically, to take a lead in achieving key performance targets in line with local and national agreements.
o In partnership with the Divisional Senior Leadership team - with the specialty Lead Clinicians, Matrons, Operational Managers and Heads of Department within the Community Diagnostic Centre (CDC) Division as well as within other services within the Division for the delivery of the Division's financial and operational priorities.
o Provide timely, efficient and effective operational service management support for Community Diagnostic Centre and Royal London Imaging Department.
o Support the Clinical Director, Lead Clinicians and operational team to ensure that the service is responsive, innovative and provides the highest possible clinical and performance standards.
o Lead on ensuring that all performance/quality targets are met.
About us
Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers.
The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.
Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.
We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.
We particularly welcome applications from Black, Asian and minority ethnic candidates as they are underrepresented within Barts Health at this band.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
Person Specification
Experience
Essential
- Experience of managing large groups of staff
- Experience of managing a budget
- Operational management experience
- Experience of successfully leading and implementing service improvement projects.
Desirable
- Working across and leading Trust wide Projects
- Has experience of putting together a business case and contributing to its implementation
- Experience working with commissioners and processes
Skills
Essential
- Ability to understand complex issues, problem solve and propose solutions
- Well-developed leadership and influencing skills with the ability to enthuse, motivate and involve individuals and teams, and have them understand the Trust's and your performance expectations;
- Able to take conscious steps to manage self under pressure
- Excellent verbal and written communication and presentation skills suitable for a range of audiences, including chairing of meetings
- Able to clarify key points from diverse and complex sets of information
- Able to move easily between the detail and the big picture on issues in understanding and explaining the complexity of challenges and possible
- Models, and is able to encourage others in being innovative in finding ways of improving the quality of services
- Ability to rapidly develop strong working relationships and gain the confidence of others including a wide range of internal and external stakeholders
Knowledge
Essential
- Knowledge and awareness of issues affecting NHS diagnostic services.
- Knowledge and awareness of NHS commissioning processes.
- Demonstrable ability to evaluate and improve service quality
- Evidence of continuing education and development
Qualifications
Essential
- Educated to relevant Degree level
Desirable
- Masters in Health management or Core Academic Subject.
- Recognised Management/Leadership qualification
Person Specification
Experience
Essential
- Experience of managing large groups of staff
- Experience of managing a budget
- Operational management experience
- Experience of successfully leading and implementing service improvement projects.
Desirable
- Working across and leading Trust wide Projects
- Has experience of putting together a business case and contributing to its implementation
- Experience working with commissioners and processes
Skills
Essential
- Ability to understand complex issues, problem solve and propose solutions
- Well-developed leadership and influencing skills with the ability to enthuse, motivate and involve individuals and teams, and have them understand the Trust's and your performance expectations;
- Able to take conscious steps to manage self under pressure
- Excellent verbal and written communication and presentation skills suitable for a range of audiences, including chairing of meetings
- Able to clarify key points from diverse and complex sets of information
- Able to move easily between the detail and the big picture on issues in understanding and explaining the complexity of challenges and possible
- Models, and is able to encourage others in being innovative in finding ways of improving the quality of services
- Ability to rapidly develop strong working relationships and gain the confidence of others including a wide range of internal and external stakeholders
Knowledge
Essential
- Knowledge and awareness of issues affecting NHS diagnostic services.
- Knowledge and awareness of NHS commissioning processes.
- Demonstrable ability to evaluate and improve service quality
- Evidence of continuing education and development
Qualifications
Essential
- Educated to relevant Degree level
Desirable
- Masters in Health management or Core Academic Subject.
- Recognised Management/Leadership qualification
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
