Ward Clerk

Job summary

We are seeking a highly organised and proactive Ward Administrator to join our dynamic team Custom House. As a key member of the ward team, you will play a pivotal role in ensuring the smooth day-to-day operation of the ward, providing administrative and clerical support to nursing and medical staff, and helping to maintain the highest standard of patient care.

The successful candidate will demonstrate excellent communication skills, attention to detail, and a commitment to working within a patient-centred environment. You will be responsible for managing patient records, coordinating appointments and patient flow, and supporting the overall administration of the ward. This is an excellent opportunity for someone who thrives in a busy healthcare setting and is looking to make a real difference to the patient experience.

Main duties of the job

• Administrative Support: Provide efficient and effective administrative support to the ward team, including medical and nursing staff, ensuring all daily tasks are completed accurately and promptly.

• Patient Records Management: Maintain accurate patient records, ensuring all information is up to date and complies with legal and confidentiality standards. Assist in the preparation and management of patient discharge documentation.

• Appointment Coordination: Schedule patient appointments, tests, and procedures, ensuring smooth coordination between the ward, outpatient services, and diagnostic departments.

• Communication: Act as the primary point of contact for patients, visitors, and multidisciplinary teams, dealing with queries professionally and providing clear, accurate information.

• Ward Inventory and Supplies: Assist with the management of ward supplies and equipment, ensuring stock levels are maintained and requisitions are submitted as needed.

• Patient Admission/Discharge: Support the admission and discharge process by ensuring all necessary documentation is completed and entered into the system, facilitating a smooth transition for patients.

• Data Entry and Reporting: Enter and maintain accurate data in the hospital's information systems, including patient details, treatment information, and ward statistics.

• Compliance and Policies: Ensure that all administrative activities comply with NHS regulations, Barts Health policies, and data protection guidelines.

About us

Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers.

The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.

Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.

We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.

Employer details

Employer name

Barts Health NHS Trust

Address

Newham Hospital

Glen Road

Newham

E13 8SL

Employer's website

https://www.bartshealth.nhs.uk (Opens in a new tab)

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Employer details

Employer name

Barts Health NHS Trust

Address

Newham Hospital

Glen Road

Newham

E13 8SL

Employer's website

https://www.bartshealth.nhs.uk (Opens in a new tab)

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