Patient Pathway Co-ordinator

Job summary

We are excited to advertise the role of Patient Pathway Coordinator. The post is a permanent position for 18 hours a week, supporting elective recovery of our long waiters for Oral and Maxillofacial Surgery and will be based between the Royal London Dental Hospital in Whitechapel.

We are looking for a dynamic, organised and friendly individual to join our team. The department is fast paced and the successful candidate should be able to demonstrate a variety of skills including, the ability to manage their workload effectively and manage complex and competing demands.

Main duties of the job

The purpose of this post is to ensure robust governance over the patient pathway by maintaining oversight and management of both clinical capacity and demand and the operational patient treatment list. Collaborating closely with senior management, clinicians and information teams, the successful candidate will, in summary, work towards the delivery of the below core aims:

A patient-focused, professional, consistent and responsive service.

The establishment of administrative processes that deliver the smoothest and fastest possible access to the service.

The maximized utilization of clinical resources available.

Evidenced assurance that patients are following the appropriate clinical pathway.

In delivering the above aims, the Patient Pathway Coordinator will:

Have responsibility for the maintenance of outpatient waiting lists that, through collaboration with central validation teams, are clean in their data quality and describe a transparent and accurate picture of the demand into the service.

Support the implementation of plans to meet demand and capacity.

Help to ensure adherence to processes that clearly map important administrative processes within the department.

Maintain oversight of the data quality of the non-admitted and admitted Patient Tracking Lists by liaising closely with the information and validation teams.

About us

Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers.

The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.

Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.

We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.

Employer details

Employer name

Barts Health NHS Trust

Address

Royal London Hospital

London

E1 1FR

Employer's website

https://www.bartshealth.nhs.uk (Opens in a new tab)

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Employer details

Employer name

Barts Health NHS Trust

Address

Royal London Hospital

London

E1 1FR

Employer's website

https://www.bartshealth.nhs.uk (Opens in a new tab)

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