Receptionist

Job summary

We are recruiting for a Band 3 Receptionist, as outlined below. This is an excellent opportunity within a vibrant department for a motivated and proactive individual seeking to develop their knowledge and experience within the NHS and the field of Oncology.

Barts Health NHS Trust is the second-largest provider of cancer care in London and is internationally recognised for delivering high-quality cancer services. The Trust provides care for 1.5 million people across North-East London, as well as specialist services for patients from Essex and other regions of the UK. More than 5,500 new cancer cases are diagnosed and treated at Barts Health each year.

The Cancer Centre is based at St Bartholomew's Hospital, with networked cancer services delivered across all Barts Health sites. The Centre also encompasses Palliative Medicine, Breast Surgery, and Endocrinology Services. Based at St Bartholomew's Hospital and reporting to a Senior Operational Manager, you will join a dynamic team supporting both clinical and administrative staff to deliver high-quality, patient-centred services that promote excellent customer care and effective working relationships within our Chemotherapy Unit.

Main duties of the job

The post holder will be responsible for welcoming patients, visitors, and staff; managing telephone enquiries; maintaining effective communication between patients and the multidisciplinary team; and escalating concerns to the shift leader as appropriate. Additional responsibilities include supporting ward management, maintaining accurate patient records, and booking appointments.

The post holder must ensure patient confidentiality at all times and comply with all relevant health and safety regulations and Trust policies, including those relating to risk management, safeguarding, and equal opportunities.

Administrative tasks will include processing healthcare records, coordinating patient transfers, updating Cerner records, managing discharge paperwork, and supporting the wider ward administration function.

Post holder must be willing to work one weekend a month paid an enhanced rate and a shared shift pattern of 8-4,9-5, 10-6 and 12-8 .

Applicants are advised to review the job description and person specification before applying to ensure their skills and experience meet the essential criteria

About us

Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers.

The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.

Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.

We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.

Employer details

Employer name

Barts Health NHS Trust

Address

St Bartholomew's Hospital

West Smithfield

London

EC1A 7BE

Employer's website

https://www.bartshealth.nhs.uk (Opens in a new tab)

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Employer details

Employer name

Barts Health NHS Trust

Address

St Bartholomew's Hospital

West Smithfield

London

EC1A 7BE

Employer's website

https://www.bartshealth.nhs.uk (Opens in a new tab)

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