Job summary
We are looking for an enthusiastic and highly motivated Team Lead for our Patient Pathway Coordinator team in Congenital Cardiology in the Specialised Cardiology directorate. You will work with the Delivery Manager to line manage staff, improve the administrative pathway and complete some PPC responsibilities.
You will be working with consultants, nurses and the wider MDT to deliver a high quality Congenital Cardiology service. This includes transition patients from Great Ormond Street, routine follow ups, outreach clinics andurgent patients. The team lead will manage the clinics and do a forward look to ensure diagnostics and clinic utilisation is appropriate
Main duties of the job
You will work with the Service Manager/Delivery Manager or Senior Patient Care Coordinator (line manager) to ensure that administrative processes for the patient pathway meet the quality standards required both nationally and within the directorate and are adhered to. You'll support with improving the service and administrative pathways by offering prompt and professional communication with patients and other healthcare providers. You will have an understanding of the Patient Tracking List and support with managing this
About us
Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers.
The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.
Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.
We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment
Person Specification
Qualifications & Education
Essential
- Educated to degree level or equivalent experience
Desirable
- Accredited Project Management Qualifications or equivalent
Knowledge & Experience
Essential
- Experience of working at an executive assistant level within an appropriate environment.
- Experience of working with Windows packages including Microsoft Office to produce reports, letters, presentations and spreadsheets
- Experience with, and a creative approach to, problem solving and responding flexibly to planning and change.
- Experience of managing and developing a significant team or number of teams or a significant project or number of projects.
- Understanding of HR legislation, regulations and national codes of practice and the implications of non-compliance
- Experience of working with colleagues from a broad range of professional backgrounds effectively
- Excellent minute-taking skills; experience of writing minutes for external publication.
- Excellent skills use of electronic diaries/email systems
Desirable
- Project Management experience.
- Experience of developing innovative solutions and contributing to planning.
- Experience of working with and influencing senior management.
Skills & Abilities
Essential
- Excellent written and oral communication skills, including internal and external report writing.
- Excellent IT skills and knowledge of MS Teams
- High-level interpersonal skills including motivational negotiating, influencing and relationship building and ability to work creatively with diverse teams.
Person Specification
Qualifications & Education
Essential
- Educated to degree level or equivalent experience
Desirable
- Accredited Project Management Qualifications or equivalent
Knowledge & Experience
Essential
- Experience of working at an executive assistant level within an appropriate environment.
- Experience of working with Windows packages including Microsoft Office to produce reports, letters, presentations and spreadsheets
- Experience with, and a creative approach to, problem solving and responding flexibly to planning and change.
- Experience of managing and developing a significant team or number of teams or a significant project or number of projects.
- Understanding of HR legislation, regulations and national codes of practice and the implications of non-compliance
- Experience of working with colleagues from a broad range of professional backgrounds effectively
- Excellent minute-taking skills; experience of writing minutes for external publication.
- Excellent skills use of electronic diaries/email systems
Desirable
- Project Management experience.
- Experience of developing innovative solutions and contributing to planning.
- Experience of working with and influencing senior management.
Skills & Abilities
Essential
- Excellent written and oral communication skills, including internal and external report writing.
- Excellent IT skills and knowledge of MS Teams
- High-level interpersonal skills including motivational negotiating, influencing and relationship building and ability to work creatively with diverse teams.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
