Job summary
We are currently looking for an experienced, enthusiastic and compassionate Director of Operations; we want you to bring your skills, expertise and innovation to our Hospital.
The role provides both challenges and development opportunities for a current or aspiring executive with a proven track record of delivery, who leads by example and encourages solutions from the front-line.
Ensuring operational teams stay informed and engaged in not only the day-to-day business but also the wider life and culture of our Trust is a priority for this post, as is harnessing innovation and ideas from the front-line.
We offer you a unique and exceptional opportunity to make a difference to our local community, which is one of the most diverse in Europe; our staff, many of whom live locally and who are highly committed to improving the health of our population; the next generation of healthcare professionals who come here to learn.
Main duties of the job
Our staff are key to turning our vision of better care for local people into a reality, and we are looking for a Director of Operations who will share our values and place them at the heart of everything they do and showing a commitment to the people of Newham.
About us
Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers.
The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.
Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.
We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.
We particularly welcome applications from Black, Asian and minority ethnic candidates as they are underrepresented within Barts Health at this band.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
Person Specification
Qualifications
Essential
- Master's degree or equivalent level
- Management qualification Further evidence of management/leadership training and continuous professional development
Experience
Essential
- Extensive experience at a senior level in an acute Trust environment, including a sound understanding of the performance and governance requirements of the NHS for acute Trusts
- Significant experience of financial management and rigorous financial management and control to meet agreed targets
- Experience of establishing and applying performance management systems in areas like contract monitoring, staff management and departmental performance indicators
- Experience of service improvement
- Strong performance management experience
- Evidence of strategic leadership of service delivery in a complex organisational environment
Desirable
- Experience and training in handling media
Knowledge
Essential
- Track record of achievement as a leader which demonstrates significant successes through innovation and a strong but sensitive style, which contributes directly to the patient experience and continuous improvement
- Demonstrate well developed negotiation skills coupled with the ability to tackle poor performance effectively
- Experience of instigating and leading complex change to achieve continuous improvement
- Evidenced experience of building and sustaining effective and productive working relationships with a range of people at local and regional level including statutory, voluntary and private sector organisations
- Evidence of a collaborative management style coupled with improving quality of service provision at a strategic level
- Keeps abreast with national developments in health and social care through active involvement in local and national networks
Skills
Essential
- High degree of political sensitivity and experience of dealing with a range of issues in a complex stakeholder environment
- Sound analytical, negotiation and numerical skills
- Ability to develop and influence a high performing, collaborative team, whilst allowing flexibility for members to develop against their own personal targets Ability to establish rapport/credibility with Trust staff including clinicians, managers, staff, staff representatives and professionals from outside the Trust
- Establish strong, supportive working relationships with the senior team and nonexecutive directors
- Strong commercial and business acumen and judgment, understanding the need for efficient services and the impact of operational efficiencies on financial performance, the patient experience and staff motivation and morale
- Ability to develop strong working relationships with the chair and non-executive directors and provide support to the senior team individually when they are tackling challenging issues
- Ability to assess situations and take calculated risks based on learning and experience, to achieve longer-term service improvements
Person Specification
Qualifications
Essential
- Master's degree or equivalent level
- Management qualification Further evidence of management/leadership training and continuous professional development
Experience
Essential
- Extensive experience at a senior level in an acute Trust environment, including a sound understanding of the performance and governance requirements of the NHS for acute Trusts
- Significant experience of financial management and rigorous financial management and control to meet agreed targets
- Experience of establishing and applying performance management systems in areas like contract monitoring, staff management and departmental performance indicators
- Experience of service improvement
- Strong performance management experience
- Evidence of strategic leadership of service delivery in a complex organisational environment
Desirable
- Experience and training in handling media
Knowledge
Essential
- Track record of achievement as a leader which demonstrates significant successes through innovation and a strong but sensitive style, which contributes directly to the patient experience and continuous improvement
- Demonstrate well developed negotiation skills coupled with the ability to tackle poor performance effectively
- Experience of instigating and leading complex change to achieve continuous improvement
- Evidenced experience of building and sustaining effective and productive working relationships with a range of people at local and regional level including statutory, voluntary and private sector organisations
- Evidence of a collaborative management style coupled with improving quality of service provision at a strategic level
- Keeps abreast with national developments in health and social care through active involvement in local and national networks
Skills
Essential
- High degree of political sensitivity and experience of dealing with a range of issues in a complex stakeholder environment
- Sound analytical, negotiation and numerical skills
- Ability to develop and influence a high performing, collaborative team, whilst allowing flexibility for members to develop against their own personal targets Ability to establish rapport/credibility with Trust staff including clinicians, managers, staff, staff representatives and professionals from outside the Trust
- Establish strong, supportive working relationships with the senior team and nonexecutive directors
- Strong commercial and business acumen and judgment, understanding the need for efficient services and the impact of operational efficiencies on financial performance, the patient experience and staff motivation and morale
- Ability to develop strong working relationships with the chair and non-executive directors and provide support to the senior team individually when they are tackling challenging issues
- Ability to assess situations and take calculated risks based on learning and experience, to achieve longer-term service improvements
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
