Job summary
Are you organised, compassionate, and keen to make a difference in supporting vulnerable patients? The Alcohol Liaison Team at Newham General Hospital is seeking a motivated and efficient Band 4 Coordinator to join our dynamic, multidisciplinary service.In this key administrative and coordination role, you will support the smooth running of the team by managing referrals, coordinating appointments, maintaining accurate records, and liaising with clinical staff and external partners. You'll play a crucial part in helping patients access the right care at the right time.
Main duties of the job
Key Responsibilities:- Provide administrative support to the Alcohol Liaison Team- Coordinate referrals, meetings, and communications- Maintain accurate and confidential patient data and service records- Liaise with internal departments and community servicesWhat We're Looking For:- Strong organisational and IT skills
- Experience in healthcare or a similar environment- Excellent communication and teamwork- A proactive, compassionate approach to supporting patient careJoin us in making a real impact on the lives of patients affected by alcohol misuse in Newham.Apply now to be part of a forward-thinking team delivering vital support in a busy hospital setting.
About us
Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers.
The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.
Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.
We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below
Person Specification
Qualifications
Essential
Knowledge
Essential
- Knowledge of current and emerging policies and strategies relating to alcohol care standards
- Awareness of how to identify and reduce risks of alcohol related harm
- A good working knowledge of MS Office including Excel, Word, PowerPoint
Desirable
- Understanding of the purpose of hospital-based alcohol care treatment
Skills
Essential
- Good communication skills - verbal and written
- High attention to detail
- Ability to communicate with internal and external stakeholders (healthcare professionals, managers and external agencies)
- Organisational and administrative skills
- Ability to work independently and within a team
- Proven ability to manage own workload.
- Ability to adapt to the needs of the service and be flexible
Other
Essential
- Ability to evaluate own performance and identify areas for wider team/service development
- Ability to meet deadlines
Experience
Essential
- Previous experience of working in an administrative capacity using computerised data systems
- Previous experience with patient record systems (CRS/Cerner Millennium)
Person Specification
Qualifications
Essential
Knowledge
Essential
- Knowledge of current and emerging policies and strategies relating to alcohol care standards
- Awareness of how to identify and reduce risks of alcohol related harm
- A good working knowledge of MS Office including Excel, Word, PowerPoint
Desirable
- Understanding of the purpose of hospital-based alcohol care treatment
Skills
Essential
- Good communication skills - verbal and written
- High attention to detail
- Ability to communicate with internal and external stakeholders (healthcare professionals, managers and external agencies)
- Organisational and administrative skills
- Ability to work independently and within a team
- Proven ability to manage own workload.
- Ability to adapt to the needs of the service and be flexible
Other
Essential
- Ability to evaluate own performance and identify areas for wider team/service development
- Ability to meet deadlines
Experience
Essential
- Previous experience of working in an administrative capacity using computerised data systems
- Previous experience with patient record systems (CRS/Cerner Millennium)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
