Service Manager

Job summary

Service Manager - Acute, Care of the Elderly and Specialist MedicineWe are looking for a skilled and motivated Service Manager to join our team at Newham University Hospital. This role sits within one of the largest and most complex directorates in one of the biggest Trusts in the country, offering both challenge and real opportunity. While we face the same financial and operational pressures as most NHS organisations, we are also driving significant improvement work through the We Improve programme, making this an exciting time to join us.Working closely with the Associate General Manager, you will provide operational leadership across Acute Medicine, Care of the Elderly and Specialist Medicine services. You will bring strong performance management skills, an understanding of complex clinical pathways, and the ability to lead service development initiatives. You will also work closely with your teams, colleagues and partners to support wider directorate improvements.

Main duties of the job

Your ability to engage staff, lead through change and act as an operational, visible manager will be essential. You will contribute to productivity and efficiency schemes, so good business and financial awareness will be important. We are looking for someone who is flexible, operationally confident and comfortable constructively challenging existing ways of working while building positive and trusting relationships across all staff groups.You will be focused on delivering high-quality services and excellent patient experience, and you will work alongside a high-performing operational team who will support you to be successful in the role. Reporting to the Associate General Manager, and working closely with Clinical Leads and Matrons, you will help ensure we meet our quality, regulatory and performance standards. You will also line manage the Assistant Service Manager for Acute, CoE and Specialist Medicine. This is a great opportunity to join a committed and supportive team in a high-profile service, offering strong development, stretch and meaningful operational experience.

About us

Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers.

The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.

Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.

We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.

We particularly welcome applications from Black, Asian and minority ethnic candidates as they are underrepresented within Barts Health at this band.

Employer details

Employer name

Barts Health NHS Trust

Address

Newham University Hospital

Glenn Road

Newham

E13 8SL

Employer's website

https://www.bartshealth.nhs.uk (Opens in a new tab)

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Employer details

Employer name

Barts Health NHS Trust

Address

Newham University Hospital

Glenn Road

Newham

E13 8SL

Employer's website

https://www.bartshealth.nhs.uk (Opens in a new tab)

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